Member Info for Stanc50

this was the letter I got it sounds standard letter I am going to the ombudsman service as there have got 25 days to respond to a complaint message from Equiniti Sale of Carillion Shares -12 January as you may have read in the press, Carillion PLC went into Liquidation on Monday and trading in the stock was suspended. This has also prevented the settlement of trades which were made on the 12 January which were due to settle on Tuesday. So we have not received the proceeds of the sale from the market. As we had in accordance with our standard procedure, added the sale proceeds to your cash balance and auto-settled trade on your account, we are now, removing the sale proceeds from your cash account pending clarification from CREST/the Liquidator. This is a very unusual situation for the market and we hope it will be resolved very quickly. we will of course advise you of any further development if I have any queries please contact customer services.

where have this info come from Letter from Equiniti about the investigation I like a lot more sold out on the Friday I was paid my Equiniti only to have the money to be taken out of my account I thing it will be the liquidator holding the purse strings

what is the problem with this site

I agree with your comments. I did contact the FSA only to be told contact the Ombudsman it is a long time frame to wait. I am left with little choice but to wait it out for the broker EQUINITE to settle unless you have any ideas

I have not been paid I have to wait eight week I am going to complain to THE FINANCIAL -OMBUDSMAN as follows how to complain 1. talk to the business first First, give the business you're unhappy with a chance to put things right. They have to give their "final response" within eight weeks at the most, depending on what you�re complaining about. 2. tell us if you're unhappy If you're not happy with how things turn out � or you don't get an answer from the business � let us know. You can phone us on 0800 023 4567. You can also tell us about your complaint online � or fill out our Word or PDF form and email it to us. If you're complaining about PPI or packaged bank accounts, we�ll need a few extra details. These questions are included in our online form. If you�re using post or email, you can use the forms below, and send them back to us with your complaint form. PPI - Word or PDF form packaged bank account � Word or PDF form how to complain 1. talk to the business first First, give the business you're unhappy with a chance to put things right. They have to give their "final response" within eight weeks at the most, depending on what you�re complaining about. 2. tell us if you're unhappy If you're not happy with how things turn out � or you don't get an answer from the business � let us know. You can phone us on 0800 023 4567. You can also tell us about your complaint online � or fill out our Word or PDF form and email it to us. If you're complaining about PPI or packaged bank accounts, we�ll need a few extra details. These questions are included in our online form. If you�re using post or email, you can use the forms below, and send them back to us with your complaint form. PPI - Word or PDF form packaged bank account � Word or PDF form I have not been paid I have complained to my broker EQUINITI they sent a letter tell me they were looing into my complaint not paid for sale January 12th I will have to wait the eight weeks before I can make a complaint to THE FINANCIAL OMBUDSMAN SERVICE See below how to complain 1. talk to the business first First, give the business you're unhappy with a chance to put things right. They have to give their "final response" within eight weeks at the most, depending on what you�re complaining about. 2. tell us if you're unhappy If you're not happy with how things turn out � or you don't get an answer from the business � let us know. You can phone us on 0800 023 4567. You can also tell us about your complaint online � or fill out our Word or PDF form and email it to us. If you're complaining about PPI or packaged bank accounts, we�ll need a few extra details. These questions are included in our online form. If you�re usin

I am being told the same they will look into it i do not know who and what Crest is

It was settled money in bank and take back out EQUINITi on the thursday

My broker EQUINITI are useing the fact that i sold on the friday carillion went into Liquidtion on the monday and the settlement day is tuesday but i have a contract with them to settle i am waiting for them being Eqiniti to contact me

all this talk on here I have not see any comment from any one to say they have been paid for Friday 12th January my feeling is no brokers that paid out

Hi I copy and pasted rule 5000 page 60 from London stock exchange rule book SETTLEMENT, CLEARING AND BENEFIT RULES Settlement Obligation to settle [5000] G 5000 A member firm shall ensure that every on Exchange trade effected by it is duly settled. Guidance to Rule: A member firm is responsible for ensuring the delivery of securities on the agreed settlement due date for all its on Exchange business, whether the member firm sold as agent or principal. Settlement can be gross or net. In the absence of agreement to the contrary, gross settlement should be assumed. This rule is included to ensure the orderly functioning of the Exchange's markets and because the Exchange has an obligation under its recognition by the FCA to have in place arrangements for the performance of all transactions conducted using the Exchange's facilities. Member firms are obliged to ensure the settlement of trades entered into under their name. This obligation exists even if the reason for non-settlement is because of a customer or counterparty failing to settle and / or when the member firm is acting as agent. (Amended N05/13 � effective 16 April 2013) Letter from EQUINITI as follows I am currently arranging an investigation into the important issues you have raised and will endeavour to respond to me shortly. I can complain to the financial ombudsman after 40days if my complaint is not resolved EQUINITI as per brochure with letter roll on 40days

Hi I copy and pasted rule 5000 page 60 from London stock exchange rule book SETTLEMENT, CLEARING AND BENEFIT RULES Settlement Obligation to settle [5000] G 5000 A member firm shall ensure that every on Exchange trade effected by it is duly settled. Guidance to Rule: A member firm is responsible for ensuring the delivery of securities on the agreed settlement due date for all its on Exchange business, whether the member firm sold as agent or principal. Settlement can be gross or net. In the absence of agreement to the contrary, gross settlement should be assumed. This rule is included to ensure the orderly functioning of the Exchange's markets and because the Exchange has an obligation under its recognition by the FCA to have in place arrangements for the performance of all transactions conducted using the Exchange's facilities. Member firms are obliged to ensure the settlement of trades entered into under their name. This obligation exists even if the reason for non-settlement is because of a customer or counterparty failing to settle and / or when the member firm is acting as agent. (Amended N05/13 � effective 16 April 2013) Letter from EQUINITI as follows I am currently arranging an investigation into the important issues you have raised and will endeavour to respond to me shortly. I can complain to the financial ombudsman after 40days if my complaint is not resolved EQUINITI as per brochure with letter roll on 40days

when I was speaking to equiniti I was told the money from Carillion had not came though from that my thought is that payment then falls with CREST/ the liquidaters

from what I can under stand when you sell or buy shares there is two workings before the settlement day and as that fell after liquidation the broker has not received payment from Carillion that then falls to Liquidator to pay out of assets being sold of us shareholders are last in the line to receive payment if any that is the way there are trying to work it

I think we will just to sit it out wait and as it shares that were sold on Thursday 11 January I would thing will not be what there are calling settleing as well I think we are in the hands of the liquidators 5pence in the pound

I contacted the FSA to put my case they are only any good for advise. what they said was email the broker mine being EQUINITI they have eight weeks to contact if after that time they do not contact you escalate it to the ombudsman service. I went on line to see if I had a reply to my last email to equiniti I had a reply only to be told the share had been suspended I have rang Equiniti phone 03453000430 customer service to be informed that as I had sold on the 12 January the settling date being Tuesday 16 they had not received payment from Carillion as Crest/ the liquidators hold the money they are waiting for them to cough up so I am at a loss to next

Yes i am keeping up to date with comments on here just do not know what way to go from here the only contact from Equinitti is ask me for more money 500 for a trade i made to buy share with money from carillion on friday 12th only to cancel so l am left with share i have bought and a debit of 500 i will see how far they will push that

reading comments on here broker playing hard ball my buy sell into Carillion was though Equiniti part of Lloyds bank still no comment re asking for payment back into my account still not paid. After having my Account refunded 1st time 12th January I used �550.00 to buy shares in am other company my buy went though purchase take out of my refunded carillion money. Inbox message Tuesday 23rd Equiniti asking for payment again as my refund from Carillion had been suspended

Jambo Email from equiniti email much the same as Hargreaves lansdown but diverent wording with the same out come they are trying to screw us over my fear is they shut this site down. We need to try and keep in touch i do not know how

Yes i sent email of on friday same thing/wording see my message on here friday i could not copy paste so i just right is out but yes same message i put it on this site see friday

fairdealer20 I am not going to give up I will follow on the lines you are suggesting what have I to loss nothing as I have nothing at this present time I am hoping CREST/the Liquidators have last say 2p in the pound