An observation from someone in the ad industry9 Oct 2025 18:46
System 1 are brilliant at marketing themselves. Especially Jon Evans and Andrew Tindall on LinkedIn and the studies and books that involve Orlando Wood. They also give away a lot of insight for free, whether that is free reports / sessions / individual reports for certain ads.
They're great at getting Mark Ritson involved (assume paid) and have run studies with the IPA Effectiveness Awards and Effies correlating the successful case studies with their star rating and within that have more borrowed credibility from the likes of Les Binet and Paul Feldwick (both wise and established ex-agency planners)
Agencies like them as they help build an industry case for better and more emotive creative work vs rational. Showmanship vs Salesmanship as Orland Wood calls it.
The star rating feels like a great number to give to a CEO / the board, if they are on board with the methodology and credibility of it. A bit like NPS.
They're trying to crack the US. I expect that'll be a tough nut to crack, but very lucrative if they do.
So what are the potential problems that they face?
Is there belief in the star rating? Certain types of ads as you'd expect score really well (John Lewis, Cadbury's) - high emotion and funny are a good way to get a 4 or 5 star ad (the holy grail). But then a rather dull ad from a high interest category (eg dog food or chocolate) can score really well too? Which then makes people a bit sceptical with it all?
Is there a problem with a focus on the star rating (they do have two other scores too)? Where the likes of Kantar will likely go into more depth.
Can a competitor replace them? Yes, almost certainly, coming up with something similar, using AI (Eg: Synthetic research) and then under-cutting them.
Is there going to be less demand as more money flows out of TV and into Social, where production costs are lower and turn around is faster and where the algorithm acts as an arbiter as to which ads work best?
As big campaigns become multi-faceted and complex (think 30 or 40" TV ad, 15" and 8" pre-rolls, hundreds of paid social ads, organic social ads, Outdoor, radio etc...), how can System 1 and its competitors take into account all elements, rather than just the hero film? (NB: System1 do test other areas such as TikToks, Outdoor and Packaging).
Anyone else in the industry got anything to add to this?