The next focusIR Investor Webinar takes places on 14th May with guest speakers from Blue Whale Growth Fund, Taseko Mines, Kavango Resources and CQS Natural Resources fund. Please register here.
London South East prides itself on its community spirit, and in order to keep the chat section problem free, we ask all members to follow these simple rules. In these rules, we refer to ourselves as "we", "us", "our". The user of the website is referred to as "you" and "your".
By posting on our share chat boards you are agreeing to the following:
The IP address of all posts is recorded to aid in enforcing these conditions. As a user you agree to any information you have entered being stored in a database. You agree that we have the right to remove, edit, move or close any topic or board at any time should we see fit. You agree that we have the right to remove any post without notice. You agree that we have the right to suspend your account without notice.
Please note some users may not behave properly and may post content that is misleading, untrue or offensive.
It is not possible for us to fully monitor all content all of the time but where we have actually received notice of any content that is potentially misleading, untrue, offensive, unlawful, infringes third party rights or is potentially in breach of these terms and conditions, then we will review such content, decide whether to remove it from this website and act accordingly.
Premium Members are members that have a premium subscription with London South East. You can subscribe here.
London South East does not endorse such members, and posts should not be construed as advice and represent the opinions of the authors, not those of London South East Ltd, or its affiliates.
Had a message back from HL and they said I should be able to sell within 3-5 days once they have settled and tomorrow will be day 3. I’ll believe it when I see it tho especially if you’ve been told two weeks.
I thought my suggestion of “making a formal complaint “ might get a response:
I sincerely apologise for the delay in our reponse to your queries regarding Contango Holdings plc, thank you for your patience.
I can confirm Hargreaves Lansdown recieved the stock dividend from Consolidated Growth Holdings Ltd in share certificates. We have applied the shares to your account as you are aware on 2 August 2022.
In order for you to be able to trade these shares we need to first dematerialise these shares into CREST the UK settlement system. I can confirm we have requested this with CREST and we are currently waiting for the shares to settle. Once the shares have settled we shall update your account to reflect a tradable line of shares in Contango Holdings plc.
I hope this has been of assistance to you. If you have any further queries, please view our Help and Support centre or contact us on 0117 900 9000.
Kind regards
Suzanne Butler
Corporate Actions Assistant
I have just spoken again to Barclays, they have confirmed they have received the certificates on the 9th August for the CGO shares, they have advised me it will take upto 2 weeks to transfer from the certificate to electronic format to enable me to trade CGO. I asked why does it take 2 weeks they said unfortunately it can take take long with this type of transfer. The good news is they have my allocation.
Well done RG, Sadly it's now the British way of doing things , blame COVID , work from home and fcuk too you
I know this is starting to sound a bit boring now, but I can’t stand people or companies NOT doing their jobs properly. So here’s another message to HL, sent this morning:
Good morning,
It’s now approaching another full working week, since I asked for a response to my previous secure messages and one telephone conversation. And what have I got? Absolutely nothing, what a poor way to treat your clients!!
So, if I don’t receive any response from this message, by close of business today, I will lodge a formal complaint.
So over to you guys.
Regards.
Wafer, HL are ok but but can’t say I’ve had no issues with them but don’t think any of the brokers are perfect. The app is easy to use and fees seem fairly low but I’ve not shopped about for a while so there is probably better out there. My gripes with them have been when there’s high volatility but it’s probably the same for most retail brokers.
I’ve not contacted HL but I’ll do it tomorrow. I did just try a dummy buy (I know it’s ooh) it said “part of your holding is yet to settle in your account as a result you can only sell 0.00 units of your total holding.
Maybe it’s going to take a few days to settle like when you sell you have to wait a few days before you can withdraw.
Can I get a bit of help please? You mention a HL account? Is that the best one to use as I was with share price that became I I and now can’t do anything.
Received. Let’s see if it’s worth anything.
Hi Jimtom, have you contacted HL. I think the guys with nominee accounts could see there shareholding but it was showing nil value. If you can see a value against yours, i would say you are further down the line. Maybe worth a secure message or call. I am with ii and can see nothing as yet. If they are issuing physical share certificates, even to those with nominee account holdings then this will take some time. There are over 700 registered CGH shares holders due CGO shares.
I held my shares in certificate form so I received new cgo share certificate last week in exchange for my cgh shares and I submitted a CREST form and now I can actually see my cgo shares in my HL account in the app. It shows the amount and what it’s worth but I can’t sell for some reason. Does it take a few days to process or are we getting shafted again? I’d like to sell before the whole market crashes in Autumn.
what an absolute fu cking shambles.
laying the foundations for fu cking us over AGAIN, i'm beginning to form the opinion that the registrars are just as dodgy as groves and his cronies, and if... and thats a very BIG if, we get anything, i'm selling immediately, and taking the money out of the account so it can't be recovered
Here’s another example of HL’s waffling by client services received 30th June ( poor lass wasn’t even aware that CGH were delisted):
RE: CGH to CONTANGO SHARES AT 0.07230 Jun '22
Dear Mr ****
Thank you for your messages regarding Consolidated Growth Holdings Limited, I apologise for the delay in our response.
I can confirm we have not recieved any official announcements from the company or through CREST in regards to a special dividend to be paid to shareholders. HL would always recieve official announcements from RNS in relation to any dividends or corporate actions affecting a particular share which would also be announced through CREST, in this instance we have not recieved any information. In the instance there is a special dividend announced we would write to shareholders to inform them of the distribution.
I hope this has been of assistance to you. If you have any further queries, please view our Help and Support centre or contact us on 0117 900 9000.
Kind regards
Suzanne Butler
Corporate Actions Assistant
RG, lost for words , HL are too sadly
MB,
HL’s messages seem to be all over the place, here’s their message to you on 6th July:
Thank you for your enquiry about your holding of Consolidated Growth Holdings Ltd.
Consolidated Growth Holdings Ltd plans to distribute its entire share interest in Contango Holdings Plc to shareholders. Shareholders are due to receive 0.072 of a Contango Holdings Plc share for every 1 Consolidated Growth Holdings Ltd share held.
Consolidated Growth Holdings Ltd contacted us on 10 June 2022 to say that share certificates in Contango were due to be issued in the next few weeks. We are now actively chasing Contango's registrar to receive these certificates. You do not need to take any action. You will not receive your holding in Contango in the form of a share certificate, once HL's holding in Contango has been confirmed we will reflect the holding in your account.
8th August:
Thanks for your query.
The Contango shares you hold in your HL Fund & Share account were issued as a share certificate. We are now actively chasing Contango's registrar to receive these certificates. You do not need to take any action. You will not receive your holding in Contango in the form of a share certificate, once HL's holding in Contango has been confirmed we will reflect the holding in your account.
That’s two months (10th June - 8th August) of so called chasing the registrars, I think these guys have been asleep at the wheel, as I mentioned before, surely all they needed to do was collate their CGH shareholders, and forward the figures to the registrars.
Surely CGH don’t know the individual shareholders in nominee accounts!!
Great post thank you for posting
I had a similar message back from Barclays on Friday, Communications regarding this haven't been issued out just yet in advance of a demerger taking place, we will advise you when this happens and the options you have
reply
Thanks for your query.
The Contango shares you hold in your HL Fund & Share account were issued as a share certificate. We are now actively chasing Contango's registrar to receive these certificates. You do not need to take any action. You will not receive your holding in Contango in the form of a share certificate, once HL's holding in Contango has been confirmed we will reflect the holding in your account.
Communications regarding this haven't been issued out just yet in advance of a demerger taking place. The Contango shares issued here are different than the ordinary shares you hold in your HL Stocks & Shares ISA which is why you wouldn't be able to deal with these. However we will be writing out soon to clients involved about the next step and how we will be proceeding with these shares. I apologise we don't have further updates as of right now.
I hope this has been of assistance. If you have any other questions, please get back to me.
messaged them again at hL
Seeing nothing in my Lloyds account yet, emailed them on Friday but no reply :(
at least you guys at HL have the allocation against your account
at ii we're not seeing anything yet
same for me :(
Unbelievable.
Still tagged “This stock does not currently have a stock market listing” what a shower.
Come on HL, get your act together.
I received my share certificate today
yeah no reply to my message either, I am tempted to call them and ask if they wish to retain my business, becasue if they do, then they better start communicating, this modern culture of "we'll do it via message or email" is total bulls hit, you speak to people or you lose the business.