Trading Update

21 January 2014

NETCALL PLC

("Netcall", the "Company" or the "Group")

Trading Update

Netcall plc (AIM: NET), a leading customer engagement software provider, is pleased to give an update on trading for the six month period ended 31 December 2013.

The Company has continued to trade comfortably in line with management expectations throughout the first half of the year which has been characterised by strong sales momentum and double digit percentage growth in orders from new and existing customers.

The Group has a robust cash position, maintaining its debt free balance sheet. At 31 December 2013 the net cash balance had increased to £10.0m (30 June 2013: £9.2m).

Henrik Bang, CEO of Netcall commented:

"We have continued to see strong demand for our product suite with double digit new sales order growth from both existing and new customers driven by solid growth for the Group's Liberty Contact Centre platform and Business Process Management solutions ("BPM"). The sales momentum combined with our high levels of recurring revenue has increased revenue visibility and the Board remains confident about a positive outcome to the year."

Notice of Results

Netcall will be announcing interim results for the 6 month period ended 31 December 2013 on 25 February 2014.

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About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating intelligent contact handling, workforce optimisation, business process management and enterprise content management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 700 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds Banking Group, Cineworld, Interserve, Prudential, British Sugar, and Thames Water.

For further information, please consult the Netcall website: www.netcall.com.