4 Mar 2016 07:00
4 March 2016
Actual Experience plc(the "Company" or "Actual Experience")
Five Year Framework Agreement with Vodafone
Actual Experience plc (AIM: ACT), the analytics as a service company, is pleased to announce that it has signed a 5-year framework agreement with Vodafone, pursuant to which the Company's digital experience quality analysis will be integrated into Vodafone's long-term quality improvement processes and key performance indicators.
The Company's analytics have the potential to be used across Vodafone's enterprise and consumer markets, products and services. Given its global reach and vast number of end users, the Board of Actual Experience therefore believes that Vodafone has the potential to become a significant channel partner.
Actual Experience's ability to analyse an organisation's digital experience quality will ensure that digital products and services are delivered to Vodafone's customers and staff exactly as the business intends, ensuring transparency to leaders across both managed services and the business.
Dave Page, CEO of Actual Experience plc, said:
"Our recent focus has been on building our channel partner relationships and I'm delighted to be able to announce our latest significant agreement. By taking a customer-led perspective on the quality of their digital experience we can help Vodafone focus their resources on achieving consistent digital quality."
Enquiries:
Actual Experience plc Dave Page, Chief Executive Officer Steve Bennetts, Chief Financial Officer
| via Alma PR |
N+1 Singer Advisory LLP Shaun Dobson, Lauren Kettle
| Tel: +44 (0)207 496 3000 |
Alma PR Josh Royston, Caroline Forde | Tel: +44 (0)208 004 4218 |
About Actual Experience
Our data analytics are the missing link between digital experience quality and improvements in the digital business. We use the actual experience of the end user as the lens that enables our customers to focus their resources on achieving consistent quality and improving business performance.
Our unique approach creates 'digital users' that test digital supply chains continuously and automatically from where data is consumed to the point of origin. We can objectively measure the actual experience of any user and pinpoint the root causes that prevent a consistent and positive experience.
Actual Experience is a listed-company on the London Stock Exchange (ACT). Our development headquarters are in Bath, UK, and we have offices in London, New York and Seattle. Actual Experience's unique digital analytics as a service is founded on ten years of cutting-edge research at Queen Mary University of London.
www.actual-experience.com