Netcall Regulatory News (NET)

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NETCALL PLC

("Netcall", the "Company" or the "Group")

Contract Win

First contract awarded under recently announced Government procurement agreement

Netcall plc (AIM: NET), a leading customer engagement software provider, is pleased to announce that it has secured its first contract under the Government procurement agreement announced in September this year. Netcall will provide its Liberty Appointment Management Cycle solution to an NHS Foundation Trust. The three-year contract, with an option to extend a further two years, is expected to be worth approximately £400,000 over the full term.

The contract has been secured under the Crown Commercial Service Network Services agreement (RM1045) for Inbound Telephony Services (Lot 4). Netcall's Appointment Management Cycle suite of products will support the Trust in its efficiency initiatives, enabling its staff to 'Remind, Rebook and Refill' appointments.

Henrik Bang, CEO of Netcall, commented, "As announced in September, this Government procurement agreement opened a wider portion of the public sector market to Netcall, providing us with access to new contract opportunities. We are delighted to be able to announce our first contract so quickly following that announcement and look forward to continuing to expand the delivery of our expertise and capabilities into the public sector."

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About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides end-to-end customer engagement solutions, incorporating multi-channel contact centre, workforce optimisation, business process management and case management. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 700 organisations in both the private and public sectors. These include two thirds of the NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds Banking Group, Cineworld, Axa, and British Sugar.

For further information, please consult the Netcall website: www.netcall.com.