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Last checked at 
7 Sep 2022 07:00
7 September 2022
accesso ® Technology Group plc
("accesso" or the "Group")
Long-Term Extension with Village Roadshow
accesso secures 5-year contract extension with Australia's Largest Theme Park Operator, with the option of a further two years
Contract sees accesso provide virtual queuing, ticketing, guest experience and distribution solutions
accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider for attractions and venues worldwide, has announced an extension to its agreement with Village Roadshow Theme Parks (VRTP), through which VRTP will continue use of accesso ticketing, virtual queuing, guest experience management and distribution technologies at five of its properties - Warner Bros. Movie World, Wet'n'Wild Gold Coast, Sea World (Australia), Australian Outback Spectacular and Paradise Country - through 2027, with the option to extend further through 2029.
Since 2018, VRTP has leveraged the end-to-end suite of the Group's technologies tailored to the attractions industry to deliver a reimagined, contactless experience for its guests, both on- and off-site. Headquartered on the Gold Coast, VRTP is Australia's largest theme park operator, welcoming millions of guests annually to enjoy some of the most thrilling entertainment, rides and slides available anywhere in the world - from hyper-coasters to animal encounters and dinner show productions.
VRTP's holistic integration of the Group's technology encompasses four unique solutions:
· | The fully hosted accesso PassportÒ ticketing solution, VRTP is empowered to deliver an intuitive and streamlined eCommerce experience to its guests on any device. Onsite, the accesso Passport ticketing suite provides VRTP a simplified front gate point of sale - focused on driving improved sales results - as well as robust access control options. |
· | accesso's patented LoQueueÒ suite of virtual queuing solutions allows VRTP to free its guests from physical queues, empowering them to explore all its attractions have to offer. |
· | accesso's guest experience management platform serves to bridge the physical and digital aspects of a guest's journey, giving operators insight to every step of a guest's experience - pre-, during and post-visit. VRTP leverages the accesso guest experience management platform to power its all-in-one mobile app, which acts as a virtual assistant for guests and generates immersive, in-park experiences. |
· | The accesso ticketing distribution platform provides operators like VRTP access to an expansive network of global ticket distribution channels, reaching more than 1 billion consumers worldwide. The solution allows ticket sales to be made in real time, eliminating the need for ticket allocations. |
Bikash Randhawa, VRTP COO, commented:
"Since partnering with Accesso, we have worked closely with their team to successfully implement their technology to our properties and enhance our customer experience. We look forward to continuing working with them and seeing what our teams will accomplish together over the years to come."
Steve Brown, CEO of accesso, commented:
"Through our long-standing partnership with Village Roadshow Theme Parks, our integrated range of technology solutions works seamlessly together to improve the guest experience while driving improved operational and financial results. We are thrilled to have extended this partnership and look forward to working hand-in-hand with Village Roadshow Theme Parks to continue meeting and exceeding their guests' expectations for years to come."
For further information, please contact:
accesso Technology Group plc +44 (0)118 934 7400
Steve Brown, Chief Executive Officer
Fern MacDonald, Chief Financial Officer
Numis Securities Limited +44 (0)20 7260 1000
Simon Willis, Hugo Rubinstein
FTI Consulting +44 (0) 203 727 1000
Matt Dixon, Adam Davidson, Tom Blundell, Jamille Smith
About accesso Technology Group
At accesso, we believe technology has the power to redefine the guest experience. Our patented and award-winning solutions drive increased revenue for attraction operators while improving the guest experience. Currently serving over 1,000 clients in more than 30 countries around the globe, accesso's solutions help our clients streamline operations, generate increased revenues, improve guest satisfaction and harness the power of data to educate business and marketing decisions.
accesso stands as the leading technology provider of choice for tomorrow's attractions, venues and institutions. We invest heavily in research and development because our industries demand it, our clients benefit from it and it makes a positive impact on the guest experience. Our innovative technology solutions allow venues to increase the volume and range of on-site spending and to drive increased transaction-based revenue through cutting edge ticketing, point-of-sale, virtual queuing, distribution and experience management software.
Furthermore, COVID-19 has highlighted the benefits our technology is able to bring to venues from facilitating social distancing using our robust and sophisticated virtual queuing solutions; reservation systems delivered through our agile eCommerce platform to enable capacity management, taking queues away from front gates; and attraction eateries utilising our contactless food and beverage offerings.
Many of our team members come from backgrounds working within the attractions and cultural industry. In this way, we are experienced operators who run a technology company serving attractions operators, versus a technology company that happens to serve the market. Our staff understand the day-to-day operations of managing complex venues and the challenges this creates, and together we strive to provide our clients and their guests with technology that empowers them to do more and enjoy more. From our agile development team to our dedicated client service specialists, every team member knows that their passion, integrity, commitment, teamwork and innovation are what drive our success.
accesso is a public company, listed on AIM: a market operated by the London Stock Exchange. For more information visit www.accesso.com. Follow accesso on Twitter, LinkedIn and Facebook.
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