Totally Regulatory News (TLY)

Totally Plc

("Totally" or "the Company")

Leicester City Clinical Commissioning Group

Additional Clinical Health Coaching Programme

The board of Totally (AIM : TLY) announces that its wholly owned subsidiary Totally Health Limited ("Totally Health") has secured an agreement to provide additional services to Leicester City Clinical Commissioning Group (CCG) as part of its long standing contract to provide Clinical Health Coaching services to patients diagnosed with Chronic Obstructive Pulmonary Disease (COPD).

This new service is in addition to the Intensive COPD Clinical Health Coaching Programme, which Totally Health already provides to Leicester City CCG, and provides a 'step down' programme for those patients who have successfully met all of their personal goals and are now able to better self manage their condition and avoid exacerbations.

The service will allow patients to remain supported by their named Clinical Health Coach whilst they prepare for discharge from the service in the coming months and, at the same time, provides capacity for Leicester City CCG to recruit new patients onto the intensive TotalCare Programme so that they benefit from the services provided.

Expected additional revenues from this service are expected to be in the order of £32,000 (exc VAT) over an eight month period.

Wendy Lawrence, CEO of Totally, said:

"Totally Health is proud of the achievements to date with Leicester City CCG and look forward to working with them on this new service which will ensure that patients are really able to self manage their condition and continue the excellent results already delivered for the programme.

"Our team of Clinical Health Coaches very much looks forward to welcoming new patients onto the programme which they know makes a real difference to the way they live their lives and their ability to understand their condition.

"During the first 12 months of the original programme, total savings were identified by Leicester City CCG amounting to in excess of £700,000 from averted admissions."

Emma Jane Roberts, Head of Implementation at Leicester City CCG, explains:

"We are very pleased with how the service has worked to date which has resulted in patients being able to avoid exacerbations with their condition, reach their own personal goals towards self managing their condition and, of course, to reduce the occasions where they have had to attend A&E or be admitted to hospital.

"This service has not only reduced the pressure and demand on local services but in addition the patients on the programme are now able to better self manage their conditions and know who to turn to should they need support or advice. By working with their named health coach, they are more empowered to make decisions about their own care and know when they need to ask for help."

"Patient feedback from the Programme has been extremely positive which was very important for the CCG when they commissioned the service. With the provision of the new step down programme we can ensure that patients continue to be supported appropriately by their personal named health coach but also this allows us to recruit more new patients onto the intensive programme so that they too benefit from the services."

Notes to Editors

Totally plc is focused on the provision of professional clinical health coaching which promotes and facilitates self care. Totally's services have been shown to reduce costs for Clinical Commissioning Groups by, for example, reducing unplanned admissions to hospitals and visits to Accident and Emergency Departments.

Totally currently operates contracts with NHS England, Leicester City CCG, Southern Derbyshire CCG, High Weald Lewes Havens CCG, Kingston CCG, Sutton CCG, Newham CCG, Waltham Forest CCG, Merton CCG and Heywood, Middleton and Rochdale CCG.