Here are my Findings6 Oct 2021 16:08
So, I was up in Lincoln last weekend. Having time to kill before a wedding, I decided to go into M&S to get a feel for how the shop looked and felt. Here's what I found to be the case: a) Footfall. I (and my wife) were pretty surprised as to how many people were going in and out. Not just that but, all importantly, having purchased food or other clothing/toiletry products, which is great. b) in terms of looking at the guts of the shop - again, I was very pleasantly surprised. It really felt a lot more upmarket because there were so many upmarket products for sale near to the clothing (which as ever still looks a bit downmarket!). There were top beauty products for sale in very smartly decked out areas, which substantially lifted the overall 'eye appeal'. So, overall, this particular shop did not feel (or look) like the old style M&S. It was contemporary, fashionable and fresh feeling. I left thinking that this company is now on a much better footing. Today is one of those days, but stick tight and I think that holders here, will be well rewarded during 2022. ATB