RE: BOOHOO16 Oct 2020 09:52
BOO is a huge company, billions of sales, worldwide.
But the impression I get is that in some ways it is run like a smaller company, one trying to save every penny it can to maximise the margins.
As such because BOD push for maximum margin that leads to fast growth and huge profits, but the downside is the BOD does not seem to limit its greed for making money.
- Poor customer service, to try and reduce return cost
- Buying cheaper, so willing to work with suppliers who have illegal practices
Any big company will always keep the customer happy, you never want to lose a customer, just do what keeps them happy especially when your talking about such low cost items anyway.
BOO just seems greedy, willing to upset customers who want to return product, willing to work with suppliers operating shady practices.
Their actions are that at times of a much smaller company or one who thinks they are better than everyone else, power gone to their heads, greed, let us hope this is not true or even worse means they have more skeletons to yet come out of their closet.