RE: FCA Pricing Practice Probe4 Apr 2019 15:10
Seems I was rightly worried in my post back in Jan...
"SAGA
FCA Pricing Practice Probe
1 Jan '19
Happy New Year Fellow Investors! I am tempted to increase my investment in Saga. The company trades on an attractive PE, features a great dividend, the new cruise ships promise further increase in profits, is reasonably financially stable and I generally like the business model focused on older generations. Of course, there also some headwinds with brexit uncertainty likely to reduce number of house and motor transactions and hence reducing volume in Saga's retail insurance business but I regard this only as temporary.
What has held me back from increasing my stake is that I came across this article with regards to a FCA probe commenced in Oct 2018 into unfair spreads between retail insurance customers: https://www.fca.org.uk/publications/thematic-reviews/tr18-4-pricing-practices-retail-general-insurance-sector-household-insurance
I am not aware Saga management has acknowleged this yet publicly and am worried about the potential issues this could cause. In principle, one would expect elderly clients to be more at risk of unfair pricing as they are less likely to use price comparison sites and may be more prone to comfortably stick with a product familiar to them. If Saga was found guilty of unfair practices, this could notably reduce profitability of its insurance business and even open up sizable compensation claims.
Does anyone of you has info on Saga's insurance pricing practices to assess potential risk from the FCA probe?"