RE: update9 Jul 2018 15:14
Here’s the content of the last email I received from IG last Thursday. I was getting a bit terse with them, so I asked the three following questions seeking yes/no answers;
“Apologies for the inconvenience caused and delay in posting these shares.
Have IG’s custodian in Australia now received the paper certificates from the Ireland office? -- Yes, our custodian in Australia received the paper certificates.
Has the DEMAT process actually begun?--Yes, DEMAT process has already been started but it consists of all clients shares certificates which is genuinely taking a lit bit more time.
If it has begun, the anticipated timescale for the process is between three to six weeks?- This, we are not sure of the timescale on how long does the DRF team takes to complete the DEMAT process.”