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Updated today. Interesting reading. Any thoughts?
GB2473376 - Signal detection and blocking for voice processing equipment
Applicant / Proprietor SYCURIO LIMITED
Pannell House
Park Street
Guildford, Surrey
GU1 4HN
United Kingdom
[ADP Number 13299748001]
11 July 2023 Letter - Agent/applicant 2 View
11 July 2023 Letter - Agent/applicant 2 View
11 July 2023 Letter - Agent/applicant 66 View
11 July 2023 Court Application Notice 6 View
11 July 2023 Letter - Agent/applicant 3 View
14 July 2023 Letter - Litigation section 2 View
20 July 2023 Letter - Agent/applicant 2 View
20 July 2023 Letter - Agent/applicant 3 View
25 July 2023 Letter - Agent/applicant 3 View
31 July 2023 Letter - Litigation section 3 View
01 August 2023 Letter - Litigation section 5 View
01 August 2023 Letter - Agent/applicant 7 View
Press on Documents
https://www.ipo.gov.uk/p-ipsum/Case/PublicationNumber/GB2473376
"we’re excited to announce the Amazon Connect Ready specialization"
26 JUL 2023
AWS Partner Network (APN) Blog
Optimize Your Contact Center Experience with Amazon Connect Ready Partners
By Theresa Garner, Sr. Partner Dev Specialist – AWS
By Chris Butler, Sr. Launch Product Manager, AWS Competency – AWS
By Clarence Choi, Connect Partner SA – AWS
With the contact center and customer experience industry evolving rapidly, more businesses are seeing the benefits of investing in innovative solutions, like Amazon Connect, to streamline their systems. These include increasing operational efficiency of customer contact centers by focusing on omnichannel customer experiences, agent empowerment and productivity solutions, analytics, insights and optimizations, and providing self-serve configuration and management tools that support business agility and innovation.
To help customers optimize the contact center experience, we’re excited to announce the Amazon Connect Ready specialization. Amazon Connect Ready Partner solutions support seamless customer engagement across multiple channels; improve employee productivity through enhanced data collection; and provide analytics, insights, and optimization dashboards, as well as self-service configuration and management tools for business agility and innovation.
Whether it’s investments in CRM, advanced workforce engagement, or compliance solutions, customers trust Amazon Connect Service Ready Partners to provide software solutions that are validated by Amazon Web Services (AWS).
Amazon Connect Ready products are vetted by AWS Partner Solutions Architects for their sound architecture, adherence to AWS best practices, and proven customer success.
Launch Partner Showcase
The AWS Service Ready Program is designed to validate software products built by AWS Partners that work with specific AWS services.
We invite you to explore the Amazon Connect Ready Partner offerings recommended by AWS:
PCI Pal
Agent Assist utilizes DTMF (Dual Tone Multi Frequency) masking technology for customers to provide companies with a secure way of handling payments by phone without bringing their environments in scope of PCI.
https://aws.amazon.com/blogs/apn/optimize-your-contact-center-experience-with-amazon-connect-ready-partners/
25.07.2023 Invitation to file an authorisation
https://register.epo.org/application?number=EP09742359&lng=en&tab=doclist
"Concerning the above-mentioned European patent application/ patent you have notified your appointment as the representative of the applicant/proprietor of the patent"
"Since the applicant/proprietor of the patent/opponent is already represented by an authorised representative and since the EPO has not been notified of the termination of the authorisation of this representative, an authorisation in your favour of a reference to a registered general authorisation must be filed"
https://register.epo.org/application?documentId=LKAWTSYTOV639LI&number=EP09742359&lng=en&npl=false
EP Event history: EP3402177
24.07.2023 Deletion: Payment of appeal fee following opposition
https://register.epo.org/application?number=EP18164715&lng=en&tab=event
---------------------------------------------------------------------
Glassdoor
one star
Former Employee
Semafone to Sycurio
16 Jun 2023 - HR in Guildford, England
Pros
Great team, lots of opportunities to learn
Cons
Lots of staff changes and lack of consistency with management
https://www.glassdoor.co.uk/Reviews/Sycurio-Reviews-E1565879.htm
Welcome to the seamless integration of PCI Pal's secure digital payment solution with converse360's cutting-edge conversational AI platform. Combining these innovative technologies has revolutionised how businesses handle online transactions, elevating the customer experience to the next level.
Revolutionising eCommerce with seamless payments
Offer your customers a more interactive and secure payment experience within an IVA (Intelligent Virtual Assistant). They can ask questions, get recommendations, and make financial transactions all within the same conversational flow - a frictionless journey from enquiry to payment.
Leverage converse360's Intelligent Virtual Assistant (IVA), capable of understanding and responding to complex user queries, and making customer interactions more engaging, personalised, and efficient. Combine this with PCI Pal's robust and compliant digital payment solution to ensure every transaction is processed securely, protecting your customer’s sensitive card information, and optimising their user experience in a consumer-like multi-payment checkout.
Create workflows with ease
The Assist-Me flow builder can be used to build an end-to-end payment workflow. Payment journeys can include ID&V, dynamic look-up of amount owed, take payments through debit/credit card/open banking, offer transfer to an agent, and send the interaction transcript.
The IVA can recognise any phrases that a customer scribes to start the payment journey, or enable specific buttons within a website or mobile app to trigger the payment workflow.
Payments may be taken after the customer has selected specific items to purchase or where they are paying an amount owed, are identified, the balance presented and a payment taken. If declined the system can offer an immediate transfer to a live advisor to resolve the issue.
The flow builder enables almost anyone to use a drag and drop framework to create an appropriate workflow for use within an AI Chatbot. The example flow below was created and tested in less than an hour!
Next gen digital payment solutions
This is more than just a technical integration; it's the future of eCommerce made real. Transforming the way businesses engage with customers and handle transactions. Experience this extraordinary synergy of AI and secure payments.
https://www.converse360.co.uk/pcipal
Appeal, and back to Mathys & Squire as representatives
EP3402177 - SIGNAL DETECTION AND BLOCKING FOR VOICE PROCESSING EQUIPMENT
Applicant(s) For all designated states
Sycurio Limited
Pannell House
Park Street
Guildford, Surrey GU1 4HN / GB
20.07.2023 Notice of appeal
https://register.epo.org/application?documentId=LKBCMRIG4DI4VFE&number=EP18164715&lng=en&npl=false
19.07.2023 Request for change of applicant's representative
https://register.epo.org/application?documentId=LKAS7A7Y16MTUT3&number=EP18164715&lng=en&npl=false
20.07.2023 (Electronic) Receipt
20.07.2023 Letter accompanying subsequently filed items
20.07.2023 Notice of appeal
19.07.2023 (Electronic) Receipt
19.07.2023 Authorisation of representative
19.07.2023 Document concerning representation
19.07.2023 General authorisation
19.07.2023 Letter accompanying subsequently filed items
19.07.2023 Letter accompanying subsequently filed items
19.07.2023 Request for change of applicant's representative
https://register.epo.org/application?number=EP18164715&lng=en&tab=doclist
Mathys & Squire resign
19.04.2022 Request for change of applicant's representative
https://register.epo.org/application?documentId=L2676ZMEWZ9VI1J&number=EP18164715&lng=en&npl=false
Will Sycurio now answer the request for observations on the notice of opposition for these two Patents ?
EP2286576 - SIGNAL DETECTION FOR VOICE PROCESSING EQUIPMENT
15.03.2023 Notice of opposition
https://register.epo.org/application?number=EP09742359&lng=en&tab=doclist
EP3603043 - TELEPHONE SIGNAL PROCESSING
14.06.2023 Notice of opposition
https://register.epo.org/application?number=EP18715240&lng=en&tab=doclist
The missing DTMS factsheet. No idea why Sycurio have taken this down
Pausing the call recording when a payment is being taken is
often suggested as a means for contact centres to comply
with PCI DSS. In reality Pause and Resume solutions only help
merchants with a small part of their PCI DSS footprint, i.e., not
storing payment card information on call recordings. The CSR,
the desktop, plus the rest of the contact centre infrastructure
is still in scope for PCI DSS.
Encryption of call recordings
Many organisations believe that encrypting their call recordings
will address the risks associated with storing sensitive card data.
However, while good encryption is easy, good key management
is not. Managing these encryption keys provides additional
headaches to the business and leaves data susceptible to being
exposed through poor key management. In addition, under PCI
DSS the CVC2/CVV2 security code cannot be stored under any
circumstances, even if it is encrypted.
White or clean room contact centre environments
To meet PCI DSS requirement 9—restrict physical access to
cardholder data—some merchants attempt to implement
a white or ‘clean-room’ environment. Customer service
representatives must go through security checkpoints before
entering and leaving the contact centre, and they are not
allowed to have access to the internet or email, their mobile
phones, personal items, or even a pen and paper. In these
working environments, employee morale can be low,
leading to high staff turnover rates.
Automated payment IVR solutions
Using interactive voice recognition (IVR) or keypad entry, these
systems allow payments to be taken outside of the standard
contact centre environment. This is achieved by having the IVR
system on a segregated part of the company’s network or using
a third-party hosted solution. However, using these solutions
means calls must be routed to an automatic system where
customers are more likely to drop out at the sign of difficulty,
which in turn could result in a lost sale or customer.
Sycurio’s DTMF masking solution never requires a call to
be rerouted or transferred. CSRs remain in constant verbal
communication with the customer while taking a payment,
allowing easy assistance if any issues occur
Sycurio.Voice provides a single point of numerical entry,
reducing opportunities for error during the collection of
payment information. Because of this, information doesn’t
need to be recaptured or corrected by the customer service
representative, removing any need for a representative
to read back or confirm the card details to the caller.
In addition, while the customer enters their payment
information, the CSR is free to carry out wrap up activities
during this time.
https://uk.linkedin.com/posts/sycurio_your-guide-to-dtmf-masking-activity-6919744837487374336-6jGp?trk=public_profile_like_view
GB2473376 - Signal detection and blocking for voice processing equipment
Applicant / Proprietor SYCURIO LIMITED
Pannell House
Park Street
Guildford, Surrey
GU1 4HN
United Kingdom
[ADP Number 13299748001]
Press Documents
30 March 2023 Letter - Litigation section 1 View
06 April 2023 Letter - Agent/applicant 2 View
06 April 2023 Letter - Agent/applicant 9 View
17 April 2023 Letter - Litigation section 2 View
19 April 2023 Letter - Litigation section 5 View
19 April 2023 Letter - Agent/applicant 3 View
19 April 2023 Letter - Litigation section 3 View
21 April 2023 Letter - Agent/applicant 4 View
24 April 2023 Letter - Litigation section 5 View
11 May 2023 Letter - Litigation section 5 View
11 May 2023 Letter - Agent/applicant 1 View
11 May 2023 Letter - Agent/applicant 6 View
02 June 2023 Letter - Litigation section 6 View
19 June 2023 Letter - Agent/applicant 5 View
19 June 2023 Letter - Litigation section 5 View
19 June 2023 Letter - Agent/applicant 2 View
19 June 2023 Letter - Agent/applicant 5 View
19 June 2023 Letter - Agent/applicant 3 View
19 June 2023 Letter - Agent/applicant 8 View
19 June 2023 Letter - Agent/applicant 10 View
19 June 2023 Letter - Agent/applicant 16 View
19 June 2023 Letter - Agent/applicant 10 View
10 July 2023 Letter - Litigation section 1 View
10 July 2023 Letter - Litigation section 1 View
https://www.ipo.gov.uk/p-ipsum/Case/PublicationNumber/GB2473376
Hard to find on the new website
Patents.
In June 2012, Sycurio was awarded UK patent #GB2473376. Sycurio also holds United States patent (#8,750,471), which was granted in June of 2014. Sycurio was awarded additional United States patents in January 2018, September 2019 and June 2021.
Sycurio also holds patents in Germany, India and France. Sycurio’s patents cover a number of aspects related to the use of Dual-Tone Multi-Frequency signalling (DTMF) to capture payment card data from a contact center customer during a live phone call and transmit it securely to a payment system.
Intellectual property.
Having invested significant resources into developing our unique contact center PCI DSS solutions that protect confidential cardholder data, and building out an intellectual property portfolio around these solutions, we diligently and rigorously defend and protect our patent rights.
As part of our intellectual property strategy, Sycurio will actively pursue companies and organizations that infringe our patent rights. It's also the reason why we developed our Secured by Sycurio Trustmark to give merchants, and their customers, the confidence of knowing they are using a telephone payments solution that’s powered by an industry-leading secure payment method they can trust.
Licensing.
To protect our intellectual property and support the adoption of DTMF masking solutions across the industry, the Secured by Sycurio Trustmark is available for use by our clients, our channel partners and licensees of our patents.
The Secured by Sycurio Trustmark provides merchants and consumers with the instant recognition and reassurance that they are utilizing an authentic and appropriately licensed industry-leading Sycurio technology.
Currently, other than our contracted channel partners and customers, only the following companies have been granted a license to use a Sycurio patented technology:
Aeriandi Limited n/k/a Dubber
Eckoh plc
Ultra Communications Limited n/k/a Babble
https://sycurio.com/secured-by-sycurio
----------------------------------
Is it just me?
The only time the word Patented is used is on the bar at the top
Sycurio's Patented DTMF masking
underneath it's
Sycurio's DTMF masking
The DTMF masking Factsheet is still not working
https://sycurio.com/solutions/dtmf-masking
For more information about DTMF masking in your contact center read our Factsheet.
Download
https://sycurio.com/resources/dtmf-masking-for-pci-dss-compliance-factsheet
New website
Board of directors.
Our board members bring a broad range of expertise and experience, from payments and outsourcing to customer service and finance.
Carlos Sartorius
Chairman
Nick Viney
Chief Executive Officer
Paul Greensmith
Chief Financial Officer
Edward Sweigart
Chief Revenue Officer
Simon Hollingsworth
Non-Executive Director
Curt Kahn
Non-Executive Director
Denise Parker
Non-Executive Director
-------------------------------
Senior leadership team.
Sycurio’s senior leadership team work to deliver the strategy set by our board and manage all operational aspects of the company, globally.
Nick Viney
Chief Executive Officer
Paul Greensmith
Chief Financial Officer
Edward Sweigart
Chief Revenue Officer
Shalini Kaushik
Engineering
Mark Hornsby
Deployment
Scott Whitrow
Customer Success
Ash Patel
Customer Care
Vladimir Jirasek
Chief Information Security Officer
Kevin Clancy
Legal
https://sycurio.com/
---------------------------------------
Sycurio DTMF masking for phone payments.
Sycurio’s DTMF masking technologies are proven to be a highly effective and PCI DSS compliant solution for securing phone payments, on a global scale. Our solutions are recognized by top PCI QSAs and independent security assessors as the best method of blocking payment card information and avoiding data leakage or ‘DTMF bleed’ in call recordings.
For more information about DTMF masking in your contact center read our Factsheet.
Download
The page you are looking for doesn't exist or has been moved
https://sycurio.com/solutions/dtmf-masking
Morning, NoCheddar
Yesterday afternoon and first thing this morning. No idea what's happening. Will be interesting to see if there is any activity tomorrow
Last case activity: 06 Jul 2023
and the 05 Jul 2023
https://caseboard.io/cases/714a8942-da4f-4118-a1f1-a2c455281ac9
Excellent post and research Lucretuis. Thanks
I bet when Semafone started Legal proceeding's in Aug 21, they never thought that that would see headlines like this in July 23
The End of IVR and DTMF in Telephone Payments as Security AI Revolution Begins!
https://uktechnews.co.uk/2023/07/03/the-end-of-ivr-and-dtmf-in-telephone-payments-as-security-ai-revolution-begins/
and this from June 23
PCI Pal is Enhancing Contact Centre Payments Through the Power of Conversational AI
https://www.pcipal.com/knowledge-centre/resource/pci-pal-is-enhancing-contact-centre-payments-through-the-power-of-conversational-ai/
Something that hasn't been mentioned in any update is the missing inventors
B. All Asserted Claims of the Patents-in-Suit are Invalid Under 35 U.S.C. § 102(f).
page 19
Thursday, June 15, 2023
Att: 1 23 pgs Exhibit A - 2022.12.19 Defendant PCI PAL (U.S) Inc.'s Invalidity Contentions
https://www.pacermonitor.com/case/41847299/Semafone_Limited
Thanks again, Lucretuis
Only have ltd time at the moment
Free article, no need to stump up
CybersecAsia.net interviewed Geoff Forsyth, CISO, PCI Pal, to gain his insights on the latest security trends of the payment industry.
CybersecAsia: What are the key challenges in establishing faster and more secure international payment options?
Geoff Forsyth (GF): With customer service as a top priority, and consumers open to alternative options, the payments landscape is primed to expand and evolve to support initiatives. However, security is still at the top of the agenda.
From a payments perspective, there are methods that hackers will typically look for. For example, firms that concentrate on taking card payments are likely to be the main targeted group. Our advice is to look at adopting a multi-payment strategy that meets consumers where they are — one that provides payment options that allow for greater choice and additional security benefits.
Another challenge for those operating internationally is the ability to navigate the intricacies of cross-border transactions. For example, currency conversions, differing settlement processes, and regulatory compliance rules. All of these have the potential to pose obstacles to achieving faster and seamless international payments.
Geoff Forsyth, Chief Information Security Officer, PCI Pal
CybersecAsia: Mobile payment options such as digital wallets and apps are a preferred payment methods in some domains, but how can they be made more secure?
GF: Some people like digital wallet solutions because they consider the latter to be faster and simpler for check-out processes. Another appealing payment solution is Buy Now Pay Later (BNPL), which some analysts estimate will account for 12% of total global e-commerce spend on physical goods by 2025. However, personal information security is an important factor when people choose a payment method.
It is therefore important for merchants to not only offer a range of payment choices to consumers (including the increasingly popular digital wallet options) but to ensure they are adhering to the latest security and compliance standards.
For example, adopting tokenization techniques can help replace sensitive payment data with unique identifiers, reducing the impact of data breaches. Implementing robust authentication methods such as biometric or two-factor authentication can provide an additional layer of security. For BNPL, robust credit checks, contract agreements, and clear payment terms are crucial to mitigate potential risks. In addition, implementing secure payment solutions and encryption protocols will help protect sensitive B2B data during such transactions.
Also, in keeping up-to-date with the latest PCI Data Security Standards (version 4.0 comes into effect from 31 March 2024), merchants should prepare for the new requirements that are being introduced.
Remainder here
https://www.cybersecasia.net/features/improving-payment-security-with-minimal-frict
TELEPHONE SIGNAL PROCESSING
After the great spot by Lucretuis, notice of opposition EP3603043
And with the Final Rejection of
TELEPHONE SIGNAL PROCESSING US201816496298
I thought that this thread was worth revisiting, for the 9 Oct 2022 post, and Lucretuis comments
GB2562163 - Telephone signal processing
Terminated before grant
https://www.ipo.gov.uk/p-ipsum/Case/PublicationNumber/GB2562163
TELEPHONE SIGNAL PROCESSING US201816496298
28.06.2023 Final Rejection
https://register.epo.org/ipfwretrieve?apn=US.201816496298.A&lng=en
TELEPHONE SIGNAL PROCESSING EP3603043
29.06.2023 Communication of a notice of opposition and request to file observations
https://register.epo.org/application?number=EP18715240&lng=en&tab=doclist
Patent family
TELEPHONE SIGNAL PROCESSING
https://register.epo.org/application?number=EP18715240&lng=en&tab=family
Lucretuis
If Silverleaf was bowling his left arm wrist spin, do you think that Mrs Justice Bacon would be able to read his Chinaman?
What do you make of this?
Sycurio Limited v PCI-PAL Plc and others
Last case activity: 26 Jun 2023
https://caseboard.io/cases/714a8942-da4f-4118-a1f1-a2c455281ac9
Gov't Settles Dispute With Payments Biz Over Cloud Contract
Stay ahead of the curve
https://www.law360.com/articles/1690288/gov-t-settles-dispute-with-payments-biz-over-cloud-contract
Short spells only for me
Thanks Lucretuis
Wonderful close of play summery
Sounds like Silverleaf was trying to bamboozle Justice Bacon with his wrist spin and the odd googly out the back of the hand.
PCIP & ECK now going for the Baldwin?
BALDWIN, Thomas
c/o Semafone
Pannell House
Park Street
Guilford Surrey GU1 4HN / GB
Online payment system
https://patents.google.com/patent/EP3963533A1/en?q=(sycurio)&oq=sycurio
Secure processing of sensitive information during a call
https://patents.google.com/patent/CA3195140A1/en?q=(sycurio)&oq=sycurio
Secure transmission of sensitive data during call processing
https://patents.google.com/patent/EP3763112A1/en?q=(sycurio)&oq=sycurio
------------------------------
Have you seen this?
Eckoh UK Limited and another v Secretary of State for Work and Pensions
16 Jun 2023 Order by Judge Tomlin Order - Tomlin Order approved by O'Farrell J
https://caseboard.io/cases/481f1b4c-d8aa-4325-9c42-8b395c80c0f2
-----------------------------------
Also, Friday, June 23, 2023
Found 357, interesting
Page 3
353
357
75 MOTION for Reconsideration re Order on Motion for Leave to File, [Motion and Supporting Brief for Reconsideration of the Court's June 22, 2023, Text Order, and in the Alternative, for Leave to File Supplemental Claim Construction Brief] by PCI Pal (U.S.) Inc.. Responses due by 7/7/2023 (Morrow, John)
Https://akjassociates.com/sites/default/files/2019-01/PCI%20Awards%20For%20Excellence%202019.pdf
CONVERSATIONAL AI PAYMENTS
Seamless, Secure and Intelligent Payment Solutions
Conversational AI Payments
At PCI Pal, we are dedicated to enhancing the customer experience and simplifying the payment process for businesses worldwide.
We’re partnering with leading cutting-edge Conversational AI technology providers to transform how businesses interact with their customers and process payments, creating a seamless, secure, intelligent payment experience.
Enhancing Contact Centre Payments Through Conversational AI
PCI Pal’s secure payment solutions already enable customers to make secure payments over the phone and digitally – and now, with the integration of Conversational AI, we’re taking it to the next level. AI can improve the speed and efficiency of the payment process by reducing the extent to which humans need to be involved, allowing organisations to scale customer service and improve payment success rates without compromising quality. AI can significantly improve an organisation’s ability to reduce fraud and better protect sensitive customer data than ever before.
Effortless Transactions
Our integrated solution enables customers to make payments effortlessly within AI-powered conversations through Intelligent Virtual Assistants/Agents (IVAs), Chatbots and Voicebots. This streamlined experience reduces friction, leading to higher conversion rates and customer satisfaction.
Utilising a single PCI Pal API across all interaction channels, the AI provider invokes PCI Pal when the customer needs to pay. The PCI Pal solution protects the merchant and the AI partner, providing a seamless and frictionless experience for the customer across all digital and voice channels that is inherently secure.
Enhanced Security
By combining the advanced security features of our payment platform with the sophisticated natural language processing capabilities of Conversational AI, we ensure that every transaction is secure and compliant with industry standards, protecting both businesses and their customers.
Personalised Customer Experience
Our partnerships empower businesses to engage with their customers personally. The AI-driven conversations intelligently adapt to individual preferences, providing tailored product recommendations and support while handling payments. Customers can now make seamless automated payments within the AI conversation experience, providing an even more convenient and intuitive payment process. With PCI Pal handling all sensitive payment data, the AI environment remains PCI DSS compliant, ensuring maximum security for merchants, their customers and the AI solution provider.
PCI Pal is revolutionising how merchants can accept payments, making it simpler, faster, and more secure with our partners Converse 360 and PolyAi
https://www.pcipal.com/technology/conversational-ai-payments/
3. Within eighteen (18) days from the date of this Order, Sycurio shall produce the
following documents to the extent they exist, are in Sycurio’s possession, custody or
control, and can be located upon reasonable investigation:
a. Plaintiffs’ infringement contentions based on the Asserted Patents or Related
Foreign Patent that were created for the Ongoing Arbitration or Prior Litigation;
such materials are properly designated HIGHLY CONFIDENTIAL –
ATTORNEYS EYES ONLY;
b. Plaintiffs’ non-privileged internal communications relating to Plaintiffs’
infringement contentions (or responses thereto) created for the Ongoing
Arbitration or Prior Litigation;
c. Non-privileged communications between Plaintiffs and the non-party relating
Case 3:21-cv-00486-MOC-SCR Document 66 Filed 05/09/23 Page 2 of 3
to Plaintiffs’ infringement contentions (or responses thereto) created for the
Ongoing Arbitration or Prior Litigation;
d. Prior to the date of this Order, Plaintiff produced the license agreement
stemming from the Prior Litigation. Plaintiff will produce the settlement
agreement stemming from the Prior Litigation; such agreement shall be
properly designated HIGHLY CONFIDENTIAL – ATTORNEYS EYES
ONLY;
e. Prior art identified by or to Plaintiffs in connection with the Prior Litigation;
f. Non-privileged communications between Plaintiffs and the non-party
stemming from the Prior Litigation or Ongoing Arbitration relating to prior art
or issues of validity/invalidity (including indefiniteness or non-enablement
defenses);
g. Plaintiffs’ non-privileged communications (internal or external) relating to
prior art or issues of validity/invalidity (including indefiniteness or nonenablement defenses); and
h. All expert reports or expert declarations/affidavits submitted by Plaintiffs on
issues of infringement/non-infringement, validity/invalidity, or damages in the
Prior Litigation and Ongoing Arbitration.
SO ORDERED.
Signed: May 9, 2023
https://storage.courtlistener.com/recap/gov.uscourts.ncwd.105561/gov.uscourts.ncwd.105561.66.0.pdf
66
May 9, 2023
ORDER on Motion to Compel. Signed by US Magistrate Judge Susan C. Rodriguez on 5/9/2023. (brl)
Main Document
Order
https://www.courtlistener.com/docket/60385210/sycurio-limited-v-pci-pal-us-inc/
Where now?
I notice that this Document is now a free Download
UNITED STATES DISTRICT COURT
FOR THE WESTERN DISTRICT OF NORTH CAROLINA
CHARLOTTE DIVISION
Civil No.: 3:21-cv-00486-MOC-SCR
SYCURIO LIMITED and SYCURIO, INC.,
Plaintiffs,
v.
PCI PAL (U.S.) INC.,
Defendant.
ORDER ON MOTION TO COMPEL
THIS CAUSE came before the Court on Defendant PCI Pal (U.S.) Inc.’s (“PCI Pal”)
motion raised at the May 2, 2023 telephone discovery conference to compel Plaintiffs to produce
certain categories of documents stemming from an ongoing arbitration between Plaintiffs and a
non-party entity involving one or more of the patents asserted in this case (the “Asserted Patents”)
(the “Ongoing Arbitration”). During the proceedings, PCI Pal also raised certain categories of
documents stemming from a prior litigation between Plaintiffs and a non-party entity involving a
related foreign counter-part patent (GB2473376 – the “Related Foreign Patent”) (the “Prior
Litigation”). As an initial matter, the Court finds that the mere existence of the Ongoing
Arbitration and the identity of the other party to the Ongoing Arbitration are not properly
designated as HIGHLY CONFIDENTIAL, ATTORNEY EYES ONLY under the Protective Order
entered in this case.
1
(See, e.g., ECF 44). Therefore, Sycurio’s counsel may disclose to PCI Pal
1 The Confidentiality Undertaking entered by the Tribunal in the Ongoing Arbitration is governed by the laws of the
foreign arbitration entity overseeing that proceeding. For the purposes of this Order, the Court is mindful of its limited
role and has not interpreted or applied that document. However, the Court notes that it contains similar language that
is not in conflict with the Order.
Case 3:21-cv-00486-MOC-SCR Document 66 Filed 05/09/23 Page 1 of 3
the existence of the arbitration and the name of the other party involved therein.
For good cause shown, the Court further finds that PCI Pal’s motion should be granted inpart as follows:
1. Prior the date of this Order, Sycurio produced the following materials relating to claim
construction issues stemming from the Ongoing Arbitration: claim construction-related
briefing and positions (with exhibits and declarations) exchanged and submitted by the
parties; transcripts of the claim construction and technology tutorial hearings; and the
Arbitration Tribunal’s claim construction order;
2. Within five (5) days from the date of this Order, Plaintiffs shall produce any remaining
non-privileged submissions, pleadings, declarations, reports, contentions or materials
otherwise part of the record in the Ongoing Arbitration relating to claim construction,
to the extent such materials exist and can be located upon reasonable investigation;