Marks & Spencer: Resilience tested but recovery story intact25 May 2025 15:51
When a retailerâs entire digital storefront vanishes in the middle of a critical transformation, alarm bells usually follow. But Marks and Spencer Group PLC (LSE:MKS), which delivered full-year results on Wednesday, has shown that its revival is built on more than just a functioning website.
Shares held steady after the group reported pre-tax profit of ÂŁ716 million for the year to 30 March, 5% ahead of Bloomberg consensus and supported by robust Kantar market data.
UK operating profit rose 16% year on year, with clothing and home and food both delivering solid performances. Divisional margins are now tracking ahead of medium-term targets.
JP Morgan retained its overweight rating, pointing to âimpressive exit ratesâ in both divisions. Food delivered continued volume gains and benefited from a sharper value proposition.
Clothing and home, long seen as the weaker link, saw improved full-price sell-through and a tighter promotional stance.
UBS also maintained its buy rating and described the results as âstrong across the boardâ, noting particularly high conviction in managementâs ability to deliver further self-help gains.
The broker flagged M&Sâs leading market share momentum in food and improving fashion relevance as key drivers of the rerating.
Deutsche Bank, meanwhile, described the update as âreassuringâ in the context of recent operational disruption. While DB expects the cyber attack to weigh on near-term earnings, it argued that the long-term investment case remains compelling.
It sees continued scope for margin expansion through estate optimisation and supply chain efficiencies, and reiterated its buy rating.
The cyber attack, which began earlier this spring, is expected to result in a ÂŁ300 million hit to full-year profit, though some of this will be offset by insurance. JP Morgan models a larger impact, lowering its FY26 pre-tax profit forecast by 26% to ÂŁ681 million, factoring in ongoing disruptions and the cost of recovery.
Chief executive Stuart Machin acknowledged that operations are still ârunning on limited systemsâ, and while the website is back online, a full recovery is expected to take several months.
Despite this, the company remains operationally resilient, with physical stores still accounting for the majority of sales, continuing to perform strongly.
The store renewal programme, now several years in, is paying off. Larger, better-located stores are delivering higher productivity and margins, while closures of underperforming sites continue to reduce drag on group profitability.
Meanwhile, a leaner cost base and improvements in logistics and product sourcing are supporting margin growth.
JP Morgan has held its price target at 440p, based on earnings to March 2027. UBS also remains positive, highlighting the strength of the management team and consistent delivery on strategic goals.
https://www.proactiveinvestors.co.uk/companies/news/1071703/marks-spencer-resi