RE: SIPP13 May 2021 08:36
I think a lot depends on where the pension you are transferring from is. That's where in time!
My transfers to HL (early last year) only took a few days, from three different pensions. But all three had reached maturity with their terminal bonuses having been paid as I was being asked by all three to make decisions on what to do with the funds.
If you are transferring before maturity, I think that they have some more hoops to jump through in establishing that you are who you say you are and not a scammer. Also they need to document that you have (or say you have) received the requisite advise. Obvious reasons here, there have been some nasty scams about!
Best to keep n top of it all, and provide all documents / information that they ask straight away. Frustrating, I'm sure, but it does make sense.