RE: AI Catalyst Lab26 Feb 2025 08:44
Expected impact
By embedding AI into structured workflows internally, Capita aims to achieve accelerated service delivery, optimised operations, and new efficiencies. The Lab's initiatives are projected to enhance decision-making, reduce operational costs, and improve overall service quality. At the same time, the AI Catalyst Lab will support Capita's clients in adopting AI technologies, driving productivity gains, and enabling them to stay competitive in their respective industries.