RE: Issues with IG31 Aug 2023 19:49
IB thank you for the time you've taken to reply. Clearly you are trying to offer friendly advice.
Now, to the B&I, ig have done this before for my for Sav, 1 phone call, email, less than 48hrs, no issue.
This time, 6 calls, 3 emails, but the worst of it was total lack of knowledge, I agent says 72hrs, next one doesn't know, next 14 days to conduct the B&I. Then to top it all, one of the agents tells me to sell the shares and buy it back in three days as this would be cheaper for me. B&I is a real, legal instrument, if you offer it for a fee, and I've asked you for it then why are you wasting my time telling me to sell the shares manually. In a bed and isa they sell my shares and then buy into the isa at the same time having nominally transfered the money across. That is why they charge a bigger fee. Someone unqualified to offer financial advice should not be trying to persuade me to do what I know very well is not in my financial favour.
I've thank you for your time and I hope this clears things up a little.