Netcall Regulatory News (NET)

18th November 2010

NETCALL PLC

("Netcall" or the "Company")

Result of AGM

Netcall plc (AIM: NET), a leading provider of customer engagement software, is pleased to announce that all resolutions proposed to shareholders at the Company's AGM held today were duly passed.

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About Netcall

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 600 organisations in both the private and public sectors. These include 80% of the major UK multiplex cinemas, over 60% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including First Direct, McAfee, Interflora, Lloyds TSB, Oracle, Orange, Prudential, RBS and Standard Life.