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Sorry to hear. I assume there is no photo on the tracking page? CBX outsource distribution so what they told you is likely what they were told. Prob faster to claim from Royal Mail yourself, but also make a formal complaint to CBX that their distributors are taking the p*ss.
Also, thefts from 'safe places' are ridiculously common, they only stopped for me once I started to let my German Shepherd roam on a longer leash. Never knew what hit them, I'm sure.
Disgraceful!
Never had that before , companies usually chase it up as a good will gesture ! Shocking tbh
If they refuse to help you I would dispute with your credit card company as never received ….if paid on one
You haven't signed for it so there is no proof it got to you, he's talking rubbish and you should reply to him that he is wrong. Tell him if they don't refund you you will either start an application at small claims court (online) or you can you do a charge back with your bank.
Disgraceful.
When I send orders from my shop, I take responsibility of the order until it has reached my customers hands. Whether I legally have to or not, is not important. We want, and have, very happy customers.
They must do better.
Not only will they lose you all your investment but as a customer as well they wash their hands of you when something goes wrong, ordered stock ( again may I add ) Royal Mail has delivered it elsewhere and cannot be found , I emailed customer support and here is what they say to their customers ( bearing in mind they have lots of customers and sales are going well )
Hi Paul,
I've heard back from our warehouse and distribution services and they informed me that since the proof of delivery states the item was delivered to a 'Safe Place' and considered 'Delivered', we are unable to assist you with this matter. I understand that the 'Safe Place' indicated on your proof of delivery is not an area that you recognise and, unfortunately, you will have to follow-up with Royal Mail directly.
Once the package leaves our warehouse and is considered 'Delivered', we are unable to follow-up with couriers on a customers' behalf due to privacy issues.
I apologise that we are unable to provide further assistance with this matter and understand your frustrations with Royal Mail. I would recommend that you follow-up with Royal Mail immediately as they will be able to assist you further as the recipient of the package.
If there is anything else I can help with, please let me know.
AGM announced and more chance to allow three company to raise funds.
Always standard practice but I imagine CBX will be doing this soon
@Crossthetea I think adding the vitc/Retinol version instead of CBG is a great idea but same product otherwise.
So CBG is an option but those who want the more traditional can still get the product.
Also if they do that they could look at approaching someone like SCGL and see if they can cut a deal to sell it for them in the massive market that is China. The CBG content might have been a blocker due to the local laws being very strict about canabiniods in cosmetics but if they got another version without they could be good to go.
That's really a no brainer. Let someone else make a profit by selling your goods in a jurisdiction you don't currently sell and making you more profit in the meantime. What's not to like.
Interesting thing is, at these prices they are now in
Supermarket
Pharmacy
Mail-order sub
territory.
If unit sales increase substantially I would rebrand as Cel (Skin), reduce packaging costs and introduce traditional non-CBD versions with vitC/retinol etc. based on the same core formulation, running the same price.
A revenue stream is revenue stream. Could be an Avon tires type turnaround moment.
Then
This is investor relations if that helps
ir@cellular-goods.com
Does anyone know Mike's e-mail address at old CG?
Thanks for all the info this morning.
I would say the prices of the products were RIDICULOUS.
I'm happy that Mike Edwards has taken control, he wouldn't have done so (and bought 10m shares in the process) unless he intends to add value. At 0.5p I might as well sit tight and see what he does. A few weeks ago we were at 0.25p and it was looking like curtains. So I feel a whole lot better,
Thank you for that ,nice and clear ! 😊
Here is what he said yesterday , he was very accommodating to the group and also very honest and clear
1. Skincare range is aggressively being discounted to see if the lack of sales is due to price ( the use by dates are coming up in some of them so they need to clear )
2. No more products to be launched as it has been a failure so why throw more money at the product group
3. Mike is not taking a salary but we didn’t ask if he was charging consulting fees ( we are waiting for a reply on this )
4. Kingtide will not be generating any income this financial year
5. The carbon market is in correction so best wait until we can capitalise at the lowest cost
6. The future of the business is AI and he is confident that they have a big enough mailing list to delivering sales
7. Looking for an exit strategy for skin care is somebody comes along and wants to buy
8. We have enough capital to run AI for the transition period if we keep costs under control
As Tom Winnifrith said in his letter to the FCA this is a material change of business and asked if a new prospectus should be applied.
For me being a LTH it is sad that it’s over but time moves on and they still have a LSE listing to play with , if we know anything it’s that these people know how to make money , whether it’s from raising capital on IPOs and taking salaries from that or from delivering sustainable businesses which deliver financial metrics and deliver shareholder value.
My opinion for what it’s worth is that this is just a shell now and maybe worth a punt in day trades as it swings aggressively but as an investment it is over
My apologies to those who I have disagreed with over the last 3 years who told us this would happen but you live and learn
Have just sent an email to Cellular Goods!
Won’t hold my breath for a reply
Asked for update from Mike
Bullet points as to what is happening ,
Disgusting behaviour from the Company
Btw. Think David got out ages ago if ! he had any sense he wouldn’t want this Company hanging on his name
tbtb- i’ve been here from day one like you and enough is enough.
we actually have no business model anymore , no revenue to be generated in the short to medium term.
kingtide - no revenue due this year , which is the opposite that darcy was communicating all last year
skincare - fire sale
we are just a shell now ready for the amalgamation of the other businesses that are in the pioneer umbrella group.
below is the letter that a well known journalist sent to the fca regarding cbx
https://xxx****/cellulargoodscbx/11277
Eventually yes….. did announce new Director and shares purchased……. Can only announce what they have been told I guess.
So disgusting that share holders know nothing , David Beckham made 5 million floating Cbx on stock market ! So yes where is he now lol.
Days to come all will be revealed …. Guess we have to face facts company is a piece of S…!
Would like to get some of my money back so let’s hope for a miracle!
Should there be an RNS out for this material change in the company?
Remember the digestibles? Hard to swallow that they didn’t understand the legal issues. Being restricted on social media for advertising CBD products ? Don’t worry, we’ll take on the giants. Competing in a crowded market for skincare? L’Oréal are so behind the curve. They promised a sports related range of products. Recovery was it called? But no sign of David to help pull it out of the bag in the ninetieth minute. Petcare products? Zilch, the cat was out the bag with that one. Just hype with no substance. And not even good hype at that. The worst was the name itself - Cellular Goods. I mean who thought that up? They didn’t need to call the products that name. Total shambles. And as for carbon capture seaweed, don’t hold your breath. That was simply handing money to a pal. Shocking abuse of shareholders .
Mike Edwards has 20 years background in Technology.
Skin care products will be gone and revenue made from using their Cel Al company to get their revenue from retail partners hence other products recommended when you complete their skin care advice on Cbx.
: Cel’s next-gen AI technology
Our tailored recommendations use proprietary AI to understand each user's unique beauty profile, skin type, lifestyle and preferences to surface products they are highly likely to love and buy. This translates to increased basket sizes and revenue for our retail partners.
So this takes a dive tomorrow.
😂 well you have to laugh!
What a sham !
Well done day traders that made a buck!
Think you lol …. spelt out what we all been thinking !
A complete disgrace !
Big thank you to Mike Edwards for taking the time to engage with some of the investor base on the TG group , nothing material released but a few points below
So what do we know
1. Skincare is dead and looking to be sold
2. Kingtide will not generate any income for probably 2024 or until the carbon market wakes up
3. Mike is not taking a Salary
4. I know nothing about AI 😂
5. We need a new forum and way to engage with Mike
6. £500k if that’s what we have left needs to last forever
7. AGM Soon
All hopes are pinned on the AI thing now. The executive director has just admitted that he does not see King Tide generating any income in the near future. And it’s clear that the skincare is dead. There is literally nothing here but ideas and a lot of spin.
Best of luck Tobethebest
It may well become good and the SP is low still and this can do a few 100% in a few days.
I imagine I'll buy back but I think this will drop back another 20% at least first
I could be wrong and a really good positive RNS drops.
It is just disrespectful to shareholders , this has been in play for ages , Darcy didn’t just walk away that was planned.
What an absolute disgrace of a company , to think of all the fanfare when they listed on the LSE , it’s just been a gravy train from day one
I do hope LTHs have chance to exit at a better price than this but we have seen all this before with this SP
Day traders good luck 👍