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Open Positions in loopup
Account Executive - German Speaking - London
Location: London, United KingdomDepartment: Sales
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Customer Support Associate
Location: Causeway Bay, Hong KongDepartment: Customer Sucess
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Customer Support Associate
Location: Boston, MADepartment: Customer Success
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Full Stack Software Engineer - London
Location: London, United KingdomDepartment: Engineering
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Full Stack Software Engineer - Remote
Location: Multiple CountriesDepartment: Engineering
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Operator-Assisted Conference Call Coordinator
Location: Boston, MA
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QA Engineer
Location: London, United Kingdom
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Sales/Account Associate Manager - German speaking - London
Location: London, United KingdomDepartment: Sales
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Senior Microsoft Unified Communications (Skype for Business & Teams) - 2nd/3rd Line Service Desk
Location: London, london, United KingdomDepartment: Enablit (Loopup Group PLC)
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Software Engineer (Full-stack)
Location: San Francisco, CA
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Software Engineer (Quality Assurance)
Location: San Francisco, CA
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LoopUp has become an invaluable asset to the firm and Freeths are now considering LoopUp as part of their long-term collaboration strategy.
Tryed doing the maths on this one , came to the conclusion Freeths have increased users by 5000%
12 Accounts to over 600 accounts
Neil Harris, Head of Infrastructure at Freeths
Quick, easy and painless implementation
The deployment of the product was quick and seamless. Neil provided the LoopUp team with names, email addresses and phone numbers of individual users, centrally deployed the LoopUp Outlook app and
configured single sign-on. LoopUp took care of the rest. They set up individual accounts, sent out activation emails and hosted a live 15-minute introductory session, all in a matter of hours.
“I cannot stress enough how easy it was”, said Neil. “With any of the big UC solutions, it would have taken too long to get set up and slowed our lawyers down in keeping legal matters moving”.
LoopUp’s flexible pricing model also sped up the purchasing decision. “LoopUp’s pay-as-you-go pricing meant anyone could be set up with an account as there are no fixed costs for having an account. You just get charged for as little or as much as you use” said Neil.
No hand-holding needed
LoopUp users were particularly impressed by how easy the tool is to use. “We were given a quick introduction to the tool and that was all we needed”, said Neil. “There was no additional hand-holding”. Staff across the firm are using LoopUp, from legal assistants all the way up to the top. “LoopUp has really been our ‘go to’ tool over the last six to eight weeks”, said Neil. “The fact that more than 50% of our firm are actively using LoopUp speaks for itself”.
Reliability when it matters
One feature that is critical to any remote meeting is audio reliability. Most web conferencing platforms use VoIP to carry audio by default, sending packets of data over the internet. Any latency or loss of packets leads to ‘jitter’ – words are jumbled or missing altogether, making a conversation inaudible. This isn’t typically a problem if users are on a corporate network with managed Quality of Service, where VoIP traffic is prioritised. But if a user joins a call from off the corporate network, for example from home, VoIP can lead to audio reliability issues. For this reason, LoopUp routes all calls over regular phone lines and only uses the internet for screen sharing and video. This guarantees audio reliability at all times.
Keeping lawyers and clients connected during a pandemic
The IT team at Freeths had a four-year unified communications strategy planned out but when the COVID-19 pandemic struck, they adapted quickly to ensure their firm could stay connected with each other and with clients. This meant lots of plans went on hold as they needed to implement a collaboration tool to be used immediately. Rather than forcing all employees to use a single remote meeting solution, Freeths left the decision to individual users. Because of its ease of use and reliability, LoopUp became the frontrunner. Unlike other solutions, LoopUp is quick to deploy and Freeths were able to set up a large amount of new accounts very quickly.
Wow this shows how Loopup is exploding
How a top-50 law firm rapidly deployed LoopUp to keep their lawyers and clients connected during the COVID-19 pandemic.
For over 125 years, Freeths has provided its clients with outstanding service and legal expertise. As a top-50 full-service commercial law firm with over 970 staff across 13 UK offices, keeping employees connected with each other and with their clients is essential to Freeths.
A bigger picture collaboration strategy
As Head of Infrastructure at Freeths, Neil Harris is responsible for managing telecoms services across the firm. Freeths’ lawyers had been using a range of different web conferencing tools as well as a basic dial-in conferencing solution. Many of these solutions had been mandated by their clients and the courts. This created confusion and led to spiralling costs, with separate licences required for each product.
Neil decided to embark on a unified communications strategy that would feature a single conferencing platform across the firm. It would be rolled out over four years and would integrate teleconferencing, email,
high-definition video conferencing and other online communications as well as replacing the firm’s current telephony system. “We had a bigger picture focus when it came to our collaboration strategy”, said Neil. “We had a phased plan with goals, deadlines and benchmarks. Then the rug was pulled from under us”.
COVID-19 pandemic strikes
In March 2020, the global COVID-19 pandemic forced businesses around the world to implement large-scale working from home. “One of our big tasks was to ensure everyone was set up with an effective communication platform”, said Neil. LoopUp was already being used by some of Freeths’ lawyers. “We had a dozen accounts actively using the solution, who were all really positive about it”, said Neil. “But because of the UC plan we decided not to roll it out company-wide. Then COVID-19 struck and it made sense to get a few more LoopUp accounts set up”.
LoopUp goes the extra mile
As more and more lawyers began using LoopUp for their meetings, Neil started receiving requests for further LoopUp accounts. “Lawyers were experiencing LoopUp calls or hearing about the tool from their colleagues”, said Neil. “So, I put in a request with LoopUp for 50 more accounts and then another 50 and another. It was like LoopUp’s popularity had exploded”. Neil realised that LoopUp would have to be rolled out at a much larger scale than initially thought. “We ended up with over 600 accounts”, said Neil.
This is where the LoopUp team really came into their own in terms of speed of delivery and the way they went the extra mile. I was bombarding them with requests and they were turned around in the same day.
Neil Harris, Head of Infrastructure at Freeths
Quick, easy and painless implementation
The deployment of the product was quick and seamless. Neil provided the LoopUp team with names, email addresses and phone numbers of individual u
Cool In-Long just checking history of both company's then send it over
Know exactly what you mean Thordon, I saw the dreaded ISSUE word in te RNS title and my heart sank. But all good. not a problem with them giving hard working members their due though, bet they haven't stopped for month s and will be ran ragged for years they way its growing. But any little step back at the moment is enough to make people twitchy given the the little bit of uncertainty in the markets at the moment and China going off on one...nutters.
TPG bit of an unfortunate small step back but, looks like a good earner that one and cant see it putting much of a dent in it short-mid term, the accounts looked OK to me, good progress. Im still keeping an eye on that. Small drop in the SP but think everyone has taken a little drop over the last few days.
New company sound good, send me the name and Ill have a look at it too over the weekend. Got to give it to you youre research is solid. I look at the fundamentals and can generally get my head around the accounts but I don't see tax implications and between the lines as you do. I am a very practical person and very often see potential in companies in ways that are difficult to quantify with good results in the very main. Might be good to look at it from both angles, 2 heads etc. When you ready send us the name and I'll drop on it.
Av a gooden....
on another note the Loopup RNS statement could be seen as a negative if you read the title
hi In-long ; TP Group was not expecting hidden cost in purchase of there new company ; but once you drift through the raft of spread sheet of profit it equates to around 3.9 Million , it does really upset me that they use the revenue as a deffer of tax liability instead of investment.
Any way still invested ; but iv found another company by that could be worth 40 million valued at 9 million now with there investment , basically was looking at a 1 million pound company and risk is very high but upside could be worth 120 Million so do not like high risk which when followed the trail that led me to the company that had invested 30% into the 1 million company.
Very excited as the 9 million company has under 6 million in cash pays dividend and turns over just in cash profit of 1 million.
Need to spend a lot of time this weekend reading , will update
basically the investment is free as has no income and a negative on the books but the product needs approved which it done on a smaller product
They kept this down with a wide spread but it broke out and they let it go a bit for a few hours, reduced the spread slightly. Feels like orders being filled or holding it back to derisk someones entry point. Not sure but thats the feeling im getting..soon see.
Lot of sells in past two days but the share price not really moved compared to other trades , mm are sucking up the sales.
loopup do have a duty of care to report , so if trends continue then a report on Mays Figures will be announced in June.
Give us some of that good news you're keeping to yourselves...... :-0 :(