RE: Complaints8 Jun 2020 12:29
and today:
Whilst there is significant uncertainty about the eventual outcome, Amigo expects that the cost of clearing the backlog of complaints covered by the Voluntary Requirement will be at least £35 million and could be materially higher.
In addition, Amigo expects to report a material increase in the provision in respect of complaints within its full year results for the year to 31 March 2020, which are expected to be announced by the end of June 2020.
As at end Dec 19 (Q3) Profit before tax was 53.5m, dos this include 26.6m or 18.7m i.e. the costs or provision?