RE: Only way is up for long-suffering IAG investors28 Feb 2024 10:50
Another way to approach the IT infustructure probelems they have it is to buy, a much smaller airline, with an established, marketing leading, scalable customer service IT infustructure, that way they remove most of the risk, get something up ans running much faster with inhouse skills, and just roll it out across the all of IAG over time.
It is like it is being run by civil servants at the moment.....