Customers use RM for reasons other than them being the best value for money. AI won't lose those customers. Once it gets sorted and it will customers will come back and business will grow. A great future ahead imho.
Oli G. "Just think how many OPGs and managers could be culled" implied that they would lose their jobs which is not the case. Mail centres don't have the capacity to process all of the mail on 2 shifts. The saving would mostly come from the fact that they wouldn't have to set 2nd class from 1st class. A small amount of staff may be taken off nights via the float. Also shift allowance would have protected rights.
Oli G. I don't understand your logic? Why would dropping 1st class result in losing night shift? They would still have the same amount of mail to sort just less segging.
Oli G. Employers must give as much notice as the amount of leave you're taking. Cancelling leave is no right and I would find it very upsetting and have to take time off with stress.