RE: Boohoo start charges for returns11 Jul 2022 22:41
Asos does not charge for returns and currently has no plans to start doing so, despite the “not insubstantial” costs of shipping, processing, cleaning and restocking returned items in warehouses, Dunn said.
He said Asos’s 20-something customers were particularly affected by the cost of living crisis, as rents are going up in many countries, along with the cost of petrol and food. He cautioned weak consumer spending could weigh on growth for the rest of the year.