Provident & Amgo21 Mar 2021 10:42
So, Provident are now seeking an SOA due to the fairly new complaint of affordability.
A business thats been established for 141 years. For approximately 140 years, not one person thought that they had been mis-sold the loan due to a lack of affordability checks.
In the last 12 months an influx of 10,000 plus complaints arrive, threatening to shut down a century old lender, one which (at times) my grand parents relied on to help make ends meet.
If this isn't a sign of complaint culture at its finest, and that something is wrong within the way FOS are treating sub-prime credit business and the way they now view this type of complaint, I do not know what is.
15 million people could be excluded from the right to access credit because this has been allowed to run.
#provident #amigo