RE: Afternoon26 Mar 2026 19:03
Nero. Sure someone posted earlier, but yes.
Customer Statement
Dear Sir/Madam,
We hereby inform you that, due to the need to adapt the Company's operations to the requirements of the Regulation (EU) of the European Parliament and of the Council on Markets in Crypto-assets (MiCA), Finferno sp. z o.o. has decided to change the scope of services provided.
Although the Company is authorized to provide services related to the trading of virtual currencies until June 30, 2026, a business decision has been made to suspend these services earlier in order to allow Clients the freedom to manage their accumulated funds.
1. Suspension of Services
As of April 15, 2026, Finferno sp. z o.o. will suspend all services related to trading in virtual currencies. This suspension will remain in effect for an indefinite period, until a MiCA license is obtained in Poland.
2. Ability to Withdraw Funds Before the Suspension of Crypto Services
Until April 14, 2026 (inclusive), Clients may withdraw the funds accumulated in their user accounts. Withdrawals will be processed in accordance with the applicable rules, including the standard withdrawal fees available at this page.
3. Rules After April 15, 2026
From April 15, 2026:
All crypto-asset funds accumulated in users' accounts will be converted into US dollars (USD) at the exchange rate effective on April 15, 2026. The USD funds will remain in the Client's account.
Finferno sp. z o.o. will discontinue crypto-asset deposit services.
The Company will only provide the possibility of withdrawing funds.
In order to safeguard Clients' funds, Finferno sp. z o.o. will appoint a trust company and/or asset management company responsible for the safekeeping of funds and the execution of withdrawals. The custodial institution will charge processing fees and account maintenance fees in accordance with its price list.
4. Personal Data of Account Users
After the withdrawal of funds, users' personal data will be processed only for the purpose of maintaining accounts in the system and fulfilling legal obligations, including archiving and tax requirements. Processing will be carried out in accordance with applicable law, in particular the GDPR.
5. If You Do Not Accept These Changes
If the above changes are not accepted, the Client has the right to withdraw all funds accumulated in the account and request closure of the account after all funds have been withdrawn.
6. Amendments to the Terms of Service
In connection with the above changes, the Terms of Service will be updated and will enter into force on April 15, 2026. The Terms and Conditions for the Provision of Services will be published at https://assets.bake.io/docs/TNC.pdf.
Sincerely,
The Bake Team