RE: Tomorrow7 Mar 2021 14:16
Outlook
- We are currently on track to deliver a combined operating ratio slightly below our target range of 93% to 95% in 2020, normalised for weather. We also reiterate our medium-term combined operating ratio target, however we acknowledge this will inevitably depend on the duration and uncertainties of the Covid-19 pandemic, the impact of Brexit, the FCA pricing practices report and any consequential impact on customer, market and regulatory approaches.
- We are reiterating our expense ratio target of 20% by 2023. As outlined at our half year results, our trajectory to get there has been impacted due to the impact of the Covid-19 pandemic.