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The contract award again shows that existing clients are wanting to keep working with Capita and are happy to continue to issue us with multi million, multi year contracts
Capita meanwhile highlighted that it will leverage conversational AI systems including chatbots and messaging channels in delivery of the contract, making customer interactions with the telecoms provider smoother, quicker, and more helpful.
"We are focused on embedding technology to enable greater efficiency and provide a better, personalised customer experience,” chief executive Adolfo Hernandez said.
“We will continue to look for opportunities to enhance the customer experience and the productivity of our client."
The deal is worth up to £220m from now to 2030 with £55m of additional scope, and a £165m renewal in the period from 2027 to 2030 with an option to EXTEND for a further three years.
This is in ADDITION to the existing deal, which is worth c.£200m from now to 2027.
Wowzers - this is great
Impressive
Shares go UP
They go down again
Then back UP
The hack allowed this to get dragged back down imo
But the affirmation that this has indeed turned a corner, is on a stable footing, is growing
That’s gonna be the game changer
Imo
Institutional Investors will be attracted by multi billion year revenues across reliable multi year contracts
Once it’s established beyond doubt that Capita has fully turned the corner with debt under control, revenues growing, margins growing then there will be a stampede to get in here
That time I believe will be soon
Imo
Well it’s easy to criticise- you’d know that better than anyone
Doesn’t make the criticism true
Just easy
Mostly from people who don’t have any better answers but like the sound of their own self importance
Imo
Capita are doing a reliable job in difficult circumstances and are on long term contracts because they deliver
If the government wants to make army recruitment a priority and more attractive proposition then clearly that can only help
Imo
AM not really wanting to get into politics but it’s common knowledge the army has been shrinking because of spending cuts and that is causing frustrations given current world events. Should this trend be reversed via increased spending and offering incentives to attract more people in - that’s a political issue and decision.
Capita is just an easy target to fill some news columns in regards an issue that is really far more complex
There are contracts in place and being delivered- but the answers you pose take political will to change
Imo
As so eloquently put by DivanDaydream CPI is a focused business- the non core businesses have been sold off, debt massively reduced and focus on free cash flow, which could enable dividends in the future.
If you agree that is the path Capita is on as well as growing margins and increasing revenues then this clearly is an incredible opportunity
Imo
I’m sorry GoCPI (and btw I like your posts)
But…..
Kipper posted earlier:
“No matter tho as we Vultures have thick skins, and i can't even begin to tell you what our stomach's can digest.
Keep it coming bro......lol
16's incoming imv”
Sounds more like something straight from the AM handbook imo rather than pragmatic
Just my personal opinion I guess