Updated Agreement with West Corporation

For Immediate Release 2nd June 2016 

Eckoh PLC

("Eckoh" or "the Company" or "the Group")

Updated Distributor Agreement with West Corporation

Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, today announces that it has entered into an updated three-year US distributor agreement with West Corporation ("West"). Over the first two years of the partnership, commencement of which was announced on 1 July 2014, West and Eckoh have successfully built a significant sales pipeline for Eckoh's secure payments solution targeted for US Fortune 500 organisations.

The new and updated distributor agreement will see West continue to focus on delivering additional enterprise deals over the next three years on a non-exclusive basis, enabling Eckoh to extend its presence and partnerships in the US mid-market where the Group has witnessed the majority of its direct sales success.

The partnership will be focused on promoting the tokenisation variant of CallGuard, which eliminates sensitive credit card data from the contact centre environment without the need for any changes to the client's existing IT infrastructure. It will eradicate the potential for card data theft by ensuring that employees are not exposed to card data, as well as completely removing the agents, call recordings, telephony, systems and processes from the audit scope of the Payment Card Industry Data Security Standards ("PCI DSS").

Nik Philpot, Chief Executive Officer of Eckoh, commented: 

"We are delighted to have updated our contract with West, which underlines the progress we have made successfully working together in the first two years of our partnership, building a very significant pipeline in the US market. This success is perfectly illustrated by a new and sizeable contract that we have also announced today, where we will be deploying from our Haloh product suite our tokenisation secure payments solution, which is an extremely compelling solution for large organisations with complex IT environments.

Today's announcement reinforces our market leading position in the US for delivering robust and proven secure payment solutions; as well as demonstrating our ability to accelerate the growth of our business through successful channel partner relationships."

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For more information, please contact:

Eckoh plc Tel: 01442 458 300

Nik Philpot, Chief Executive Officer

Adam Moloney, Group Finance Director

www.eckoh.com 

Buchanan

Sophie McNulty, Stephanie Watson Tel: 020 7466 5000

www.buchanan.uk.com

N+1 Singer (Nomad & Joint Broker)

Shaun Dobson, Lauren Kettle Tel: 020 7496 3000

www.n1singer.com

Berenberg (Joint Broker)

Ben Wright, Chris Bowman, Amritha Murali Tel: 020 3207 7800

www.berenberg.de/en

About Eckoh plc

Eckoh is a global provider of secure payment products and customer contact solutions, supporting an international client base from its offices in the UK, US and Australia.

Our Haloh Suite of secure payments products, which can be hosted in the Cloud or deployed on the client's site, removes sensitive personal and payment data from contact centres and IT environments. The products offer merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards ("PCI DSS") and wider data security regulations. Eckoh has been a PCI DSS Level One accredited Service Provider since 2010, processing over $1 billion in card payments annually. 

Eckoh's customer contact solutions enable enquiries and transactions to be performed on whatever device the customer chooses, allowing organisations to increase efficiency, lower operational costs and provide a true Omni-channel experience. We also assist organisations in transforming the way that they engage with their customers by providing support and transition services as they implement our innovative customer contact solutions.

Our large portfolio of clients come from a broad range of vertical markets and includes government departments, telecoms providers, retailers, utility providers and financial services organisations.

For more information go to www.eckoh.com