RE: Little tipple from my other profits.. £4,989.9711 Nov 2021 16:27
They will inform staff first, if it's bad news. Then inform the shareholders after market close. This is well within market rules. I am fearful that they would have shut down the their customer services department for a training session. This is the CORE service. Furthermore, 100 plus staff in one session.
I am a trainer and I have never know a public or commercial service close down their whole customer services team for training. NEVER in 26 years.