Complaint about FCA9 Jan 2015 11:26
THIS WORKS, AS I RECEVED COMPENSATION FROM THE FCA,IGNORE THE 3 MONTHS .
If you are dissatisfied with the progress of your complaint or the way we have dealt with it, you have the right to refer the complaint to the Office of the Complaints Commissioner - this should usually be made within three months of the date of the FCA's final decision at Stage 1. Any referral outside the three month time limit may still be considered by the Complaints Commissioner where there are adequate reasons for the delay.
If the FCA either excludes or otherwise cannot investigate your complaint under the Scheme, you can refer the matter to the Complaints Commissioner directly. He has discretion to decide whether the complaint falls within the scope of the Scheme and, if so, whether he proposes to conduct an investigation himself or require the FCA to first conduct its own investigation.