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Property Claims Contract Win

7 Nov 2012 07:00

RNS Number : 4935Q
Quindell Portfolio PLC
07 November 2012
 

For immediate release

7 November 2012

 

Quindell Portfolio Plc

("Quindell" or the "Group")

 

Property Claims Contract Win

 

 

Quindell Portfolio Plc (AIM: QPP.L), the provider of sector leading expertise in software, consultancy and technology enabled outsourcing in its key markets, being Insurance, Telecommunications and their Related Sectors, is pleased to announce the signing of a new five year contract, with on-going maintenance and support, for its market leading claims and analytics software with one of the world's leading risk managers.

 

The signing of the contract follows a competitive tender against all of the credible players in the market for this size of implementation for a major insurance intermediary. The tender included extensive evaluation and proof of concept.

 

The contract will see Quindell provide its market leading Challenger ICE Claims solution, supported by the Challenger ICE Track data analytics and business intelligence platform. This will enable the risk manager to deal efficiently and effectively with all property insurance claims it receives in the UK, and has the potential to extend to other lines of business and geographies, most likely in Australia and North America.

 

Supporting the end-to-end claims management process, Challenger ICE Claims and ICE Track enables automation of current manual processes to improve accuracy in claims handling, faster settlement and more effective customer service together with management information and real-time analytics to assist in managing the client's business.

 

Challenger ICE was recently recognised among the leading European providers of Insurance Claims Systems in Celent Claims Systems Vendors: European General Insurance 2012.

 

Rob Terry, Chairman and Group Chief Executive of Quindell, said:

"This new contract illustrates that Challenger ICE is one of the most advanced, flexible and effective claims management solutions in the market place. Quindell has a significant pipeline of opportunities and is confident of further announcements in the coming weeks as we continue to prove the business value of our solutions enabling our clients to transform their business and achieve their business goals.

 

Most significantly, our recent announcements have been focused on the motor claims market place due to the significant regulatory change occurring in the industry and the substantial opportunity that is presented to us. As we move into 2013, we are confident of announcing further deals which demonstrate our ability in property claims, both from a technology and an outsourcing perspective, where we believe we can bring as unique and compelling propositions as we have delivered for motor claims, further disrupting current market dynamics to drive down the cost of claims."

 

For further information:

 

Quindell Portfolio PlcRob Terry, Chairman & Group Chief Executive

 

Laurence Moorse, Group Finance Director

Tel: 01329 830 501

terryr@quindell.com

Tel: 01329 830 543

moorsel@quindell.com

Cenkos Securities plcNominated Adviser and BrokerStephen Keys / Adrian Hargrave (Corporate Finance)

Alex Aylen / Andy Roberts (Sales)

 

Tel: 020 7397 8900

 

Media EnquiriesRedleaf Polhill Limited

Rebecca Sanders-Hewett

Jenny Bahr 

 

Tel: 020 7566 6720

quindell@redleafpolhill.com

 

 

Notes to Editors:

 

About Quindell Portfolio Plc

Quindell Portfolio Plc is a provider of sector leading expertise in Software, Consulting and Technology Enabled Outsourcing in its key markets being Insurance, Telecommunications and their Related Sectors.

 

Quindell joined the market through Mission Capital Plc, now renamed Quindell Portfolio Plc. The Company was readmitted to the market on 17 May 2011 following the acquisition of Quindell Limited prior to the immediate acquisition of Quindell's technology and outsourcing partners. In December 2011, Mobile Doctors Group Plc was acquired increasing 2012 run-rate revenue to over £50 million. On the 1 April 2012, Ai Claims Solutions Plc became a subsidiary of Quindell, increasing run rate revenue to over £150 million.

 

Our Industry Sectors

In today's digital world the line between traditional industry sectors continues to blur, however the focus on tight service management is common to them all. We believe that excellent customer service, tight cost control and integrated supply chain management is not the prerogative of any single industry sector and with our solutions in multiple industry sectors savings of over 20% against industry norms are being delivered to the bottom line.

 

Our Solutions

The pressures on an organisation can come simultaneously from multiple directions including the need to add customers, increase wallet share, reduce costs and improve customer satisfaction. At Quindell we have the People, the Processes and the Supply Chains, underpinned by our sophisticated Champion and Challenger Business Process Management Technology Platform and Industry Solutions to help our customers tackle these efficiently and effectively.

 

With a clear understanding that having the best products and services on offer is not always enough and that getting your customers to use or adopt them is key, effective conversion lies at the core of our unique Champion and Challenger tools and techniques. Using these solutions Quindell has helped its customers achieve sales and service conversion rates ranging from 75% to 90%, way above industry norms. But life does not stand still, and complacency can kill any business, so the embedded Champion and Challenger continual improvement focus of our Learning Solutions is at the heart of all we offer. Using our industry insight and expertise, Quindell takes the holistic view of our client's challenges.

 

For example, when considering the Insurance industry today where 50% of the cost of an auto claim is associated with Personal Injury, including legal services, medical reporting and rehabilitation, it is clear that an organisation will not be able to achieve the levels of savings and customer satisfaction desired without addressing the injury to the driver as well as the repair of the vehicle. This is why at Quindell we have designed our insurance solutions and supply chains to address the full end-to-end cycle, with the ability and expertise to treat an injured party as well as repairing their vehicle. This makes Quindell a truly unique and ethically based proposition for the insurance industry today.

 

Our Customers

Quindell Portfolio's companies have worked with over 2000 brands from Small to Medium Enterprises and Blue-chip organisations around the globe. Today we count a number of the world's top Insurance and Telecommunications blue chip companies within our client base, as well as hundreds of customer centric organisations working in both the distribution and supply of their services.

 

Our award winning Business Transformational, Software, Consulting and Outsourcing Solutions are recognised as delivering significant savings and additional sales to our customers every year.

 

For further information, please visit www.quindell.com 

 

This information is provided by RNS
The company news service from the London Stock Exchange
 
END
 
 
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