26 Nov 2013 07:00
26th November 2013
Synety Group plc
(Synety or the "the Group")
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Further Integrations
SYNETY Announces Integration of Its CloudCall Software with NetSuite Business Management Solution
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SYNETY has announced the integration of its CloudCall click-to-call, call recording and in-depth reporting software with NetSuite a leading cloud-based business management solution.
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The integration enables NetSuite users to drive advanced telephony functions directly from the NetSuite interface using SYNETY's CloudCall. These functions include desktop click-to-dial, full integration of call histories, and the ability to add complete recordings of calls to customer records, giving the most comprehensive overview of current and historic client interactions.
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Simon Cleaver, SYNETY's executive chairman, commented: "NetSuite is probably the world's leading business management solution. Making CloudCall available to NetSuite users gives us access to a sizeable customer base, which can gain immediate benefits in terms of productivity and enhanced levels of customer service. We are very pleased to announce this integration."
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For more information about Synety's complete CloudCall range visit www.synety.com
Β Shaun Dobson/Matt Thomas Β | N+1 Singer | +44 207 496 3000 |
David Bick/Mark Longson | Square1 Consulting | +44 207 929 5599 |
Simon Cleaver | Synety Group Plc | +44 203 587 7188 |
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