IG failure to execute1 Mar 2021 13:34
Here is my story from this morning.
I bought cellular goods on two accounts and intended to sell this morning. On Halifax execution was spot on, and I managed a tiny profit. Sama trades were also done on IG index (ISA) but execution of a quite failed twice. It all meant in the end that my trades went through 5-10 layer than intended and I lost a small amount of money versus profit that I would have made otherwise. On Halifax execution was better. The big difference is that Halifax respects their quite they gave me, ig quotes but fails to execute. This is a real experience this morning. IG also failed me last week in refusing to sell me ARB on ISA.
I fear ig is too busy looking after themselves. They clearly not bothered about the small investor. Yes they are managing risk but at a loss to me.
I'm voting with my feet and this time I am moving my funds elsewhere. Execution of quotes was far superior at Halifax this morning, saving me £1000 in cash. This is a concern for ig. They struggle to cope with high volume spike quotes and individual loses out. Disappointed. But glad to move on. All the best to you if you disagree.