Ofcom12 Dec 2023 08:32
"At a time when household finances are under serious strain, customers need prices to be crystal clear," she added.
Virgin Media, which recently merged with O2, was the latest company to introduce inflation-linked price rises in May for its landline and broadband services, according to the regulator.
The company hiked prices in step with the Retail Prices Index (RPI) measure of inflation which was 11.3% at the time, as well as an additional 3.9%.
In March, Tesco increased its charges by 10.1%, the Consumer Prices Index (CPI) inflation measure back then, plus the 3.9% additional rise.
BT, Vodafone and EE have also carried out such practices since 2020.
Ofcom said it received more than 800 complaints related to contract price increases between January and October - almost double the amount received during the same period in 2021.
800 complaints out of how many millions
Ofcom maybe should chip in with the roll out of 5g & full fibre
BT should feck off the hard to reach areas let Ofcom sort it .
Time the tele co's said enough is enough