Trustpilot has no future7 Mar 2023 11:41
People on here focus on the supposed manipulation of negative reviews by Trustpilot subscribing businesses, which is only partly fair (some businesses have a record of challenging just about every negative review - but, to be fair, TP published a record of those challenges) when the fatal flaw in TP's business model is [in]visibility. Trustpilot reviews simply aren't seen in search for high-value businesses - where Google's are - always. So if you're selling socks and you think you need some stars on your website, fine - you'll get those with TP. But if you are in the high-value service space - medical, financial, legal - you need Google reviews.