A small digital payments group is suing the owner of Carphone Warehouse for £20 million. Thinksmart17 Jun 2020 12:07
A small digital payments group is suing the owner of Carphone Warehouse for £20 million.
Thinksmart is claiming for loss of earnings, alleging that the high street retailer has not kept to its side of a partnership agreement signed in 2016.
The claim is significant for the Aim-listed company, given that the value is more than its market capitalisation. It also raises doubts over the future of its 16-year relationship with Carphone.
Carphone Warehouse has more than 1,100 shops. However, it has endured a rough ride of late as people hold on to their handsets for longer and Dixons Carphone, the FTSE 250 company that is its parent, has warned that the mobile division will be “significantly lossmaking” this year.
Thinksmart offers a range of payment services, one of which is a flexible leasing plan that allows customers to lease gadgets such as smartphones for a certain period. At the end of the term, the gadget can be traded in for a new model, or the customer can pay extra to own it outright.
As part of the tie-up between the pair, Carphone Warehouse was supposed to promote and market this service to shoppers, but Thinksmart has argued that the retailer has failed to comply with its obligations. As a result, the number of flexible leasing contracts sold has been “disappointing” and “significantly below” what was expected.
Dixons has batted away the claims, stating that the allegations are “unfounded and without merit . . . We intend to vigorously defend our position”
Thinksmart shares fell 4½p, or 22 per cent, to 16p yesterday, valuing the company at £16 million, Dixons Carphone slipped 1¼p, or 0.8 per cent, to 123½p.
Retail