RE: MBO?10 Jun 2022 17:42
Ports: You're probably not seeing the whole picture. Sure, DX might provide some fairly vanilla express services (unsuccessfully) but historically their strong points have been deliveries to high streets (opticians, travel agents etc) and deliveries of items requiring additional security protocols (bank cards, high value items, ID documents etc). I believe they're also involved in the transport of biological samples. If they're trying to expand outside these niches they're on a hiding to nothing because, as you say, they'll never beat the majors on price or service.