Dave21 Jan 2014 10:45
Going back to the Sky thing, I can't tell you how hated they are in the advertising world). Agencies have been known to have parties when they resign the account or get sacked by Sky!!
They ALWAYS change work at the last second, and people have to do all-nighters (no extra pay -or pay at all - for full timers) to meet deadlines. Despised doesn't begin to cover it.
But every dog has his day. We had to go to a 'focus group' once (basically, a load of current and former customers in a room, talking about their views on Sky). We were on the other side of a one-way mirror (we could see and hear them, but they couldn't see or hear us, though they were told we were there).
You should have heard the slating Sky got from these people - it was savage.. They called Sky cheats, robbers, the lot. They said the first they knew of Sky increasing prices was when they got a bank statement through. It went on and on, trashing Sky.
I was on the other side of that mirror (with a few agency members and the client), virtually wetting myself with laughter. How I managed to keep a straight face I'll never, ever know.