RE: re: Todays Weakness24 Nov 2020 07:45
Ultimately I would have thought that the company should have a good idea based on the claims they have settled to date on how many loans and tops could be further categorised as being "loaned irresponsibly" there should be enough data in their system to use that as the WORST case scenario. Then ultimately it is up to the customer to come after the funds. Not every customer will likely claim but I think a lot will. I mean why wouldn't they, even if they committed fraud it seems it is still down to the lender to make the assessment on affordability using open banking tools etc. However I appreciate it may not be that straightforward to mine that data, which means it is possibly quite labour intensive depending on what was captured at the time the loan was made. The biggest issue I see on debt camel seems to be the top ups.
Other issues I see are people who took out a loan to consolidate some pay day loans and what seems to have happened is by way of example the payday loans were £10,000 so Amigo lent them £10,000 they then could just about afford to pay Amigo off. However they omitted to realise that there was another month's interest on the £10,000 at silly percent that came and needed to be paid for a settlement. So they concentrated on paying Amigo and the other pay day loan snowballed meaning they ended up owing Amigo and the Pay day lender now several thousand.
Ultimately this is something Amigo is going to have to tighten up on as part of their process to make sure if someone is consolidating that all figures are taken into account and the loan is paid in full. It seems you cannot leave this responsibility to the lender. Now of course some o these people could be telling porkies in that they meant to pay the original £10k but paid £9k and had a week at Butlins, however the way the system seems to be this counts against Amigo.