RE: Dividends HL account13 Sep 2017 09:46
I still haven't received the Divi. The official position is that Barclays are still investigating the issue. This probably means that support for SCRIP dividends on the new Smart Investor platform is at best, broken but fixable in a reasonable time, or in the worst case, the ability to support SCRIP dividends was missed in the Smart Investor Business Requirements Document, in which case they will be in emergency design workshops trying to understand what the full impact to this issue actually is. The helpline agent did confirm that it will resolved this year, which gave me some hope that the dividend will be paid before my accounts are transfer to Hargreaves Lansdown (if the recent press reports are correct, the backlog of account transfers out of Barclays is taking 3 months or more to complete, which is a total shambles).