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Final Results

10 Feb 2012 14:00

RNS Number : 1686X
Barclays Bank PLC
10 February 2012
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Barclays Bank PLC

Preliminary Results Announcement

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31 December 2011

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Table of Contents

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Results Announcement

Page

Basis of Preparation

1

Consolidated Β Income Statement

2

Consolidated Β Statement of Comprehensive Income

3

Consolidated Balance Sheet

4

Consolidated Statement of Changes in Equity

5

Consolidated Cash Flow Statement

6

Financial Statement Notes

7

Appendix

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Barclays PLC Results Announcement

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BARCLAYS BANK PLC, 1 CHURCHILL PLACE, LONDON, E14 5HP, UNITED KINGDOM. TELEPHONE: +44 (0) 20 7116 1000. COMPANY NO. 1026167

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The term 'Barclays PLC Group' or the 'Group' means Barclays PLC together with its subsidiaries and the term 'Barclays Bank PLC Group' means Barclays Bank PLC together with its subsidiaries.

Unless otherwise stated, the income statement analyses compare the 12 months to 31 December 2011 to the corresponding 12 months of 2010 and balance sheet comparisons relate to the corresponding position at 31 December 2010.

Relevant terms that are used in this document but are not defined under applicable regulatory guidance or International Financial Reporting Standards (IFRS) are explained in the Results glossary that can be accessed at www.barclays.com/investorrelations.

The Listing Rules of the UK Listing Authority (LR 9.7A.1) require that preliminary statements of annual results must be agreed with the listed company's auditors prior to publication, even though an audit opinion has not yet been issued. In addition, the Listing Rules require such statements to give details of the nature of any likely modification that may be contained in the auditors' report to be included with the annual report and accounts. Barclays Bank PLC confirms that it has agreed this preliminary statement of annual results with PricewaterhouseCoopers LLP and that the Board of Directors has not been made aware of any likely modification to the auditors' report required to be included with the annual report and accounts for the year ended 31Β December 2011.

The information in this announcement, which was approved by the Board of Directors on 9 February 2012, does not comprise statutory accounts within the meaning of Section 434 of the Companies Act 2006. Statutory accounts for the year ended 31 December 2010, which included certain information required for the Joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC to the US Securities and Exchange Commission (SEC) and which contained an unqualified audit report under Section 495 of the Companies Act 2006 and which did not make any statements under Section 498 of the Companies Act 2006, have been delivered to the Registrar of Companies in accordance with Section 441 of the Companies Act 2006.

These results will be furnished as a Form 6-K to the SEC as soon as practicable following their publication. Statutory accounts for the year ended 31 December 2011, which also include certain information required for the Joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC to the SEC, can be obtained from Corporate Communications, Barclays Bank PLC, 745 Seventh Avenue, New York, NY 10019, United States of America or from the Director, Investor Relations at Barclays registered office address shown on the previous page, once they have been published in March. Once filed with the SEC, copies of the Form 20-F will also be available from the Barclays Investor Relations website www.barclays.com/investorrelations and from the SEC's website (www.sec.gov).

Β 

Intentionally left blank

Basis of Preparation

Barclays Bank PLC is a wholly owned subsidiary of Barclays PLC, which is the Group's ultimate parent company. The consolidated financial statements of Barclays Bank PLC and Barclays PLC are materially the same, with the key differences being that, in accordance with IFRS:

Β·; Preference shares issued by Barclays Bank PLC are included within share capital and share premium in Barclays Bank PLC but represent non-controlling interests in Barclays PLC.

Β·; Certain issuances of reserve capital instruments and capital notes by Barclays Bank PLC are included within other shareholders' equity in Barclays Bank PLC, but represent non-controlling interests in Barclays PLC.

Β·; Barclays PLC shares held for the purposes of employee share schemes and for trading are recognised as available for sale investments and trading portfolio assets respectively within Barclays Bank PLC. This includes Barclays PLC shares sold by the Group, where Barclays Bank PLC retains the risks and rewards of ownership. Barclays PLC deducts any treasury shares held from shareholders equity.

More extensive disclosures are contained in the Barclays PLC Results Announcement for the year ended 31 December 2011, attached, including risk exposures and business performance, which are materially the same as those for Barclays Bank PLC.

Accounting Policies

The Group has continued to apply the accounting policies used for the 2010 Annual Report.

A number of amendments to IFRS have been issued that are required to be applied from 1 January 2011. These amendments have not resulted in any changes to the Group's accounting policies.

Going Concern

The Group's business activities and financial position, the factors likely to affect its future development and performance, and its objectives and policies in managing the financial risks to which it is exposed and its capital are discussed in the Results by Business, Performance Management, Risk Management and Capital sections of the Barclays PLC Results Announcement.

The Directors confirm that they are satisfied that the Group has adequate resources to continue in business for the foreseeable future. For this reason, they continue to adopt the 'going concern' basis for preparing accounts.

Condensed Consolidated Financial Statements

Condensed Consolidated Income Statement

Β Β 

Β Year Ended

Β Year Ended

Continuing Operations

31.12.11

31.12.10

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Β£m

Β£m

Net interest income

12,196Β 

12,518Β 

Net fee and commission income

8,622Β 

8,871Β 

Net trading income

7,738Β 

8,080Β 

Net investment income

2,322Β 

1,490Β 

Net premiums from insurance contracts

1,076Β 

1,137Β 

Other income

1,169Β 

118Β 

Total income

33,123Β 

32,214Β 

Net claims and benefits incurred on insurance contracts

(741)

(764)

Total income net of insurance claims

32,382Β 

31,450Β 

Credit impairment charges and other provisions

(3,802)

(5,672)

Impairment of investment in BlackRock, Inc.

(1,800)

-Β 

Net operating income

26,780Β 

25,778Β 

Staff costs

(11,407)

(11,916)

Administration and general expenses

(6,351)

(6,581)

Depreciation of property, plant and equipment

(673)

(790)

Amortisation of intangible assets

(419)

(437)

Operating expenses excluding provision for PPI redress, goodwill impairment and bank levy

(18,850)

(19,724)

Provision for PPI redress

(1,000)

-Β 

Goodwill impairment

(597)

(243)

Bank Levy

(325)

-Β 

Operating expenses

(20,772)

(19,967)

Share of post-tax results of associates and joint ventures

60Β 

58Β 

(Loss)/Profit on disposal of subsidiaries, associates and joint ventures

(94)

81Β 

Gains on acquisitions

-Β 

129Β 

Profit before tax

5,974Β 

6,079Β 

Tax

(1,928)

(1,516)

Profit after tax

4,046Β 

4,563Β 

Attributable to:

Equity holders of the parent

3,616Β 

4,172Β 

Non-controlling interest

430Β 

391Β 

Profit after tax

4,046Β 

4,563Β 

Β For notes specific to Barclays Bank PLC see page 7 and for those that also relate to Barclays PLC see pages 67 to 80 in the Barclays PLC Results Announcement.

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Condensed Consolidated Financial Statements

Condensed Consolidated Statement of Comprehensive Income

Year Ended

Β Year Ended

31.12.11

31.12.10

Β£m

Β£m

Profit after tax

4,046Β 

4,563Β 

Other Comprehensive Income

Continuing operations

Currency translation differences

(1,607)

1,177Β 

Available for sale financial assets

1,212Β 

(1,255)

Cash flow hedges

1,263Β 

(44)

Other

(74)

59Β 

Other comprehensive income for the year, net of tax, from continuing operations

794Β 

(63)

Total comprehensive income for the year

4,840Β 

4,500Β 

Attributable to:

Equity holders of the parent

5,041Β 

3,609Β 

Non-controlling interests

(201)

891Β 

Total comprehensive income for the year

4,840Β 

4,500Β 

Condensed Consolidated Financial Statements

Condensed Consolidated Balance Sheet

Β Β 

As at

As at

Assets

31.12.11

31.12.10

Β Β 

Β 

Β£m

Β£m

Cash and balances at central banks

106,894Β 

97,630Β 

Items in the course of collection from other banks

1,812Β 

1,384Β 

Trading portfolio assets

152,183Β 

168,930Β 

Financial assets designated at fair value

36,949Β 

41,485Β 

Derivative financial instruments

538,964Β 

420,319Β 

Loans and advances to banks

46,792Β 

37,799Β 

Loans and advances to customers

431,934Β 

427,942Β 

Reverse repurchase agreements and other similar secured lending

153,665Β 

205,772Β 

Available for sale financial investments

69,023Β 

65,440Β 

Current and deferred tax assets

3,384Β 

2,713Β 

Prepayments, accrued income and other assets

4,560Β 

5,269Β 

Investments in associates and joint ventures

427Β 

518Β 

Goodwill and intangible assets

7,846Β 

8,697Β 

Property, plant and equipment

7,166Β 

6,140Β 

Retirement benefit assets

1,803Β 

-Β 

Total assets

1,563,402Β 

1,490,038Β 

Liabilities

Deposits from banks

91,116Β 

77,975Β 

Items in the course of collection due to other banks

969Β 

1,321Β 

Customer accounts

366,045Β 

345,802Β 

Repurchase agreements and other similar secured borrowing

207,292Β 

225,534Β 

Trading portfolio liabilities

45,887Β 

72,693Β 

Financial liabilities designated at fair value

87,997Β 

97,729Β 

Derivative financial instruments

527,798Β 

405,516Β 

Debt securities in issue

129,736Β 

156,623Β 

Accruals, deferred income and other liabilities

12,580Β 

13,233Β 

Current and deferred tax liabilities

2,092Β 

1,160Β 

Subordinated liabilities

24,870Β 

28,499Β 

Provisions

1,529Β 

947Β 

Retirement benefit liabilities

321Β 

365Β 

Total liabilities

1,498,232Β 

1,427,397Β 

Shareholders' Equity

Shareholders' equity excluding non-controlling interests

62,078Β 

59,174Β 

Non-controlling interests

3,092Β 

3,467Β 

Total shareholders' equity

65,170Β 

62,641Β 

Total liabilities and shareholders' equity

1,563,402Β 

1,490,038Β 

Β For notes specific to Barclays Bank PLC see page 7 and for those that also relate to Barclays PLC see pages 67 to 80 in the Barclays PLC Results Announcement.

Condensed Consolidated Financial Statements

Condensed Consolidated Statement of Changes in Equity

Β Β 

Β Β 

Called up Share Capital and Share Premium1Β 

Other Reserves

Retained Earnings

Total

Non-controlling Interests1Β 

Total

Equity

Year Ended 31.12.11

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Balance at 1 January 2011

14,494

3,230

41,450Β 

59,174Β 

3,467

62,641Β 

Profit after tax

-

-

3,616Β 

3,616Β 

430

4,046Β 

Other comprehensive income net of tax:

Currency translation movements

-

(1,009)

-Β 

(1,009)

(598)

(1,607)

Available for sale investments

-

1,218

-Β 

1,218Β 

(6)

1,212Β 

Cash flow hedges

-

1,290

-Β 

1,290Β 

(27)

1,263Β 

Other

-

18

(92)

(74)

-

(74)

Total comprehensive income for the year

-

1,517

3,524Β 

5,041Β 

(201)

4,840Β 

Equity settled share schemes

-

-

838Β 

838Β 

-

838Β 

Vesting of Barclays PLC shares under share-based payment schemes

-

-

(499)

(499)

-

(499)

Dividends paid1

-

-

(643)

(643)

(188)

(831)

Dividends on preference shares and other shareholders equity

-

-

(539)

(539)

-

(539)

Redemption of Reserve Capital Instruments

-

(1,415)-Β 

-Β 

(1,415)

-

(1,415)

Other reserve movements

-

(24)

145Β 

121Β 

14

135Β 

Balance at 31 December 2011

14,494

3,308

44,276Β 

62,078Β 

3,092

65,170Β 

Year Ended 31.12.10

Balance at 1 January 2010

14,494

4,342Β 

37,089Β 

55,925Β 

2,774

58,699Β 

Profit after tax

-

-

4,172Β 

4,172Β 

391

4,563Β 

Other comprehensive income net of tax:

Currency translation movements

-

742

-Β 

742Β 

435

1,177Β 

Available for sale investments

-

(1,264)

-Β 

(1,264)

9

(1,255)

Cash flow hedges

-

(100)

-Β 

(100)

56

(44)

Other

-

45

14Β 

59Β 

-

59Β 

Total comprehensive income for the year

-

(577)

4,186Β 

3,609Β 

891

4,500Β 

Equity settled share schemes

-

-

830Β 

830Β 

-

830Β 

Vesting of Barclays PLC shares under share-based payment schemes

-

-

(718)

(718)

-

(718)

Dividends paid

-

-

(235)

(235)

(158)

(393)

Dividends on preference shares and other shareholders' equity

-

-

(645)

(645)

-

(645)

Capital injection from Barclays PLC

-

-

1,214Β 

1,214Β 

-

1,214Β 

Redemption of Reserve Capital Instruments

-

(487)

-Β 

(487)

-

(487)

Other reserve movements

-

(48)

(271)

(319)

(40)

(359)

Balance at 31 December 2010

14,494

3,230

41,450Β 

59,174Β 

3,467

62,641Β 

1 Details of share capital, dividends on ordinary shares and non-controlling interests are shown on page 7.

Condensed Consolidated Financial Statements

Condensed Consolidated Cash Flow Statement

Year Ended

Year Ended

Continuing Operations

31.12.11

31.12.10

Β£m

Β£m

Profit before tax

5,974Β 

6,079Β 

Adjustment for non-cash items

7,280Β 

(11)

Changes in operating assets and liabilities

17,300Β 

13,084Β 

Corporate income tax paid

(1,686)

(1,430)

Net cash from operating activities

28,868Β 

17,722Β 

Net cash from investing activities

(1,912)

(5,627)

Net cash from financing activities

(5,750)

1,123Β 

Effect of exchange rates on cash and cash equivalents

(2,933)

3,842Β 

Net increase in cash and cash equivalents

18,273Β 

17,060Β 

Cash and cash equivalents at beginning of the period

131,400Β 

114,340Β 

Cash and cash equivalents at end of the period

149,673Β 

131,400Β 

Notes

1. Non-controlling Interests

Profit Attributable to Non-controlling Interest

Equity Attributable to Non-controlling Interest

Year Ended

Year Ended

Year Ended

Year Ended

31.12.11

31.12.10

31.12.11

31.12.10

Β£m

Β£m

Β£m

Β£m

Absa Group Limited

401Β 

362Β 

2,861Β 

3,208Β 

Other non-controlling interests

29Β 

29Β 

231Β 

259Β 

Total

430Β 

391Β 

3,092Β 

3,467Β 

Β 

The decrease in Absa Group Limited equity attributable to non-controlling interest to Β£2,861m (2010: Β£3,208m) is principally due to Β£583m depreciation of African currencies against Sterling and Β£162m of dividends paid, offset by retained profits of Β£401m.

Β 

2. Dividends on Ordinary Shares

Β 

Year Ended 31.12.11

Β Year Ended 31.12.10

Dividends paid during the year

Β£m

Β£m

Final dividend paid during year

Β 288Β 

Β -Β 

Interim dividends paid during year

Β 355Β 

Β 235Β 

Total

Β 643Β 

Β 235Β 

Ordinary dividends were paid to enable Barclays PLC to fund its dividend to shareholders.

Β 

3. Share Capital

Ordinary Shares

At 31 December 2011 the issued ordinary share capital of Barclays Bank PLC, comprised 2,342 million ordinary shares of Β£1 each (2010: 2,342 million).

Preference Shares

At 31 December 2011 the issued preference share capital of Barclays Bank PLC comprised; 1,000 Sterling Preference Shares of Β£1 each (2010: 1,000); 240,000 Euro Preference Shares of €100 each (2010: 240,000); 75,000 Sterling Preference Shares of Β£100 each (2010: 75,000); 100,000 US Dollar Preference Shares of US$ 100 each (2010: 100,000); and 237 million US Dollar Preference Shares of US$0.25 each (2010: 237 million).

Appendix: Barclays PLC Results Announcement

Intentionally left blank

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Barclays PLC

Results Announcement

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31 December 2011

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Table of Contents

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Preliminary Results Announcement

Page

Citizenship - Performance Highlights

1

Financials - Performance Highlights

2

Chief Executive's Review

4

Group Finance Director's Review

6

Condensed Consolidated Financial Statements

8

Results by Business

- Retail and Business Banking

- UK

12

- Europe

14

- Africa

16

- Barclaycard

18

- Corporate and Investment Banking

- Barclays Capital

20

- Barclays Corporate

22

- Wealth and Investment Management

- Barclays Wealth

24

- Investment Management

26

- Head Office Functions and Other Operations

27

Results by Quarter

28

Performance Management

- Remuneration

31

- Returns and Equity by Business

34

- Margins and Balances

35

Risk Management

37

- Funding Risk - Capital

38

- Funding Risk - Liquidity

41

- Credit Risk

46

- Market Risk

66

Financial Statement Notes

67

Shareholder Information

81

Index

82

BARCLAYS PLC, 1 CHURCHILL PLACE, LONDON, E14 5HP, UNITED KINGDOM. TELEPHONE: +44 (0) 20 7116 1000. COMPANY NO. 48839

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Β 

The term Barclays or Group refers to Barclays PLC together with its subsidiaries. Unless otherwise stated, the income statement analyses compare the 12 months to 31 December 2011 to the corresponding 12 months of 2010 and balance sheet comparatives relate to 31 December 2010. The abbreviations 'Β£m' and 'Β£bn' represent millions and thousands of millions of pounds sterling respectively; the abbreviations '$m' and '$bn' represent millions and thousands of millions of US dollars respectively.

Adjusted profit before tax and adjusted performance measures have been presented to provide a more consistent basis for comparing business performance between periods. These measures exclude: the impact of own credit; gains on debt buy-backs; loss on disposal of a portion of the Group's strategic investment in BlackRock, Inc.; the impairment of the investment in BlackRock, Inc.; the provision for Payment Protection Insurance (PPI) redress; goodwill impairments; and gains and losses on acquisitions and disposals of subsidiaries, associates and joint ventures.

Relevant terms that are used in this document but are not defined under applicable regulatory guidance or International Financial Reporting Standards (IFRS) are explained in the Results glossary that can be accessed at www.barclays.com/investorrelations.

In accordance with Barclays policy to provide meaningful disclosures that help investors and other stakeholders understand the financial position, performance and changes in the financial position of the Group, and having regard to the BBA Disclosure Code, the information provided in this report goes beyond minimum requirements. Barclays continues to develop its financial reporting considering best practice and welcomes feedback from investors, regulators and other stakeholders on the disclosures that they would find most useful.

The Listing Rules of the UK Listing Authority (LR 9.7A.1) require that preliminary statements of annual results must be agreed with the listed company's auditors prior to publication, even though an audit opinion has not yet been issued. In addition, the Listing Rules require such statements to give details of the nature of any likely modification that may be contained in the auditors' report to be included with the annual report and accounts. Barclays PLC confirms that it has agreed this preliminary statement of annual results with PricewaterhouseCoopers LLP and that the Board of Directors has not been made aware of any likely modification to the auditors' report required to be included with the annual report and accounts for the year ended 31 December 2011.

The information in this announcement, which was approved by the Board of Directors on 9 February 2012, does not comprise statutory accounts within the meaning of Section 434 of the Companies Act 2006. Statutory accounts for the year ended 31 December 2010, which included certain information required for the Joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC to the US Securities and Exchange Commission (SEC) and which contained an unqualified audit report under Section 495 of the Companies Act 2006 and which did not make any statements under Section 498 of the Companies Act 2006, have been delivered to the Registrar of Companies in accordance with Section 441 of the Companies Act 2006. The 2011 Annual Review and Summary Financial Statements will be posted or made available to shareholders together with the Group's full Annual Report and Accounts for 2011 for those shareholders who request it.

These results will be furnished as a Form 6-K to the SEC as soon as practicable following their publication. Statutory accounts for the year ended 31 December 2011, which also include certain information required for the Joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC to the SEC, can be obtained from Corporate Communications, Barclays Bank PLC, 745 Seventh Avenue, New York, NY 10019, United States of America or from the Director, Investor Relations at Barclays registered office address shown on the previous page, once they have been published in March. Once filed with the SEC, copies of the Form 20-F will also be available from the Barclays Investor Relations website www.barclays.com/investorrelations and from the SEC's website (www.sec.gov).

Forward-looking statements

This document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and Section 27A of the US Securities Act of 1933, as amended, with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition and performance. Barclays cautions readers that no forward-looking statement is a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking statements. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements sometimes use words such as "may", "will", "seek", "continue", "aim", "anticipate", "target", "expect", "estimate", "intend", "plan", "goal", "believe" or other words of similar meaning. Examples of forward-looking statements include, among others, statements regarding the Group's future financial position, income growth, assets, impairment charges, business strategy, capital ratios, leverage, payment of dividends, projected levels of growth in the banking and financial markets, projected costs, estimates of capital expenditures and plans and objectives for future operations and other statements that are not historical fact. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances, including, but not limited to, UK domestic, Eurozone and global economic and business conditions, the effects of continued volatility in credit markets, market related risks such as changes in interest rates and exchange rates, effects of changes in valuation of credit market exposures, changes in valuation of issued notes, the policies and actions of governmental and regulatory authorities (including requirements regarding capital and Group structures and the potential for one or more countries exiting the Euro), changes in legislation, the further development of standards and interpretations under IFRS applicable to past, current and future periods, evolving practices with regard to the interpretation and application of standards under IFRS, the outcome of current and future litigation, the success of future acquisitions and other strategic transactions and the impact of competition - a number of such factors being beyond the Group's control. As a result, the Group's actual future results may differ materially from the plans, goals, and expectations set forth in the Group's forward-looking statements.

Β 

Any forward-looking statements made herein are as at the date they are made. Except as required by the UK Financial Services Authority (FSA), the London Stock Exchange plc (LSE) or applicable law, Barclays expressly disclaims any obligation or undertaking to release publicly updates or revisions to forward-looking statements to reflect any change in Barclays expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any additional disclosures that Barclays has made or may make in documents it has filed or may file with the LSE and/or the SEC.

Citizenship - Performance Highlights

We have a clear sense of our business purpose - to help individuals, businesses and economies progress and grow. We use the term "Citizenship", one of our four execution priorities, to capture that purpose and we monitor how well we are executing against this priority in three particular areas:

- Contributing to growth in the real economy - We support economic growth and job creation by operating a strong, profitable business that is focused on helping individuals, businesses, institutions and governments pursue their goals.

- The way we do business - Our clients' interests are at the heart of what we do at all times. We reinforce our business integrity every day by striving to improve the service that we provide; making responsible decisions in how we manage the business; and actively managing the social and environmental impacts of what we do.

- Supporting our communities - We play a broader role in the communities in which we live and work beyond what we deliver through our core business activities; we do this through community investment programmes and the direct efforts of our employees.

Contributing to growth in the real economy

- Delivered Β£43.6bn of gross new lending to UK businesses, including Β£14.7bn to SMEs, exceeding Project Merlin targets

- Increased lending to private non-financial companies in the UK by over 3%, compared to an industry-wide reduction in net lending of 5%

- Supported the formation of 108,000 new businesses and the return to health of 1,900 existing businesses

- Provided business advice and support to over 14,000 attendees through over 800 seminars in UK communities

- Agreed to invest up to Β£500m in the Β£2.5bn Business Growth Fund established by five UK banks to help small and medium sized businesses obtain the capital to grow

- Launched a Β£500m debt fund for financing UK infrastructure and Β£100m renewable energy fund for UK farmersΒ 

- Provided over Β£230bn in credit facilities to businesses globally

- Raised over $1trillion of funding for institutions including $388bn for governments and public sector entities

- Supported almost 1 million home owners, including over 10,000 first time buyers, and issued over 5 million new credit payment cards and 2.7 million contactless debit cards

- Employed 141,100 people globally

The way we do business

- Reduced banking complaints (which excludes PPI) by 30% in the UK compared with 2010

- Improved customer satisfaction ranking in UK RBB to 4th, up from 11th in 2007

- Paid dividends to shareholders of Β£660m, up 24% compared with 2010; paid total tax globally (directly and indirectly) of Β£6.4bn, including Β£2.9bn in the UK

Supporting our communities

- Invested Β£63m in global community activities, an increase of 15% compared with 2010

- Supported over 2 million people, primarily building their enterprise, employment and money management skills, including helping over 3,500 of them to find employment through a range of programmes

- Supported 73,000 colleagues in providing their time, skills and money to help disadvantaged people in our communities during 2011, up 20% on 2010

- Committed to offering 1,000 apprenticeships across our UK branches and contact centres

- Committed Β£50m to Big Society Capital, the UK Government's vehicle to help grow the social finance sector

- Committed to providing free banking services, business skills training, work experience and start-up grants to Free Schools and Academies in the UK

-

Financials - Performance Highlights

Β "I am proud of what our people at Barclays achieved in 2011. Against the backdrop of challenging economic and market conditions, we maintained our focus on clients and customers while supporting the real economy, as well as the needs of our shareholders, colleagues and the communities in which we operate. As a result, we have delivered a strong set of results, both financially and in terms of our execution priorities.

Barclays universal banking model continues to be a competitive strength. Revenues remained resilient overall, reflecting the strength of our customer franchise and the balanced mix of our business. We have intensified our cost discipline while selectively investing in growth areas that support our execution priorities. We are not satisfied with the return on equity we delivered in 2011 and are committed to delivering steady improvement moving forwards. Our rock solid capital, liquidity and funding positions provide us with the flexibility and confidence to meet the economic and regulatory challenges ahead.

These results are further evidence of Barclays ability to execute on our priorities as we deliver sustainable long term value for all of our stakeholders."

Bob Diamond, Chief Executive

Β 

Group Results

31.12.11

31.12.10

Β£m

Β£m

% Change

Total income excluding own credit and debt buy-backs

28,454Β 

31,049Β 

(8)

Own credit gain

2,708Β 

391Β 

Gains on debt buy-backs

1,130Β 

-Β 

Total income net of insurance claims

32,292Β 

31,440Β 

3Β 

Credit impairment charges and other provisions

(3,802)

(5,672)

(33)

Impairment of investment in BlackRock, Inc.

(1,800)

-Β 

Net operating income

26,690Β 

25,768Β 

4Β 

Operating expenses excluding provision for PPI redress, goodwill impairment and UK bank levy

(18,855)

(19,728)

(4)

Provision for PPI redressΒ 

(1,000)

-Β 

Goodwill impairment1

(597)

(243)

UK bank levy

(325)

-Β 

Total operating expenses

(20,777)

(19,971)

4Β 

Share of post tax results of associates & JVs

60Β 

58Β 

(Losses)/gains on acquisitions and disposals

(94)

210Β 

Profit before tax

5,879Β 

6,065Β 

(3)

Adjusted profit before tax2Β 

5,590Β 

5,707Β 

(2)

Profit after tax

3,951Β 

4,549Β 

(13)

Basic earnings per share

25.1p

30.4p

(17)

Dividend per share

6.0p

5.5p

9Β 

Capital and Balance Sheet

Core Tier 1 ratio

11.0%

10.8%

Risk weighted assets

Β£391bn

Β£398bn

(2)

Adjusted gross leverage

20x

20x

-Β 

Group liquidity pool

Β£152bn

Β£154bn

(1)

Net tangible asset value per share

391p

346p

13Β 

Group loan: deposit ratio

118%

124%

Performance Measures2Β 

Return on average shareholders' equity

5.8%

7.2%

Return on average tangible shareholders' equity

6.9%

8.7%

Cost: income ratio

64%

64%

Adjusted return on average shareholders' equity

6.6%

6.8%

Adjusted return on average tangible shareholders' equity

7.9%

8.2%

Adjusted cost: income ratio

67%

64%

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Goodwill impairment has been excluded from adjusted profit before tax following the impairment of Spain (Β£550m) and FirstPlus (Β£47m) goodwill in 2011. 2010 adjusted profit before tax has been revised to exclude Barclays Bank Russia goodwill impairment of Β£243m.

2 Adjusted performance measures and profit before tax exclude the impact of Β£2,708m (2010: Β£391m) own credit gains, Β£1,130m (2010: Β£nil) gains on debt buy-backs (retirement of non-qualifying Tier 1 Capital under Basel 3), Β£58m (2010: Β£nil) loss on disposal of a portion of the Group's strategic investment in BlackRock, Inc. recycled through investment income, Β£1,800m (2010: Β£nil) impairment of investment in BlackRock, Inc., Β£1,000m (2010: Β£nil) provision for PPI redress, Β£597m (2010: Β£243m) goodwill impairment and Β£94m loss (2010: Β£210m gain) on acquisitions and disposals. The UK bank levy has not been included as an adjusting item.

Β 

Financials - Performance Highlights

Β 

- Total income increased 3% to Β£32,292m, adjusted income excluding own credit and debt buy-backs down 8%

- Profit before tax of Β£5,879m down 3%, adjusted profit before tax of Β£5,590m down 2%

- Credit impairment charge of Β£3,802m improved 33%, with an annualised loan loss rate of 77bps (2010: 118bps)

- Operating expenses, excluding PPI provision, goodwill impairment and UK bank levy, of Β£18,855m down 4%. Cost saving targets have been exceeded

- 2011 total incentive awards down 26% across the Group compared with a 3% reduction in profit before tax. Barclays Capital total incentive awards down 35% compared with 2010, with Barclays Capital profit before tax reducing 32%

- Core Tier 1 ratio strengthened to 11.0% (2010: 10.8%), despite the impact of the third Capital Requirements Directive (CRD3), with risk weighted assets reduced to Β£391bn (2010: Β£398bn)

- Liquidity pool remained strong at Β£152bn (2010: Β£154bn)

- Net asset value per share increased 9% to 456p and net tangible asset value per share increased 13% to 391p

- Universal banking model helped to deliver broadly balanced adjusted profit before tax across the retail and investment banking businesses

- Sovereign exposure to Spain, Italy, Portugal, Ireland and Greece reduced to Β£7.1bn (2010: Β£8.2bn)

- Final dividend of 3.0p per share for the fourth quarter, making 6.0p for the year, an increase of 9%

Β 

Adjusted

Statutory

Profit Before Tax by Business

31.12.11

31.12.10

31.12.11

31.12.10

Β£m

Β£m

% Change

Β£m

Β£m

% Change

UK

1,420Β 

889

60Β 

1,020Β 

989Β 

3Β 

Europe

(234)

(168)

39Β 

(661)

(139)

Africa

908Β 

723

26Β 

910Β 

804Β 

13Β 

Barclaycard

1,208Β 

791

53Β 

561Β 

791Β 

(29)

Retail and Business Banking

3,302Β 

2,235

48Β 

1,830Β 

2,445Β 

(25)

Barclays Capital1Β 

2,965Β 

4,389

(32)

2,965Β 

4,389Β 

(32)

Barclays Corporate2Β 

126Β 

(388)

nm

(70)

(631)

(89)

Corporate and Investment Banking

3,091Β 

4,001

(23)

2,895Β 

3,758Β 

(23)

Barclays Wealth

207Β 

163

27Β 

207Β 

163Β 

27Β 

Investment Management

96Β 

67

43Β 

(1,762)

67Β 

Head Office Functions and Other Operations1Β 

(1,106)

(759)

46Β 

2,709Β 

(368)

Group profit before tax2Β 

5,590Β 

5,707

(2)

5,879Β 

6,065Β 

(3)

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Statutory profit before tax has been revised to reflect own credit gain of Β£2,708m (2010: Β£391m) within Head Office Functions and Other Operations, previously reported under Barclays Capital. Refer to page 20 for further information.

2 2010 adjusted profit before tax has been revised to exclude Russian goodwill impairment of Β£243m in Barclays Corporate.

Chief Executive's Review

2011 Performance Summary

Barclays has delivered solid results for the full year 2011 amidst a challenging economic, market and regulatory environment and has done so by continuing to support growth in the real economy. Our universal banking model enabled us to generate adjusted profit before tax of Β£5.6bn, driven by increased profits in the majority of our businesses. These results were underpinned by our relentless focus on clients and customers, which enabled us to improve our competitive position across all of our focus businesses.

Given the many uncertainties surrounding the current environment, we remain focused on our four execution priorities: capital, funding and liquidity; returns; income growth; and citizenship.

Disciplined cost management supported our efforts, with Group adjusted operating expenses reduced by over Β£500m in 2011. The success we've achieved to date has led us to increase our cost reduction target to Β£2bn by 2013 for non-performance costs, excluding the impact of the UK bank levy.

In addition to generating operational efficiencies, we have reduced total incentive awards across Barclays by 26%, which reflects the financial results for the Group. This appropriately balances our responsibility to our shareholders and the broader economic environment with our need to remain competitive by retaining the best talent to serve our clients.

These financial results for 2011 have been complemented by our continuing efforts to re-enforce our trusted position in the communities where we live and work, and by our contributions to the real economy. One very tangible way in which we have done that in 2011 is through helping to start up over 100,000 businesses here in the UK, and through exceeding our lending commitments under Project Merlin. Barclays has supported the UK economy in this way for over 300 years. We will continue to do everything we can to support our customers and clients and hope that our lending will grow as a result. We want to remain leaders in this space.

1. Capital, Funding and Liquidity

Our rock solid capital, funding and liquidity remain a fundamental cornerstone of our strategy, a source of stability for our customers and clients and an advantage relative to our competitors.

- Our Core Tier 1 ratio remains robust at 11.0% and we have managed risk weighted assets tightly with significant reductions in credit market exposures and improved capital efficiency. Together with the lower levels of market activity, this has more than offset the impact of CRD3

- Despite the funding challenges faced by the sector, we maintained a strong liquidity position throughout 2011 and continue to access a variety of global funding sources, demonstrated by the diverse nature of our debt issuance by product, maturity and currency

- The liquidity pool of Β£152bn is composed of high quality assets, with over 90% in central bank deposits and highly liquid government bonds

2. Returns

The Group continues to evolve and the strength of our universal banking model helped to achieve balanced profits across our retail and business banking and corporate and investment banking businesses. Our focus on delivering returns is a key driver in the way we manage the business:

- Our world class UK RBB and Barclaycard businesses have increased adjusted returns on equity in 2011 to 14.9% and 17.4% respectively

- In Barclays Capital, returns fell to 10.4%, reflecting the difficult market environment and the impact of CRD3. We are not complacent and will continue to evolve the business within the economic and regulatory environment. We are confident in our ability to generate target returns based on our client franchise and scalable platforms

- Africa region generated approximately Β£1.3bn of profit, equivalent to more than 20% of Group profits in 2011, with improved ROE of 10.0% for Africa RBB

- The investment programme in Barclays Wealth is on track and return on equity improved to 10.9% as we continue to grow this high return business

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Chief Executive's Review

- Barclays Corporate returned to profitability and positive returns in 2011, excluding adjusting items, and we implemented significant restructuring in Spain, which depressed returns in 2011 as we continue to work to improve this business

- The adjusted return on average shareholders' equity of 6.6% (2010: 6.8%) was below our stated goal of 13% for 2013. Since setting the target the worse than predicted macro economic conditions, in addition to new regulatory constraints mean that we may not be able to deliver 13% returns by 2013 However, we will continue to focus on improving business performance, capital discipline, controlling funding costs, reducing expenses and growing income to deliver a steady improvement in returns moving forward and achieve 13% over time

- One important way we will improve returns is through cost efficiency. At the beginning of 2011, we announced plans to reduce the run rate of the non-performance cost base by Β£1bn annually by 2013. In 2011, we reduced Barclays operating expenses by over Β£500m through driving more efficienciesacross the business. We continue to challenge the cost base and now anticipate exceeding our commitment, with Β£2bn of cost savings in 2013 now targeted

3. Income Growth

Another component of our plan to improve returns is income growth.

- While the macro environment has depressed income growth, we generated momentum by improving the competitive positions of all our major businesses. We grew net operating income in all of our businesses except Barclays Capital, where the macro conditions were the most acute

- UK RBB; 11% increase, driven by mortgages and personal savings

- Barclaycard; 21% increase, largely reflecting modest growth in customer balances

- Africa RBB; 5% increase, or 11% in underlying currencies, driven by a strong performance in South Africa

- Europe RBB; 14% increase, reflecting improved margins and reduced impairment

- Barclays Corporate; 38% increase, principally due to lower impairment

- Barclays Wealth; 13% increase, as we continued to deliver our investment programme

- As we deliver income growth, we remain focused on improving the quality of assets to ensure that we do not grow at the expense of future impairment

4. Citizenship

Citizenship is our fourth execution priority. We have made good progress in 2011, but recognise that our agenda will take time and ongoing commitment to deliver.

We have included new disclosure on the Performance Highlights for 2011, grouped by our areas of focus: contributing to growth in the real economy; the way we do business; and supporting our communities.

We believe this focus on citizenship is critical to delivering sustainable returns for all our stakeholders.

Conclusion

We expect the economic and regulatory environment to continue to be challenging in 2012 but, as we have shown in the past year, Barclays is improving its competitive position across all of our businesses and working hard to support economic growth more broadly. Our focus on putting clients and customers at the centre of everything we do will enable us to generate the financial returns that we're targeting over time.

Bob Diamond, Chief Executive

Group Finance Director's Review

For 2011 we reported a slight decrease in profits, as reduction in income at Corporate and Investment Banking was partly offset by income improvements in all other businesses, a significant improvement in credit impairment and cost reductions. Prudent capital management led to a further increase in our Core Tier 1 ratio. Our funding and liquidity remains strong.

Income Statement

- Profit before tax of Β£5,879m decreased 3% on 2010. Group adjusted profit before tax of Β£5,590m decreased 2% on 2010. Adjusted results provide a more consistent basis for comparing business performance between periods

- Adjusted income declined 8% to Β£28,512m, principally reflecting a decrease in income at Barclays Capital. Income increased in most other businesses despite continued low interest rates and difficult macroeconomic conditions

- The RBB, Corporate and Wealth net interest margin remained stable at 204bps (2010: 203bps). Net interest income from RBB, Corporate, Wealth and Barclays Capital increased 5% to Β£13.2bn, of which the contribution from hedging (including Β£463m of increased gains from the disposal of hedging instruments) increased by 3%

- Credit impairment charges decreased 33% to Β£3,802m, reflecting significant improvements across all businesses. Impairment charges as a proportion of Group loans and advances as at 31 December 2011 improved to 77bps, compared to 118bps for 2010. In addition, impairment of Β£1,800m was taken against our investment in BlackRock, Inc.

- Adjusted operating expenses, which exclude the Β£1bn provision for PPI redress and Β£597m (2010: Β£243m)goodwill impairment, were down Β£548m to Β£19,180m. Excluding the UK bank levy of Β£325m introduced in 2011, operating expenses were down 4% to Β£18,855m, which included Β£408mΒ (2010: Β£330m) of restructuring charges

- Despite cost savings, the adjusted cost: income ratio increased to 67% (2010: 64%), reflecting lower income, increased restructuring charges and the UK bank levy. At Barclays Capital the cost: net operating income ratio was 71% (2010: 65%) and the compensation: income ratio was 47% (2010: 43%), reflecting lower income in difficult conditions

- The effective tax rate increased to 32.8% (2010: 25.0%), principally due to non-deductible charges arising on the impairment of BlackRock, Inc. and goodwill and the UK bank levy

- Adjusted income in the fourth quarter was 13% below the run rate for the full year, principally reflecting the difficult market conditions affecting Barclays Capital and gains on the disposal of hedging instruments mainly taken in the third quarter. Credit impairment charges for the quarter were in line with the full year run rate and adjusted operating costs continued to reduce below the 2011 run rate, even allowing for the full year charge for the UK bank levy taken in Q4

Β 

Balance Sheet

- Net asset value per share increased 9% to 456p. Net tangible asset value per share increased 13% to 391p

- Total shareholders' equity (including non-controlling interests) at 31 December 2011 was Β£65.2bn (2010: Β£62.3bn). Excluding non-controlling interests, shareholders' equity increased Β£4.7bn to Β£55.6bn, driven by profit after tax of Β£3.0bn and positive available for sale and cash flow hedge reserve movements offset by negative currency translation and dividends paid

- Total assets increased to Β£1,564bn (2010: Β£1,490bn), principally due to an increase in the fair value of gross interest rate derivative assets as major forward curves decreased, partially offset by a decrease in reverse repurchase agreements

- The Group's loan to deposit ratio continued to improve to 118% (2010: 124%)

- Adjusted gross leverage remained stable at 20x and moved within a month end range of 20x to 23x. Excluding the liquidity pool, adjusted gross leverage remained flat at 17x

Β 

Capital Management

- At 31 December 2011, the Group's Core Tier 1 ratio was 11.0% (2010: 10.8%) reflecting the contribution from retained earnings and reductions in risk weighted assets, which more than offset the impact of CRD3

Β 

Group Finance Director's Review

- The Group continued to generate Core Tier 1 Capital from retained profits (excluding own credit, impairment of investment in BlackRock, Inc. and goodwill impairment, which are added back for regulatory capital purposes). This contribution of Β£2.6bn was largely offset by other movements in Core Tier 1 Capital, notably pension contributions and foreign currency movements, resulting in an increase in Core Tier 1 Capital of Β£0.2bn to Β£43.1bn

- Risk weighted assets decreased slightly to Β£391bn (2010: Β£398bn) largely reflecting foreign exchange movements and decreases in Barclays Capital from lower levels of activity, risk reduction and sales of credit market exposures, which more than outweighed the Β£30bn increase resulting from the implementation of CRD3 in December

- We expect that the strength of our Core Tier 1 ratio, our ability to generate capital organically and our optimal use of risk weighted assets will enable us to meet our targeted capital ratios after absorbing the impact of Basel 3

Funding and Liquidity

The Group's overall funding strategy is to develop a diversified funding base and maintain access to a variety of alternate funding sources, so minimising the cost of funding and providing protection against unexpected fluctuations. Within this, the Group aims to align the sources and uses of funding.

- Customer loans and advances are largely funded by customer deposits, with any excess being funded by long-term wholesale secured debt and equity. The total loan to deposit ratio as at 31 December 2011 was 118% (2010: 124%) and the loan to deposit and long-term funding ratio was 75% (2010: 77%)

- Wholesale funding is well managed:

- Trading portfolio assets are largely funded by repurchase agreements. The majority of reverse repurchase agreements are matched by repurchase financing, with the remainder used to settle trading portfolio liabilities

- Derivative assets and liabilities are largely matched

- The liquidity pool is largely funded by wholesale debt maturing in less than one year, with a substantial portion maturing in more than one year

- As at 31 December 2011, the Group had Β£265bn of wholesale debt diversified across currencies, of which just Β£39bn was secured:

- Term funding maturing in 2012 totals Β£27bn. Term funding raised in 2011 amounted to Β£30bn (2010: Β£35bn) compared to term funding maturities of Β£25bn. During January 2012, Β£5bn of term funding was raised

- Approximately 10% of customer loans and advances at 31 December 2011 were secured against external funding, leaving significant headroom for further secured issuance

- At 31 December 2011 the liquidity pool was Β£152bn (2010: Β£154bn) and moved within a month-end range of Β£140bn to Β£167bn, with short-term funding being rolled over despite the stress in the wholesale funding markets. The liquidity pool comprises high quality, liquid unencumbered assets, diversified across currencies, broadly in line with wholesale debt requirements, with 93% (2010: 88%) of the pool comprising cash and deposits with central banks and government bonds

- The Group monitors compliance against anticipated Basel 3 metrics, including the Liquidity Coverage Ratio (LCR) and the Net Stable Funding Ratio (NSFR). As at 31 December 2011, the Group met 82% of the LCR (2010: 80%) and 97% of the NSFR (2010: 94%) requirements and is on track to meet the 100% compliance under Basel 3 required by 2015 and 2018 respectively

Dividends

- We will pay a final dividend for 2011 of 3p per share on 16 March 2012 giving a total declared dividend for 2011 of 6p per share

Β 

Outlook

- The performance in January of RBB and Corporate Banking was consistent with the good performance achieved in 2011. Though it is too soon to suggest a trend, improvement in market conditions resulted in an encouraging start to the year for Barclays Capital

Chris Lucas, Finance Director

Condensed Consolidated Financial Statements

Condensed Consolidated Income Statement

Year Ended

Year Ended

Continuing Operations

31.12.11

31.12.10

Notes1Β 

Β£m

Β£m

Net interest income

1

12,201Β 

12,523Β 

Net fee and commission income

8,622Β 

8,871Β 

Net trading income

7,660Β 

8,078Β 

Net investment income

2,305Β 

1,477Β 

Net premiums from insurance contracts

1,076Β 

1,137Β 

Other income

1,169Β 

118Β 

Total income

33,033Β 

32,204Β 

Net claims and benefits incurred on insurance contracts

(741)

(764)

Total income net of insurance claims

2

32,292Β 

31,440Β 

Credit impairment charges and other provisions

(3,802)

(5,672)

Impairment of investment in BlackRock, Inc.

(1,800)

-Β 

Net operating income

26,690Β 

25,768Β 

Staff costs

(11,407)

(11,916)

Administration and general expenses

3

(6,356)

(6,585)

Depreciation of property, plant and equipment

(673)

(790)

Amortisation of intangible assets

(419)

(437)

Operating expenses excluding provision for PPI redress, goodwill impairment and UK bank levy

(18,855)

(19,728)

Provision for PPI redress2Β 

14

(1,000)

-Β 

Goodwill impairment

(597)

(243)

UK bank levy

4

(325)

-

Operating expenses

Β Β 

(20,777)

(19,971)

Share of post-tax results of associates and joint ventures

60Β 

58Β 

(Loss)/profit on disposal of subsidiaries, associates and joint ventures

5

(94)

81Β 

Gain on acquisitions

6

-Β 

129Β 

Profit before tax

5,879Β 

6,065Β 

Tax

7

(1,928)

(1,516)

Profit after tax

3,951Β 

4,549Β 

Attributable to:

Equity holders of the parent

3,007Β 

3,564Β 

Non-controlling interests

8

944Β 

985Β 

Profit after tax

3,951Β 

4,549Β 

Β 

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1 For notes to the Financial Statements see pages 67 to 80.

2 Provision for the settlement of PPI claims following the conclusion of the Judicial Review proceedings. In addition the Group has recognised costs of Β£13m (2010: Β£162m) for the settlement of PPI claims unrelated to the Judicial Review.

Β 

Condensed Consolidated Financial Statements

Condensed Consolidated Statement of Comprehensive Income

Year Ended

Year Ended

Continuing Operations

31.12.11

31.12.10

Notes1Β 

Β£m

Β£m

Profit after tax

3,951Β 

4,549Β 

Other Comprehensive Income

Currency translation differences

17

(1,607)

1,184Β 

Available for sale financial assets

17

1,374Β 

(1,236)

Cash flow hedges

17

1,263Β 

(44)

Other

(74)

59Β 

Other comprehensive income for the year

956Β 

(37)

Total comprehensive income for the year

4,907Β 

4,512Β 

Attributable to:

Equity holders of the parent

4,576Β 

2,975Β 

Non-controlling interests

331Β 

1,537Β 

Total comprehensive income for the year

4,907Β 

4,512Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 For notes, see pages 67 to 80.

Β 

Condensed Consolidated Financial Statements

Condensed Consolidated Balance Sheet

As at

As at

Assets

31.12.11

31.12.10

Notes1Β 

Β£m

Β£m

Cash and balances at central banks

106,894Β 

97,630Β 

Items in the course of collection from other banks

1,812Β 

1,384Β 

Trading portfolio assets

152,183Β 

168,867Β 

Financial assets designated at fair value

36,949Β 

41,485Β 

Derivative financial instruments

11

538,964Β 

420,319Β 

Loans and advances to banks

47,446Β 

37,799Β 

Loans and advances to customers

431,934Β 

427,942Β 

Reverse repurchase agreements and other similar secured lending

153,665Β 

205,772Β 

Available for sale financial investments

68,491Β 

65,110Β 

Current and deferred tax assets

7

3,384Β 

2,713Β 

Prepayments, accrued income and other assets

4,563Β 

5,143Β 

Investments in associates and joint ventures

427Β 

518Β 

Goodwill and intangible assets

13

7,846Β 

8,697Β 

Property, plant and equipment

7,166Β 

6,140Β 

Retirement benefit assets

15

1,803Β 

126Β 

Total assets

1,563,527Β 

1,489,645Β 

Liabilities

Deposits from banks

91,116Β 

77,975Β 

Items in the course of collection due to other banks

969Β 

1,321Β 

Customer accounts

366,032Β 

345,788Β 

Repurchase agreements and other similar secured borrowing

207,292Β 

225,534Β 

Trading portfolio liabilities

45,887Β 

72,693Β 

Financial liabilities designated at fair value

87,997Β 

97,729Β 

Derivative financial instruments

11

527,910Β 

405,516Β 

Debt securities in issue

129,736Β 

156,623Β 

Accruals, deferred income and other liabilities

12,580Β 

13,233Β 

Current and deferred tax liabilities

7

2,092Β 

1,160Β 

Subordinated liabilities

24,870Β 

28,499Β 

Provisions

14

1,529Β 

947Β 

Retirement benefit liabilities

15

321Β 

365Β 

Total liabilities

1,498,331Β 

1,427,383Β 

Shareholders' Equity

Shareholders' equity excluding non-controlling interests

55,589Β 

50,858Β 

Non-controlling interests

8

9,607Β 

11,404Β 

Total shareholders' equity

65,196Β 

62,262Β 

Total liabilities and shareholders' equity

1,563,527Β 

1,489,645Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 For notes, see pages 67 to 80.

Β 

Condensed Consolidated Financial Statements

Condensed Consolidated Statement of Changes in Equity

Year Ended 31.12.11

Called up Share Capital and

Share Premium1Β 

Other Reserves1Β 

Retained Earnings

Total

Non-controlling Interests2

Total

Equity

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Balance at 1 January 2011

12,339

1,754

36,765Β 

50,858Β 

11,404Β 

62,262Β 

Profit after tax

-

-

3,007Β 

3,007Β 

944Β 

3,951Β 

Currency translation movements

-

(1,009)

-Β 

(1,009)

(598)

(1,607)

Available for sale investments

-

1,380

-Β 

1,380Β 

(6)

1,374Β 

Cash flow hedges

-

1,290

-Β 

1,290Β 

(27)

1,263Β 

Other

-

-

(92)

(92)

18Β 

(74)

Total comprehensive income for the year

-

1,661

2,915Β 

4,576Β 

331Β 

4,907Β 

Issue of shares under employee share schemes

41

-

838Β 

879Β 

-Β 

879Β 

Increase in treasury shares

-

(165)

-Β 

(165)

-Β 

(165)

Vesting of treasury shares

-

499

(499)

-Β 

-Β 

-Β 

Dividends paid

-

-

(660)

(660)

(727)

(1,387)

Redemption of Reserve Capital Instruments

-

-

-Β 

-Β 

(1,415)

(1,415)

Other reserve movements

-

88

13Β 

101Β 

14Β 

115Β 

Balance at 31 December 2011

12,380

3,837

39,372Β 

55,589Β 

9,607Β 

65,196Β 

Year Ended 31.12.10

Balance at 1 January 2010

10,804

2,628

33,845Β 

47,277Β 

11,201Β 

58,478Β 

Profit after tax

-

-

3,564Β 

3,564Β 

985Β 

4,549Β 

Currency translation movements

-

742

-Β 

742Β 

442Β 

1,184Β 

Available for sale investments

-

(1,245)

-Β 

(1,245)

9Β 

(1,236)

Cash flow hedges

-

(100)

-Β 

(100)

56Β 

(44)

Other

-

-

14Β 

14Β 

45Β 

59Β 

Total comprehensive income for the year

-

(603)

3,578Β 

2,975Β 

1,537Β 

4,512Β 

Issue of new ordinary shares

1,500

-

-Β 

1,500Β 

-Β 

1,500Β 

Issue of shares under employee share schemes

35

-

830Β 

865Β 

-Β 

865Β 

Increase in treasury shares

-

(989)

-Β 

(989)

-Β 

(989)

Vesting of treasury shares

-

718

(718)

-Β 

-Β 

-Β 

Dividends paid

-

-

(531)

(531)

(803)

(1,334)

Redemption of Reserve Capital Instruments

-

-

-Β 

-Β 

(487)

(487)

Other reserve movements

-

-

(239)

(239)

(44)

(283)

Balance at 31 December 2010

12,339

1,754

36,765Β 

50,858Β 

11,404Β 

62,262Β 

Β 

Condensed Consolidated Cash Flow Statement

Year Ended

Year Ended

Continuing Operations

31.12.11

31.12.10

Β£m

Β£m

Profit before tax

5,879Β 

6,065Β 

Adjustment for non-cash items

8,193Β 

971Β 

Changes in operating assets and liabilities

16,693Β 

13,108Β 

Corporate income tax paid

(1,686)

(1,458)

Net cash from operating activities

29,079Β 

18,686Β 

Net cash from investing activities

(1,912)

(5,627)

Net cash from financing activities

(5,961)

159Β 

Effect of exchange rates on cash and cash equivalents

(2,933)

3,842Β 

Net increase in cash and cash equivalents

18,273Β 

17,060Β 

Cash and cash equivalents at beginning of the period

131,400Β 

114,340Β 

Cash and cash equivalents at end of the period

149,673Β 

131,400Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Details of Share Capital and Other Reserves are shown on page 76.

2 Details on Non-controlling Interests are shown on page 70.

Results by Business

UK Retail and Business Banking

Β Β 

Β 

Β Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β Β 

Β£m

Β£m

% Change

Net interest income

3,413

3,165Β 

8Β 

Net fee and commission income

1,157

1,255Β 

(8)

Net trading loss

-

(2)

nm

Net investment income

17

-Β 

nm

Net premiums from insurance contracts

92

130Β 

(29)

Other (expense)/income

(1)

1Β 

nm

Total income

4,678

4,549Β 

3Β 

Net claims and benefits incurred under insurance contracts

(22)

(31)

(29)

Total income net of insurance claims

4,656

4,518Β 

3Β 

Credit impairment charges and other provisions

(536)

(819)

(35)

Net operating income

4,120

3,699Β 

11Β 

Operating expenses (excluding provision for PPI redress)

(2,702)

(2,809)

(4)

Provision for PPI redress

(400)

-Β 

nm

Operating expenses

(3,102)

(2,809)

10Β 

Share of post-tax results of associates and joint ventures

2

(1)

nm

Gains on acquisition

-

100Β 

nm

Profit before tax

1,020

989Β 

3Β 

Adjusted profit before tax1Β 

1,420

889Β 

60Β 

Balance Sheet Information

Loans and advances to customers at amortised cost

Β£121.2bn

Β£115.6bn

5Β 

Customer deposits

Β£111.8bn

Β£108.4bn

3Β 

Total assets

Β£127.8bn

Β£121.6bn

5Β 

Risk weighted assets

Β£34.0bn

Β£35.3bn

(4)

Β Β 

Β 

Β Β 

Adjusted1Β 

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity2Β 

14.9%

9.9%

10.6%

11.4%

Return on average tangible equity2Β 

28.6%

18.7%

20.3%

21.4%

Return on average risk weighted assets

3.0%

1.9%

2.1%

2.2%

Loan loss rate (bps)

44Β 

70

44Β 

70Β 

Cost: income ratio

58%

62%

67%

62%

Β Β 

Key Facts

31.12.11

31.12.10

90 day arrears rates - UK loans

1.7%

2.6%

Number of UK current accounts

11.9m

11.6m

Number of UK savings accounts

15.1m

14.4m

Number of UK mortgage accounts

930,000

916,000Β 

Number of Barclays Business customers

785,000

760,000Β 

LTV of mortgage portfolio

44%

43%

LTV of new mortgage lending

54%

52%

Number of branches

1,625

1,658Β 

Number of ATMs

3,629

3,345Β 

Number of employees (full time equivalents)

34,100

34,700Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Adjusted profit before tax and adjusted performance measures exclude the impact of the provision for PPI redress of Β£400m (2010: Β£nil) and gains on acquisitions of Β£nil (2010: Β£100m).

2 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

Β 

Results by Business

UK Retail and Business Banking

- Adjusted profit before tax improved 60% to Β£1,420m. Profit before tax improved 3% to Β£1,020m after Β£400m provision for PPI redress and Β£100m gain on acquisition of Standard Life Bank in 2010

- Income improved 3% to Β£4,656m

- Net interest income improved 8% to Β£3,413m with net interest margin up to 151bps (2010: 145bps) and risk adjusted net interest margin up to 127bps (2010: 108bps)

- Customer asset margin declined to 122bps (2010: 126bps) with average customerassets increasing 4% to Β£118.5bn

- Customer liability margin improved to 87bps (2010: 68bps) reflecting the increase in the cost of funds and therefore the value generated from customer liabilities. Average customer liabilities increased 3% to Β£107.8bn

- Net fee and commission income down 8% to Β£1,157m following closure of the branch-based element ofΒ the financial planning business

- Credit impairment charges decreased 35% to Β£536m with annualised loan loss rate of 44bps (2010: 70bps)

- Personal unsecured lending impairment improved 44% to Β£311m with 90 dayarrears rates on UK personal loans improving to 1.7% (2010: 2.6%)

- Operating expenses decreased 8% to Β£2,702m, excluding Β£400m provision for PPI redress in 2011 and Β£123m one-off pension credit in 2010. Including these items, operating expenses increased 10% to Β£3,102m

- Total loans and advances to customers increased 5% to Β£121.2bn driven by growth in mortgage balances

- Average mortgage balances increased 6%, with strong positive net lending. Mortgage balances of Β£107.8bn at 31 December 2011 (2010: Β£101.2bn) with share by value of 9% (2010: 8%). Gross new mortgage lending of Β£17.2bn (2010: Β£16.9bn), with share by value of 12% (2010: 13%). Mortgage redemptions down to Β£10.7bn (2010: Β£11.0bn), with net new mortgage lending of Β£6.5bn (2010: Β£5.9bn)

- Average Loan to Value (LTV) ratio on the mortgage portfolio (including buy to let) on a current valuation basis was 44% (2010: 43%). Average LTVof new mortgage lending was 54% (2010: 52%)

- Total customer deposits increased 3% to Β£111.8bn

- Risk weighted assets decreased 4% to Β£34.0bn reflecting a decrease in unsecured lending balances partially offset by the growth in mortgage balances

- Adjusted return on average equity improved to 14.9% (2010: 9.9%) and adjusted return on average tangible equity improved to 28.6% (2010: 18.7%)

Results by Business

Europe Retail and Business Banking

Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Net interest income

786

679Β 

16

Net fee and commission income

429

421Β 

2

Net trading income

9

20Β 

(55)

Net investment income

91

67Β 

36

Net premiums from insurance contracts

463

479Β 

(3)

Other (expense)/income

(49)

9Β 

nm

Total income

1,729

1,675Β 

3

Net claims and benefits incurred under insurance contracts

(503)

(511)

(2)

Total income net of insurance claims

1,226

1,164Β 

5

Credit impairment charges and other provisions

(261)

(314)

(17)

Net operating income

965

850Β 

14

Operating expenses (excluding goodwill impairment)

(1,211)

(1,033)

17

Goodwill impairment

(427)

-Β 

nm

Operating expenses

(1,638)

(1,033)

59

Share of post-tax results of associates and joint ventures

12

15Β 

(20)

Gains on acquisition

-

29Β 

nm

Loss before tax

(661)

(139)

nm

Adjusted loss before tax1Β 

(234)

(168)

39

Balance Sheet Information

Β Β 

Loans and advances to customers at amortised cost

Β£43.6bn

Β£43.4bn

-

Customer deposits

Β£16.4bn

Β£18.9bn

(13)

Total assets

Β£51.3bn

Β£53.6bn

(4)

Risk weighted assets

Β£17.4bn

Β£17.3bn

1

Β 

Adjusted1Β 

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity2, 3

(6.0%)

(1.0%)

(21.8%)

(0.2%)

Return on average tangible equity2, 3

(7.9%)

(1.3%)

(29.0%)

(0.2%)

Return on average risk weighted assets3Β 

(0.9%)

(0.1%)

(3.3%)

(0.0%)

Loan loss rate (bps)

54Β 

71

54Β 

71

Cost: income ratio

99%

89%

134%

89%

Key Facts

31.12.11

31.12.10

Β Β 

30 day arrears rates - cards

5.9%

6.8%

Number of customers

2.7m

2.7m

Number of branches

978

1,120Β 

Number of sales centres

250

243Β 

Number of distribution points

1,228

1,363Β 

Number of employees (full time equivalents)

8,500

9,400Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Adjusted loss before tax and adjusted performance measures excludes goodwill impairment of Β£427m (2010: Β£nil) and gains on acquisition of Β£nil (2010: Β£29m).

2 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

3 2010 return on average equity, return on average tangible equity and return on average risk weighted assets reflect a deferred tax benefit of Β£205m.

Β 

Β 

Results by Business

Europe Retail and Business Banking

- Adjusted loss before tax of Β£234m (2010: Β£168m) reflecting repositioning of the business due to the deteriorating economic environment and restructuring charges of Β£189m (2010: Β£22m)

- Loss before tax of Β£661m (2010: Β£139m) reflecting Β£427m of Spanish goodwill impairment and restructuring charges of Β£189m

- Spanish goodwill fully impaired due to the deteriorating economic environment in Spain in the fourth quarter of 2011 and ongoing economic uncertainty

- Income improved 5% to Β£1,226m reflecting higher average asset and liability volumes, improved margins and the appreciation of the average value of the Euro against Sterling

- Net interest income improved 16% to Β£786m with the net interest margin up to 128bps (2010: 116bps)

- Average customer assets increased 5% to Β£43.7bn despite customer asset margin reduction to 87bps (2010: 102bps) due to increased funding costs

- Average customer liabilities increased 3% to Β£17.7bn with customer liability margin up to 65bps (2010: 11bps) mainly due to re-pricing

- Net fee and commission income improved by 2% to Β£429m

- Net premiums from insurance contracts declined 3% to Β£463m, with a corresponding decline in net claims and benefits of Β£503m (2010: Β£511m)

- Credit impairment charges and other provisions decreased 17% to Β£261m principally due to lower charges in the cards portfolios reflecting lower 30 and 90 day arrears rates and lower recovery balances

- The lower impairment was the main driver for the loan loss rate decreasing to 54bps (2010: 71bps)

- Operating expenses increased 17% to Β£1,211m excluding the Β£427m Spanish goodwill impairment, primarily due to restructuring charges of Β£189m

- 142 branches, largely in Spain, have been closed and the number of employees reduced by 900 during 2011

- Loans and advances to customers remained stable

- Customer deposits decreased 13% to Β£16.4bn, reflecting the competitive environment

- Adjusted return on average equity of negative 6.0% (2010: negative 1.0%) reflecting the repositioning of the business during 2011

Results by Business

Africa Retail and Business Banking

Β Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Net interest income

2,096

2,033Β 

3Β 

Net fee and commission income

1,271

1,318Β 

(4)

Net trading income

70

53Β 

32Β 

Net investment income

56

58Β 

(3)

Net premiums from insurance contracts

432

399Β 

8Β 

Other income

57

54Β 

6Β 

Total income

3,982

3,915Β 

2Β 

Net claims and benefits incurred under insurance contracts

(215)

(215)

-Β 

Total income net of insurance claims

3,767

3,700Β 

2Β 

Credit impairment charges and other provisions

(464)

(562)

(17)

Net operating income

3,303

3,138Β 

5Β 

Operating expenses

(2,399)

(2,418)

(1)

Share of post-tax results of associates and joint ventures

4

3Β 

33Β 

Profit on disposal of subsidiaries, associates and joint ventures

2

81Β 

nm

Profit before tax

910

804Β 

13Β 

Β Β 

Adjusted profit before tax1Β 

908

723Β 

26Β 

Β Β 

Balance Sheet Information

Β Β 

Loans and advances to customers at amortised cost

Β£36.7bn

Β£45.4bn

(19)

Customer deposits

Β£30.1bn

Β£31.3bn

(4)

Total assets

Β£50.8bn

Β£60.3bn

(16)

Risk weighted assets

Β£33.4bn

Β£38.4bn

(13)

Β 

Adjusted1Β 

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity2Β 

10.0%

9.0%

10.0%

11.5%

Return on average tangible equity2Β 

16.6%

15.9%

16.7%

18.2%

Return on average risk weighted assets

1.7%

1.6%

1.7%

1.8%

Loan loss rate (bps)

121Β 

119

121Β 

119Β 

Cost: income ratio

64%

65%

64%

65%

Key Facts

31.12.11

31.12.10

Number of customers

14.5m

14.4m

Number of ATMs

10,068

9,530Β 

Number of branches

1,354

1,321Β 

Number of sales centres

139

222Β 

Number of distribution points

1,493

1,543Β 

Number of employees (full time equivalents)3

45,300

47,700Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Adjusted profit before tax and adjusted performance measures exclude the impact of gains on acquisitions and disposals of Β£2m (2010: Β£81m).

2 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

3 The number of employees for 2010 has been revised to include 100 employees transferred from Head Office.

Β 

Β 

Results by Business

Africa Retail and Business Banking

- Adjusted profit before tax improved 26% to Β£908m reflecting business growth in South Africa and a significant improvement in credit impairments across the African continent offset by non-recurrence of a pension credit of Β£54m in 2010

- Profit before tax improved 13% to Β£910m, with 2010 including a gain of Β£77m from the sale of the custody business

- Income improved 2% to Β£3,767m with good underlying growth offset by currency movements

- Net interest income improved 3% to Β£2,096m with the net interest margin up to 307bps (2010: 294bps)

- South Africa improved 9% to Β£1,628m due to strong liability growth and margin improvements, partially offset by the depreciation in the average value of the Rand against Sterling and a reduction in total advances to customers

- The rest of the African businesses declined 12% to Β£468m due to Sterling appreciation and the impact of margin compression in both retail and corporate portfolios

- Average customer assets decreased 6% to Β£38.9bn, driven by depreciation of major African currencies against Sterling and lower volumes

- Customer asset margin stable at 311bps (2010: 312bps)

- Improvement in South Africa driven by a continued move towards higher margin business, pricing improvements and a reduction in the cost of funding, offset by margin decline in the rest of the continent

- Average customer liabilities increased 6% to Β£29.5bn as underlying growth in retail and commercial deposits of 13% in South Africa offset by depreciation of the Rand against Sterling

- Customer liability margin stable at 227bps (2010: 225bps) as growth in high margin products within retail was offset by pressures on commercial margins

- Net fee and commission income declined 4% to Β£1,271m reflecting the impact of currency partially offset by the impact of volume growth and selected pricing increases

- Credit impairment charges decreased 17% to Β£464m reflecting improved economic conditions in South Africa and better recoveries across the continent, together with currency movements

- Operating expenses decreased 1% to Β£2,399m

- Primarily driven by strong cost management, currency movements and restructuring benefits

- Partially offset by a one-off pension credit in 2010 and inflationary pressures

- Total loans and advances to customers decreased 19% to Β£36.7bn primarily reflecting a 16% impact from currency movements

- Adjusted return on average equity increased to 10.0% (2010: 9.0%)

Results by Business

Barclaycard

Β Β 

Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Net interest income

2,860

2,814Β 

2

Net fee and commission income

1,171

1,136Β 

3

Net trading loss

(7)

(8)

(13)

Net investment income

10

39Β 

(74)

Net premiums from insurance contracts

42

50Β 

(16)

Other income

20

1Β 

nm

Total income

4,096

4,032Β 

2

Net claims and benefits incurred under insurance contracts

(1)

(8)

(88)

Total income net of insurance claims

4,095

4,024Β 

2

Credit impairment charges and other provisions

(1,259)

(1,688)

(25)

Net operating income

2,836

2,336Β 

21

Operating expenses (excluding provision for PPI redress and goodwill impairment)

(1,659)

(1,570)

6

Provision for PPI redress

(600)

-Β 

nm

Goodwill impairment

(47)

-Β 

nm

Operating expenses

(2,306)

(1,570)

47

Share of post-tax results of associates and joint ventures

31

25Β 

24

Profit before tax

561

791Β 

(29)

Β Β 

Adjusted profit before tax1Β 

1,208

791Β 

53

Β Β 

Β Β 

Balance Sheet Information

Β Β 

Β Β 

Loans and advances to customers at amortised cost

Β£30.1bn

Β£26.6bn

13

Total assets

Β£33.8bn

Β£30.3bn

12

Risk weighted assets

Β£34.2bn

Β£31.9bn

7

Β 

Adjusted1Β 

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity2Β 

17.4%

12.5%

6.8%

12.5%

Return on average tangible equity2Β 

23.0%

16.9%

9.0%

16.9%

Return on average risk weighted assets

2.6%

1.9%

1.2%

1.9%

Loan loss rate (bps)

391Β 

570

391Β 

570

Cost: income ratio

41%

39%

56%

39%

Key Facts

31.12.11

31.12.10

Β Β 

30 day arrears rates - UK cards

2.7%

3.4%

30 day arrears rates - US cards

3.1%

4.6%

30 day arrears rates - South Africa cards3Β 

4.9%

7.2%

Total number of Barclaycard customers

23.5m

21.7m

Β Β 

Total average outstanding balances - Cards

Β£22.8bn

Β£20.9bn

Β Β 

Total average extended credit balances - Cards

Β£19.1bn

Β£17.0bn

Β Β 

Average outstanding balances - Loans

Β£5.0bn

Β£5.5bn

Number of retailer relationships

87,000

87,000Β 

Number of employees (full time equivalent)

10,400

9,900Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Adjusted profit before tax and adjusted performance measures excludes the impact of the provision for PPI redress of Β£600m (2010: Β£nil) and Β£47m goodwill impairment in FirstPlus secured lending portfolio (2010: Β£nil).

2 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

3 South Africa cards 30 day arrears rates revised to include approved debt counselling accounts.

Β 

Β 

Results by Business

Barclaycard

- Adjusted profit before tax improved 53% to Β£1,208m

- Profit before tax declined 29% to Β£561m after Β£600m provision for PPI redress and Β£47m goodwill impairment in FirstPlus secured lending portfolio

- International profit increased driven by significant improvements in the US and South Africa

- Both the Egg consumer card assets and the MBNA corporate card portfolio acquired during the first half of 2011 delivered profits

- Income improved 2% to Β£4,095m, with growth in balances driven by UK Cards partially offset by higher customer balance repayments in the US and depreciation of US Dollar against Sterling

- UK income improved 8% to Β£2,639m including contribution from Egg and MBNA portfolios, partially offset by continued run-off of FirstPlus

- International income declined 7% to Β£1,456m due to customer balance repayments in the US and depreciation of the US Dollar against Sterling

- Net interest income improved 2% to Β£2,860m

- Average customer assets increased 5% to Β£30.3bn

- UK Cards average extended card balances increased 27% to Β£11.2bn due to acquisitions and balance transfers, partially offset by higher customer balance repayments in the US and continued run-off of FirstPlus

- Customer asset margin up 17bps to 952bps, with net interest margin down 33bps to 944bps due to hedge impact

- Net fee and commission improved 3% to Β£1,171m

- Credit impairment charges decreased 25% to Β£1,259m principally driven by lower charges in the cards portfolios, reflecting improved underlying delinquency performance, lower bankruptcies and charge-offs

- Operating expenses increased 47% to Β£2,306m. Excluding the provision for PPI redress, FirstPlus goodwill impairment and the impact of the Egg and MBNA acquisitions, operating expenses were flat on prior year

- Total assets increased 12% to Β£33.8bn and risk weighted assets increased 7% to Β£34.2bn reflecting acquired portfolios and organic growth in the UK. These were partially offset by continued run-off of FirstPlus

- Adjusted return on average equity increased to 17.4% (2010: 12.5%) and adjusted return on average tangible equity increased to 23.0% (2010: 16.9%), reflecting increased profit after tax

Results by Business

Barclays Capital

Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Net interest income

1,177

1,121Β 

5Β 

Net fee and commission income

3,026

3,347Β 

(10)

Net trading income

5,264

7,986Β 

(34)

Net investment income

873

752Β 

16Β 

Other (expense)/income

(5)

3Β 

nm

Total income

10,335

13,209Β 

(22)

Credit impairment charges and other provisions

(93)

(543)

(83)

Net operating income

10,242

12,666Β 

(19)

Operating expenses

(7,289)

(8,295)

(12)

Share of post-tax results of associates and joint ventures

12

18Β 

(33)

Profit before tax1Β 

2,965

4,389Β 

(32)

Adjusted profit before tax1Β 

2,965

4,389Β 

(32)

Β Β 

Β Β 

Balance Sheet Information

Β Β 

Loans and advances to banks and customers at amortised cost

Β£158.6bn

Β£149.7bn

6Β 

Customer deposits

Β£83.1bn

Β£70.3bn

18Β 

Total assets

Β£1,158.4bn

Β£1,094.8bn

6Β 

Assets contributing to adjusted gross leverage

Β£604.0bn

Β£668.1bn

(10)

Risk weighted assets

Β£186.7bn

Β£191.3bn

(2)

Liquidity pool

Β£152bn

Β£154bn

(1)

Β 

Adjusted1Β 

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity2Β 

10.4%

13.5%

10.4%

13.5%

Return on average tangible equity2Β 

10.8%

14.1%

10.8%

14.1%

Return on average risk weighted assets

1.2%

1.5%

1.2%

1.5%

Loan loss rate (bps)

8Β 

42

8Β 

42Β 

Cost: income ratio

71%

63%

71%

63%

Cost: net operating income ratio

71%

65%

71%

65%

Compensation: income ratio

47%

43%

47%

43%

Average income per employee (000s)

Β£424

Β£529

Β£424

Β£529

Key Facts

31.12.11

31.12.10

Average DVaR (95%)

Β£57m

Β£53m

Number of employees (full time equivalents)

24,000

24,800Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The impact of own credit movements in the fair value of structured note issuance of Β£2,708m (2010: Β£391m) is now included within the results of Head Office Functions and Other Operations, rather than Barclays Capital. This reflects the fact that these fair value movements relate to the credit worthiness of the issuer as a whole, rather than Barclays Capital in particular, and are not included within any assessment of Barclays Capital's underlying performance. Furthermore, delays to planned changes in accounting standards will mean own credit movements are likely to continue to be reflected in the income statementΒ for the foreseeable future.

2 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

Β 

Results by Business

Barclays Capital

- Profit before tax of Β£2,965m (2010: Β£4,389m), driven by a 22% reduction in income to Β£10,335m in a challenging market environment, partially offset by reduced credit impairment charges and operating expenses, including compensation costs

Year Ended

Year Ended

Analysis of Total Income

31.12.11

31.12.10

Β£m

Β£m

% Change

Fixed Income, Currency and Commodities

6,325Β 

8,687Β 

(27)

Equities and Prime Services

1,751Β 

2,040Β 

(14)

Investment Banking

2,027Β 

2,243Β 

(10)

Principal Investments

232Β 

239Β 

(3)

Total income

10,335Β 

13,209Β 

(22)

Β 

- Fixed Income, Currency and Commodities (FICC) declined 27% to Β£6,325m, reflecting lower contributions from Rates, Credit, and Commodities in a challenging trading environment. Currency improved 27% on 2010, benefiting from market volatility and strong client volumes

- Equities and Prime Services declined 14%, withΒ reduced performance in cash equities and equity derivatives offset by improved client flow in equity financing

- Investment Banking reduced 10%. Equity underwriting was in line with the prior year, while financial advisory and debt underwriting were impacted by lower deal activity

- Income in the fourth quarter of 2011 of Β£1,818m, declined 19% on the third quarter of 2011.Β Investment Banking income improved 30%, reflecting strong performances in financial advisory and debt and equity underwriting. Equities and Prime Services income declined 10% and FICC income declined 32%

- Credit impairment charge of Β£93m (2010: Β£543m) reflecting charges primarily relating to leveraged finance, offset by a release of Β£223m of the impairment allowance relating to the Protium loan

- Operating expenses reduced 12% to Β£7,289m, reflecting a decrease in both non-compensation and compensation costs. 2011 bonus pool down 32% to Β£1.5bn compared to a decrease in headcount of 3%

- Assets contributing to adjusted gross leverage decreased 10% to Β£604bnΒ primarily due to a reduction in reverse repurchase transactions. Total assetsΒ increased 6% to Β£1,158bn, reflecting increases in the fair value ofgross interest rate derivative assets offset byΒ a reduction in reverse repurchase agreements

- Credit market exposures of Β£15.2bn, reduced by Β£8.7bn primarily driven by sale of assets formerly held as Protium collateral and commercial real estate loans and properties

- Risk weighted assets down 2% to Β£187bn, reflectingΒ lower levels of client activity, risk reduction and reduction in credit market exposures, more than offsetting the impactΒ of CRD3

- Return on average equity of 10.4% (2010: 13.5%) andΒ return on average risk weighted assets of 1.2% (2010: 1.5%), reflecting difficult market conditions

Results by Business

Barclays Corporate

Β 

Β Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β Β 

Β£m

Β£m

% Change

Net interest income

2,036

2,004Β 

2

Net fee and commission income

929

910Β 

2

Net trading (expense)/income

(99)

80Β 

nm

Net investment income/(expense)

29

(32)

nm

Other income

17

12Β 

42

Total income

2,912

2,974Β 

(2)

Credit impairment charges and other provisions

(1,149)

(1,696)

(32)

Net operating income

1,763

1,278Β 

38

Β Β 

Operating expenses excluding goodwill impairment

(1,639)

(1,664)

(2)

Goodwill impairment

(123)

(243)

(49)

Operating expenses

(1,762)

(1,907)

(8)

Β Β 

Share of post-tax results of associates and joint ventures

2

(2)

nm

Loss on disposal of subsidiaries, associates and joint ventures

(73)

-Β 

nm

Loss before tax

(70)

(631)

(89)

Adjusted profit/(loss) before tax1Β 

126

(388)

nm

Β Β 

Balance Sheet Information and Key Facts

Β Β 

Loans and advances to customers at amortised cost

Β£64.6bn

Β£65.7bn

(2)

Loans and advances to customers at fair value

Β£17.2bn

Β£14.4bn

19

Customer deposits

Β£77.7bn

Β£71.0bn

9

Total assets

Β£88.7bn

Β£85.7bn

4

Risk weighted assets

Β£69.7bn

Β£70.8bn

(2)

Number of employees (full time equivalents)

9,700

11,900Β 

Β 

Adjusted1Β 

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity2Β 

1.3%

(4.1%)

(1.4%)

(7.1%)

Return on average tangible equity2Β 

1.4%

(4.4%)

(1.5%)

(7.7%)

Return on average risk weighted assets

0.1%

(0.5%)

(0.2%)

(0.8%)

Loan loss rate (bps)

162Β 

226

162Β 

226

Cost: income ratio

56%

56%

61%

64%

Β 

Β 

Β 

Β 

Β 

31.12.11

31.12.10

Income Statement Information by Geography

UK

Europe

RoW

Total

UK

Europe

RoW

Total

Β Β 

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Income

2,199Β 

440Β 

273Β 

2,912Β 

2,279Β 

428Β 

267Β 

2,974Β 

Credit impairment charges and other provisions

(355)

(716)

(78)

(1,149)

(459)

(1,072)

(165)

(1,696)

Operating expenses excluding goodwill impairment

(1,099)

(248)

(292)

(1,639)

(984)

(209)

(471)

(1,664)

Goodwill impairment

-Β 

(123)

-Β 

(123)

-Β 

-Β 

(243)

(243)

Share of post-tax results of associates and joint ventures

2Β 

-Β 

-Β 

2Β 

(2)

-Β 

-Β 

(2)

Loss on disposal of subsidiaries, associates and joint ventures

-Β 

-Β 

(73)

(73)

-Β 

-Β 

-Β 

-Β 

Profit/(loss) before tax

747Β 

(647)

(170)

(70)

834Β 

(853)

(612)

(631)

Adjusted profit/(loss) before tax1Β 

747Β 

(524)

(97)

126Β 

834Β 

(853)

(369)

(388)

Β 

Β 

Β 

1 Adjusted profit before tax and adjusted performance measures exclude the impact of loss on disposal of Barclays Bank Russia of Β£73m (2010: Β£nil) and Β£123m of Spain goodwill impairment (2010: Β£243m). 2010 adjusted profit before tax has been revised to exclude goodwill impairment of Β£243m on Barclays Bank Russia.

2 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

Β 

Results by Business

Barclays Corporate

Β·; Adjusted profit before tax improved to Β£126m (2010: loss of Β£388m), reflecting significant progress in restructuring overseas operations and improved credit impairment in Europe. Loss before tax improved to Β£70m (2010: Β£631m loss), including Β£123m impairment of Spanish goodwill and Β£73m loss on the disposal of Barclays Bank Russia (BBR)

- UK profit before tax declined Β£87m to Β£747m including a decline in the net valuation of fair value loans. Excluding this item, underlying UK performance improved, reflecting increased net investment and fee and commission income and improving credit impairment, partially offset by an increase in costs mainly from the non-recurrence of a prior year pension credit and continued investment in infrastructure

- Europe loss before tax reduced 24% to Β£647m, reflecting lower credit impairment partially offset by the goodwill impairment in Spain

- Rest of the World loss before tax reduced 72% to Β£170m, principally due to the non-recurrence of a prior year goodwill impairment in BBR, lower operating expenses and an improvement in loan loss rates, partially offset by the loss on disposal of BBR

Β·; Net interest income improved 2% to Β£2,036m driven by increases in UK customer liabilities and customer liability margins

Β·; Net interest margin down to 146bps (2010: 153bps), with average customer assets down 2% to Β£68.7bn and average customer liabilities up 16% to Β£70.6bn

Β·; Credit impairment charges reduced 32% to Β£1,149m, as overall loan loss rates improved to 162bps (2010: 226bps)

- UK reduced 23% to Β£355m, benefiting from lower default rates and tightly controlled exposure to commercial real estate loans

- Europe reduced 33% to Β£716m primarily due to lower impairment charges in Spain of Β£480m (2010: Β£898m), reflecting proactive risk managment action to reduce exposure to the property and construction sector

- Rest of the WorldΒ reduced 53% to Β£78m, primarily as a result of management action to reduce risk profile of portfolios

Β·; Operating expenses reduced by 2% to Β£1,639m, excluding the impact of goodwill impairment

- A decrease in restructuring charges and benefits from streamlining operations and improving efficiencies more than offset the impact of the non-recurrence of the prior year pension credit

Β·; Total assets increased to Β£88.7bn (2010: Β£85.7bn) mainly driven by higher balances in the UK

Β·; Good growth in customer deposits to Β£77.7bn (2010: Β£71.0bn), largely within the UK, benefiting from product innovation

Β·; Risk weighted assets decreased 2% to Β£69.7bn reflecting reductions in net exposures in Europe and Rest of the World, partially offset by higher net balances in the UK

Β·; Adjusted return on average equity of 1.3% (2010: negative 4.1%)

Results by Business

Barclays Wealth

Β 

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Net interest income

798

678Β 

18Β 

Net fee and commission income

943

869Β 

9Β 

Net trading income

5

11Β 

(55)

Net investment income

-

2Β 

nm

Other (expense)/income

(2)

-Β 

nm

Total income

1,744

1,560Β 

12Β 

Credit impairment charges and other provisions

(41)

(48)

(15)

Net operating income

1,703

1,512Β 

13Β 

Operating expenses

(1,493)

(1,349)

11Β 

Share of post-tax results of associates and joint ventures

(3)

-Β 

nm

Profit before tax

207

163Β 

27Β 

Adjusted profit before tax

207

163Β 

27Β 

Balance Sheet Information and Key Facts

Loans and advances to customers at amortised cost

Β£18.8bn

Β£16.1bn

17Β 

Customer deposits

Β£46.5bn

Β£44.8bn

4Β 

Total assets

Β£20.9bn

Β£17.8bn

17Β 

Risk weighted assets

Β£13.1bn

Β£12.4bn

6Β 

Total client assets

Β£164.2bn

Β£163.9bn

-

Number of employees (full time equivalents)

7,700

7,700Β 

Β 

Adjusted

Statutory

Performance Measures

31.12.11

31.12.10

31.12.11

31.12.10

Return on average equity1Β 

10.9%

8.8%

10.9%

8.8%

Return on average tangible equity1Β 

15.0%

12.3%

15.0%

12.3%

Return on average risk weighted assets

1.5%

1.2%

1.5%

1.2%

Loan loss rate (bps)

21Β 

29

21Β 

29Β 

Cost: income ratio

86%

86%

86%

86%

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Return on average equity and return on average tangible equity comparatives have been revised to use 10% of average risk weighted assets (previously 9%) in the calculation of average equity and average tangible equity.

Β 

Β 

Results by Business

Barclays Wealth

- Profit before tax increased 27% to Β£207m. Strong income growth partly offset by increased investment in the growth of the business

- Income improved 12% to Β£1,744m reflecting strong income growth in the High Net Worth businesses. Net operating income improved 13% to Β£1,703m with the loan loss rate reducing to 21bps (2010: 29bps)

- Net interest income improved 18% to Β£798m as customer deposit and loan balances have increased reflecting growth in High Net Worth client balances and an increase in margins on deposits

- Netinterest margin increased to 129bps from 122bps with average customer deposits up Β£3.6bn to Β£44.5bn and average loans up Β£3.0bn to Β£17.5bn

- Net fee and commission income improved 9% to Β£943m driven by higher transactional activity in the High Net Worth businesses

- Operating expenses increased 11% to Β£1,493m

- Increase in investment spend and related restructuring costs to support the strategic investment programme

- Cost of increase in client facing staff and infrastructure to support the High Net Worth businesses

- Risk weighted assets increased 6% to Β£13.1bn. This compares to growth in lending of 17%, with an increased level of collateral in the lending portfolio

- Client assets increased marginally to Β£164.2bn (2010: Β£163.9bn) with strong net new asset growth in the High Net Worth businesses offset by market, foreign exchange and other movements

- Return on average equity increased to 10.9% (2010: 8.8%) and return on average tangible equity up to 15.0% (2010: 12.3%) with growth in income and profit before tax significantly higher than increased equity

Results by Business

Investment Management

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Total income

53Β 

78Β 

(32)

Impairment of investment in BlackRock, Inc.

(1,800)

-Β 

nm

Net operating income

(1,747)

78Β 

nm

Operating expenses

(15)

(11)

36Β 

(Loss)/profit before tax

(1,762)

67Β 

nm

Adjusted profit before tax1Β 

96Β 

67Β 

43Β 

Balance Sheet Information

Total assets

Β£4.1bn

Β£4.6bn

(11)

Risk weighted assets

Β£0.1bn

Β£0.1bn

-

Β 

- Adjusted profit before tax of Β£96m (2010: Β£67m), principally reflecting dividend income of Β£123m (2010: Β£100m) from the Group's available for sale holding in BlackRock, Inc. which represents a 19.7% (2010: 19.9%) interest

- The loss before tax of Β£1,762m (2010: profit of Β£67m) resulted from the Β£1,800m impairment of the Group's investment in BlackRock, Inc. The impairment reflects the recycling through the income statement of the cumulative reduction in market value of the Group's investment in BlackRock, Inc. as at 30 September 2011 previously recognised in equity

- The fair value of the holding as at 31 December 2011 was Β£4.1bn (2010: Β£4.6bn). Since 30 September 2011, the value of the holding has increased by Β£0.7bn, which has been taken to equity. For regulatory capital purposes, the increase is deducted from the Group's Core Tier 1. If the increase had been included in Core Tier 1 Capital, the Group's Core Tier 1 Capital ratio would have been 0.2% higher

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Adjusted profit before tax excludes Β£1,800m impairment of investment in BlackRock, Inc. (2010: Β£nil) and Β£58m loss (2010: Β£nil) on disposal of a portion of the Group's strategic investment in BlackRock, Inc. recycled through investment income.

Results by Business

Head Office Functions and Other Operations

Year Ended

Year Ended

Income Statement Information

31.12.11

31.12.10

Β£m

Β£m

% Change

Total income net of insurance claims (excluding own credit and gains on debt buy-backs)

(334)

(178)

88Β 

Own credit1Β 

2,708Β 

391Β 

nm

Gains on debt buy-backs

1,130Β 

-Β 

nm

Total income net of insurance claims

3,504Β 

213Β 

nm

Credit impairment release/(charge) and other provisions

1Β 

(2)

nm

Net operating income

3,505Β 

211Β 

nm

Operating expenses (excluding UK bank levy)

(448)

(579)

(23)

UK bank levy

(325)

-Β 

nm

Operating expenses

(773)

(579)

34Β 

Loss on disposal of subsidiaries, associates and joint ventures

(23)

-Β 

nm

Profit/(loss) before tax1Β 

2,709Β 

(368)

nm

Adjusted loss before tax2Β 

(1,106)

(759)

46Β 

Balance Sheet Information and Key Facts

Total assets

Β£27.8bn

Β£20.9bn

33Β 

Risk weighted assets

Β£2.4bn

Β£0.6bn

nm

Number of employees (full time equivalents)3

1,400Β 

1,400Β 

Β 

- Adjusted loss before tax increased 46% to Β£1,106m, principally as a result of a Β£325m charge arising from the UK bank levy that came into force during 2011. Profit before tax improved significantly to Β£2,709m (2010: loss of Β£368m), reflecting own credit gains and gains on debt buy-backs

- Total income improved to Β£3,504m (2010: Β£213m)Β 

- Own credit gains, increased to Β£2,708m (2010: Β£391m)

- Gains on debt buy-backs of Β£1,130m (2010: Β£nil) resulting from the retirement of Tier 1 capital, which will not qualify as Tier 1 capital under Basel 3

- Partially offset by the non-recurrence in 2011 of Β£265m income from currency translation reserves following the repatriation of capital from overseas operations that was recognised in 2010

- Operating expenses increased to Β£773m (2010: Β£579m) principally due to the UK bank levy of Β£325m and higher Financial Services Compensation Scheme (FSCS) costs,partially offset by non recurrence of a 2010 provision of Β£194m in relation to resolution of the investigation into Barclays compliance with US economic sanctions

- The loss on disposal of Β£23m reflects losses from currency translation reserves recognised in the income statement following the disposal of Barclays Bank Russia

- Total assets increased 33% to Β£27.8bn due to purchases of government bonds to support the Group's hedging and liquidity management activities

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The impact of own credit movements in the fair value of structured note issuance of Β£2,708m (2010: Β£391m) is now included within the results of Head Office Functions and Other Operations, rather than Barclays Capital. This reflects the fact that these fair value movements relate to the credit worthiness of the Group as a whole, rather than Barclays Capital in particular, and are not included within any assessment of Barclays Capital's underlying performance. Furthermore, delays to planned changes in accounting standards will mean own credit movements are likely to continue to be reflected in the income statementΒ for the foreseeable future.

2 Adjusted loss before tax excludes the impact of own credit gains of Β£2,708m (2010: Β£391m); gains on debt buybacks of Β£1,130m (2010: nil) and Β£23m (2010: nil) loss on disposal of subsidiaries associates and joint ventures.

3 The number of employees for 2010 has been revised to exclude 100 employees transferred to Africa RBB.

Results by Quarter

Group Results

Q411

Q311

Q211

Q111

Q410

Q310

Q210

Q110

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Adjusted basis

Total income net of insurance claims

6,212Β 

7,001Β 

7,549Β 

7,750Β 

8,081Β 

7,238Β 

7,563Β 

8,167Β 

Credit impairment charges and other provisions

(951)

(1,023)

(907)

(921)

(1,374)

(1,218)

(1,572)

(1,508)

Net operating income

5,261Β 

5,978Β 

6,642Β 

6,829Β 

6,707Β 

6,020Β 

5,991Β 

6,659Β 

Operating expenses (excluding UK bank levy)

(4,414)

(4,659)

(4,940)

(4,842)

(5,252)

(4,756)

(4,868)

(4,852)

UK bank levy

(325)

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

Share of post tax results of associates & JVs

6Β 

18Β 

19Β 

17Β 

16Β 

9Β 

18Β 

15Β 

Adjusted profit before tax

528Β 

1,337Β 

1,721Β 

2,004Β 

1,471Β 

1,273Β 

1,141Β 

1,822Β 

Β Β 

Adjusting items

Own credit

(263)

2,882Β 

440Β 

(351)

487Β 

(947)

953Β 

(102)

Gains on debt buy-backs

1,130Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

Disposal of strategic investment in BlackRock, Inc.

-Β 

-Β 

(58)

-Β 

-Β 

-Β 

-Β 

-Β 

Impairment of investment in BlackRock, Inc.

-Β 

(1,800)

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

Provision for PPI redress

-Β 

-Β 

(1,000)

-Β 

-Β 

-Β 

-Β 

-Β 

Goodwill impairment

(550)

-Β 

(47)

-Β 

(243)

-Β 

-Β 

-Β 

(Losses)/gains on acquisitions and disposals

(32)

3Β 

(67)

2Β 

76Β 

1Β 

33Β 

100Β 

Profit before tax

813Β 

2,422Β 

989Β 

1,655Β 

1,791Β 

327Β 

2,127Β 

1,820Β 

Basic earnings per share

2.9p

9.7p

4.0p

8.5p

9.1p

0.4p

11.6p

9.3p

Adjusted cost: income ratio

76%

67%

65%

62%

65%

66%

64%

59%

Adjusted cost: net operating income ratio

90%

78%

74%

71%

78%

79%

81%

73%

Cost: income ratio

75%

47%

75%

65%

64%

76%

57%

60%

Cost: net operating income ratio

86%

66%

85%

75%

76%

94%

70%

74%

Β 

UK RBB

Adjusted basis

Total income net of insurance claims

1,129Β 

1,273Β 

1,170Β 

1,084Β 

1,186Β 

1,161Β 

1,087Β 

1,084Β 

Credit impairment charges and other provisions

(156)

(105)

(131)

(144)

(170)

(202)

(222)

(225)

Net operating income

973Β 

1,168Β 

1,039Β 

940Β 

1,016Β 

959Β 

865Β 

859Β 

Operating expenses

(752)

(675)

(622)

(653)

(762)

(725)

(628)

(694)

Share of post tax results of associates & JVs

1Β 

1Β 

(1)

1Β 

1Β 

(4)

-Β 

2Β 

Adjusted profit before tax

222Β 

494Β 

416Β 

288Β 

255Β 

230Β 

237Β 

167Β 

Β Β 

Adjusting items

Provision for PPI redress

-Β 

-Β 

(400)

-Β 

-Β 

-Β 

-Β 

-Β 

Gains on acquisitions and disposals

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

29Β 

71Β 

Profit before tax

222Β 

494Β 

16Β 

288Β 

255Β 

230Β 

266Β 

238Β 

Β 

Europe RBB

Adjusted basis

Total income net of insurance claims

247Β 

375Β 

309Β 

295Β 

263Β 

299Β 

297Β 

305Β 

Credit impairment charges and other provisions

(83)

(62)

(47)

(69)

(89)

(92)

(62)

(71)

Net operating income

164Β 

313Β 

262Β 

226Β 

174Β 

207Β 

235Β 

234Β 

Operating expenses

(291)

(263)

(368)

(289)

(283)

(255)

(246)

(249)

Share of post tax results of associates & JVs

2Β 

2Β 

4Β 

4Β 

4Β 

4Β 

4Β 

3Β 

Adjusted (loss)/profit before tax

(125)

52Β 

(102)

(59)

(105)

(44)

(7)

(12)

Β Β 

Adjusting items

Goodwill impairment

(427)

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

Gains on acquisitions and disposals

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

29Β 

(Loss)/profit before tax

(552)

52Β 

(102)

(59)

(105)

(44)

(7)

17Β 

Β 

Β 

Results by Quarter

Africa RBB

Q411

Q311

Q211

Q111

Q410

Q310

Q210

Q110

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Adjusted basis

Total income net of insurance claims

906Β 

994Β 

955Β 

912Β 

983Β 

935Β 

900Β 

882Β 

Credit impairment charges and other provisions

(87)

(109)

(126)

(142)

(137)

(95)

(164)

(166)

Net operating income

819Β 

885Β 

829Β 

770Β 

846Β 

840Β 

736Β 

716Β 

Operating expenses

(534)

(642)

(618)

(605)

(678)

(671)

(549)

(520)

Share of post tax results of associates & JVs

1Β 

-Β 

1Β 

2Β 

5Β 

(3)

-Β 

1Β 

Adjusted profit before tax

286Β 

243Β 

212Β 

167Β 

173Β 

166Β 

187Β 

197Β 

Β Β 

Adjusting items

Gains on acquisitions and disposals

-Β 

2Β 

-Β 

-Β 

77Β 

-Β 

4Β 

-Β 

Profit before tax

286Β 

245Β 

212Β 

167Β 

250Β 

166Β 

191Β 

197Β 

Β 

Barclaycard

Adjusted basis

Total income net of insurance claims

983Β 

1,140Β 

1,012Β 

960Β 

1,036Β 

1,030Β 

981Β 

977Β 

Credit impairment charges and other provisions

(271)

(340)

(344)

(304)

(393)

(405)

(425)

(465)

Net operating income

712Β 

800Β 

668Β 

656Β 

643Β 

625Β 

556Β 

512Β 

Operating expenses

(458)

(430)

(400)

(371)

(420)

(386)

(364)

(400)

Share of post tax results of associates & JVs

5Β 

8Β 

7Β 

11Β 

7Β 

5Β 

7Β 

6Β 

Adjusted profit before tax

259Β 

378Β 

275Β 

296Β 

230Β 

244Β 

199Β 

118Β 

Β Β 

Adjusting items

Provision for PPI redress

-Β 

-Β 

(600)

-Β 

-Β 

-Β 

-Β 

-Β 

Goodwill impairment

-Β 

-Β 

(47)

-Β 

-Β 

-Β 

-Β 

-Β 

Profit/(loss) before tax

259Β 

378Β 

(372)

296Β 

230Β 

244Β 

199Β 

118Β 

Β 

Barclays Capital1Β 

Adjusted and statutory basis

Fixed Income, Currency and Commodities

971Β 

1,438Β 

1,715Β 

2,201Β 

2,031Β 

1,773Β 

2,138Β 

2,745Β 

Equities and Prime Services

305Β 

338Β 

563Β 

545Β 

625Β 

359Β 

563Β 

493Β 

Investment Banking

506Β 

389Β 

520Β 

612Β 

725Β 

501Β 

461Β 

556Β 

Principal Investments

36Β 

89Β 

99Β 

8Β 

115Β 

19Β 

4Β 

101Β 

Total income

1,818Β 

2,254Β 

2,897Β 

3,366Β 

3,496Β 

2,652Β 

3,166Β 

3,895Β 

Credit impairment charges and other provisions

(90)

(114)

80Β 

31Β 

(222)

(12)

(41)

(268)

Net operating income

1,728Β 

2,140Β 

2,977Β 

3,397Β 

3,274Β 

2,640Β 

3,125Β 

3,627Β 

Operating expenses

(1,458)

(1,758)

(2,006)

(2,067)

(2,201)

(1,881)

(2,154)

(2,059)

Share of post tax results of associates and JVs

(3)

6Β 

6Β 

3Β 

2Β 

6Β 

7Β 

3Β 

Adjusted profit before tax and profit before tax

267Β 

388Β 

977Β 

1,333Β 

1,075Β 

765Β 

978Β 

1,571Β 

Β 

Barclays Corporate

Adjusted basis

Total income net of insurance claims

665Β 

776Β 

768Β 

703Β 

807Β 

766Β 

683Β 

718Β 

Credit impairment charges and other provisions

(253)

(282)

(327)

(287)

(342)

(405)

(642)

(307)

Net operating income

412Β 

494Β 

441Β 

416Β 

465Β 

361Β 

41Β 

411Β 

Operating expenses

(393)

(407)

(427)

(412)

(437)

(398)

(343)

(486)

Share of post tax results of associates & JVs

1Β 

2Β 

2Β 

(3)

(2)

-Β 

-Β 

-Β 

Adjusted profit/(loss) before tax

20Β 

89Β 

16Β 

1Β 

26Β 

(37)

(302)

(75)

Β Β 

Adjusting items

Goodwill impairment

(123)

-Β 

-Β 

-Β 

(243)

-Β 

-Β 

-Β 

Losses on disposal

(9)

-Β 

(64)

-Β 

-Β 

-Β 

-Β 

-Β 

(Loss)/profit before tax

(112)

89Β 

(48)

1Β 

(217)

(37)

(302)

(75)

Β 

1 The impact of movements in own credit is now included within the results of Head Office Functions and Other Operations, rather than Barclays Capital.

Β 

Β 

Results by Quarter

Barclays Wealth

Q411

Q311

Q211

Q111

Q410

Q310

Q210

Q110

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Adjusted and statutory basis

Total income net of insurance claims

449Β 

447Β 

426Β 

422Β 

417Β 

386Β 

387Β 

370Β 

Credit impairment charges and other provisions

(10)

(12)

(9)

(10)

(13)

(8)

(17)

(10)

Net operating income

439Β 

435Β 

417Β 

412Β 

404Β 

378Β 

370Β 

360Β 

Operating expenses

(384)

(369)

(375)

(365)

(363)

(351)

(320)

(315)

Share of post tax results of associates & JVs

(1)

(1)

-Β 

(1)

-Β 

-Β 

-Β 

-Β 

Adjusted profit before tax and profit before tax

54Β 

65Β 

42Β 

46Β 

41Β 

27Β 

50Β 

45Β 

Β 

Investment Management

Adjusted basis

Total income net of insurance claims

22Β 

32Β 

33Β 

24Β 

20Β 

24Β 

5Β 

29Β 

Operating expenses

(6)

(3)

(6)

-Β 

(8)

-Β 

(3)

-Β 

Adjusted profit before tax

16Β 

29Β 

27Β 

24Β 

12Β 

24Β 

2Β 

29Β 

Β Β 

Adjusting items

Disposal of strategic investment in BlackRock, Inc.

-Β 

-Β 

(58)

-Β 

-Β 

-Β 

-Β 

-Β 

Impairment of investment in BlackRock, Inc.

-Β 

(1,800)

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

Profit/(loss) before tax

16Β 

(1,771)

(31)

24Β 

12Β 

24Β 

2Β 

29Β 

Β 

Head Office Functions and Other Operations1

Adjusted basis

Total income net of insurance claims

(7)

(290)

(21)

(16)

(127)

(15)

57Β 

(93)

Credit impairment charges and other provisions

(1)

1Β 

(3)

4Β 

(8)

1Β 

1Β 

4Β 

Net operating income

(8)

(289)

(24)

(12)

(135)

(14)

58Β 

(89)

Operating expenses (excluding UK bank levy)

(138)

(112)

(118)

(80)

(100)

(89)

(261)

(129)

UK bank levy

(325)

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

Share of post tax results of associates & JVs

-Β 

-Β 

-Β 

-Β 

(1)

1Β 

-Β 

-Β 

Adjusted loss before tax

(471)

(401)

(142)

(92)

(236)

(102)

(203)

(218)

Β Β 

Adjusting items

Own credit

(263)

2,882Β 

440Β 

(351)

487Β 

(947)

953Β 

(102)

Gains on debt buy-backs

1,130Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

-Β 

(Losses)/gains on acquisitions and disposals

(23)

1Β 

(3)

2Β 

(1)

1Β 

-Β 

-Β 

Profit/(loss) before tax

373Β 

2,482Β 

295Β 

(441)

250Β 

(1,048)

750Β 

(320)

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The impact of movements in own credit is now included within the results of Head Office Functions and Other Operations, rather than Barclays Capital.

Performance Management

Remuneration

We recognise the understandable importance that all of our stakeholders attach to the judgements that we must apply in managing remuneration. We take that responsibility seriously and, as a consequence, we seek to manage remuneration in a way that is consistent with protecting future revenue flows and our ability to maximise returns to shareholders while enhancing our customer and client service standards.

Ensuring that we have the right people, in the right roles, is vital to our ability to generate shareholder returns by serving our customers and clients effectively, especially in the highly competitive, global markets in which we operate across our businesses. This requires that we are competitive in the way in which we manage remuneration.

We manage remuneration decisions on the basis of total compensation, comprising salaries, bonuses and long term incentives. An important tool in ensuring an appropriate balance between competitiveness and responsibility is the mix between the fixed and variable components of remuneration. We have set the fixed component of remuneration - which largely comprises salaries - at a level consistent with market rates and the prevailing regulatory requirements. We then use the variable component of remuneration to create the flexibility that allows our cost base to respond to changes in economic and business conditions and to provide a clear and explicit link between remuneration and current and future performance. That link includes, in particular for senior roles, paying a substantially higher proportion of bonuses in shares and the inclusion of clawback provisions in deferred bonuses to help ensure sustained performance over the longer term.

We have increased the use of deferred bonuses to better align the incentive created by the variable component of remuneration to sustained performance. Deferred bonuses are payable only once an employee meets certain conditions, including a specified period of service, such that the related costs are recognised over that period. This creates a timing difference between the communication of the bonus pool (being the total bonus awards granted that are decided upon by management and approved by the Board Remuneration Committee) and the charges that appear in the income statement for any year. As such, set out below are the components of remuneration that relate to management's and the Board's decisions on the bonus pool reconciled to the income statement charge, recognised in accordance with accounting standards.

Incentive awards

Β·; Total bonus pool down 25% and total incentive awards down 26% versus 2010, with adjusted Group PBT reducing 2%

Β·; Total bonus pool as a percentage of profit before tax (pre-bonus) down year on year from 33% to 28%

Β·; Barclays Capital bonus pool down 32% and total incentive awards down 35% versus 2010, with Barclays Capital PBT reducing 32%

Β·; Average value of bonus per Group employee down 21% year on year to Β£15,200; average value of bonus per Barclays Capital employee down 30% to Β£64,000

Β·; Current year cash bonus capped at Β£65,000 for all Barclays Capital employees

Β·; Proportion of bonus pool that is deferred significantly exceeds the FSA's Remuneration Code requirements and is expected to be amongst the highest deferral levels globally; 75% of the bonus pool in Barclays Capital is deferred

Β·; Annual incentives for the Executive Directors and the eight highest paid senior executive officers down 48% versus 2010 on a like-for-like basis

Β 

Bonus Pool Component

Expected Grant Date

Expected Payment Date(s)1

Year(s) in which Income Statement Charge Arises2

Current year cash bonus

February 2012

February 2012

2011

Current year share bonus

February/March 2012

February 2012 to

September 2012

2011

Deferred cash bonus

March 2012

March 2013 (33.3%)

March 2014 (33.3%)

March 2015 (33.3%)

2012 (48%)

2013 (35%)

2014 (15%)

2015 (2%)

Deferred share bonus

March 2012

March 2013 (33.3%)

March 2014 (33.3%)

March 2015 (33.3%)

2012 (48%)

2013 (35%)

2014 (15%)

2015 (2%)

Β 

Β 

Β 

Β 

Β 

1 Payments are subject to all performance conditions being met prior to the expected payment date. In addition, employees receiving a deferred cash bonus may be awarded a service credit of 10% of the initial value of the award at the time that the final instalment is made, subject to continued employment.

2 The income statement charge is based on the period over which performance conditions are met.

Performance Management

Total Incentive Awards Granted - Current Year and Deferred

Β 

Β 

Barclays Group

Barclays Capital

Year Ended

Year Ended

Year Ended

Year Ended

31.12.11

31.12.10

31.12.11

31.12.10

Β£m

Β£m

% Change

Β£m

Β£m

% Change

Current year cash bonus

832Β 

1,601Β 

(48)

381Β 

1,139Β 

(67)

Current year share bonus

66Β 

73Β 

(10)

3Β 

57Β 

(95)

Total current year bonus

898Β 

1,674Β 

(46)

384Β 

1,196Β 

(68)

Deferred cash bonus

618Β 

568Β 

9Β 

576Β 

530Β 

9Β 

Deferred share bonus

634Β 

609Β 

4Β 

576Β 

535Β 

8Β 

Total deferred bonus

1,252Β 

1,177Β 

6Β 

1,152Β 

1,065Β 

8Β 

Bonus pool

2,150Β 

2,851Β 

(25)

1,536Β 

2,261Β 

(32)

Sales commissions, commitments and other incentives

428

633

(32)

201

399

(50)

Total incentive awards granted

2,578

3,484

(26)

1,737

2,660

(35)

Bonus pool as % of PBT (pre bonus)1

28%

33%

35%

36%

Bonus pool as % of adjusted PBT (pre bonus)1

29%

34%

35%

36%

Proportion of bonus that is deferred

58%

41%

75%

47%

Total employees (full time equivalent)

141,100Β 

147,500Β 

(4)

24,000Β 

24,800Β 

(3)

Bonus per employee

Β£15,237Β 

Β£19,329Β 

(21)

Β£64,000Β 

Β£91,169Β 

(30)

Β 

Year Ended

Year Ended

Reconciliation of Total Incentive Awards Granted to Income Statement Charge

31.12.11

31.12.10

Β£m

Β£m

Total incentive awards for 2011

2,578

3,484

Less: deferred bonuses awarded for 2011

(1,252)

(1,177)

Add: current year charges for deferred bonuses from previous years

995

904

Other2

206

139

Income statement charge for performance costs

2,527

3,350

Β·; Employees only become eligible to receive payment from a deferred bonus once all of the relevant conditions have been fulfilled, including the provision of services to the Group

Β·; The income statement charge for performance costs reflects the charge for employees' actual services provided to the Group during the relevant calendar year (including where those services fulfil performance conditions relating to previously deferred bonuses). It does not include charges for deferred bonuses where performance conditions have not been met

Β·; As a consequence, while the 2011 incentive awards granted were down 26% compared to 2010, the income statement charge for performance costs was down 25%

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Calculated as bonus awards divided by profit before tax excluding the income statement charge for bonus awards.

2 Difference between incentive awards granted and income statement charge for sales commissions, commitments and other incentives.

Β 

Performance Management

Β 

Year Ended

Year Ended

Income Statement Charge

31.12.11

31.12.10

Β£m

Β£m

% Change

Performance costs

2,527

3,350

(25)

Salaries

6,277

6,151

2

Other share based payments

167

168

(1)

Social security costs

716

719

-

Post retirement benefits

727

528

38

Total compensation costs

10,414

10,916

(5)

Bank payroll tax

76

96

(21)

Other1

917

904

1

Non compensation costs

993

1,000

(1)

Total staff costs

11,407

11,916

(4)

Β·; Total staff costs reduced 4% to Β£11,407m, principally reflecting the Β£823m reduction in performance costs offset by the impact of a Β£304m pension credit recognised in 2010

Β·; Performance costs reduced 25% to Β£2,527m, principally reflecting reduced charges for current year cash bonuses

Β·; It is currently anticipated that deferred bonuses will be charged to the income statement in the following years:

Actual

Expected

Year in which Income Statement Charge is Expected to beΒ 

Year Ended

Year Ended

Year Ended

2013 and

Taken for Deferred Bonuses2

31.12.10

31.12.11

31.12.12

beyond

Β£m

Β£m

Β£m

Β£m

Deferred bonuses from 2009 and earlier bonus pools

904

405

139

23

Deferred bonuses from 2010 bonus pool

-

590

387

205

Deferred bonuses from 2011 bonus pool

-

-

601

651

Income statement charge for deferred bonuses

904

995

1,127

879

Β·; Salaries increased 2% to Β£6,277m in line with inflation on a moderately declining average headcount

Β·; The post retirement benefits charge increased 38% to Β£727m reflecting the non-recurrence of a Β£304m credit in 2010. There have been no material changes or augmentations to any of the post retirement benefit programmes in 2011

Glossary

Current year cash bonus - Bonus paid to employees in cash on a discretionary basis in respect of performance in the period.Β 

Current year share bonus - Bonus paid to employees in shares on a discretionary basis in respect of performance in the period. In keeping with regulatory requirements, the shares may be subject to a minimum retention period.

Deferred cash bonus - Performance award granted on a discretionary basis and paid in cash to employees for, and subject to, providing future service over a period of usually three years. These awards also include provisions for potential clawback in accordance with the FSA Remuneration Code.

Deferred share bonus - Performance award granted on a discretionary basis and paid in shares to employees for, and subject to, providing future service over a period of usually three years. These awards also include provisions for potential clawback in accordance with the FSA Remuneration Code.

Incentive awards - Total of current year and deferred bonus plus sales commissions, guaranteed incentives and long term incentive plan awards.

Sales commissions, commitments and other incentives - Includes commission-based arrangements, guaranteed incentives and Long Term Incentive Plan awards.

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Includes staff training, redundancy and recruitment.

Β 

2 The actual amount charged depends upon whether performance conditions have been met and will vary compared with the above expectation.

Performance Management

Returns and Equity by Business

Returns on average equity and average tangible equity are calculated using profit after tax and non-controlling interests for the period, divided by average allocated equity or tangible equity as appropriate.

Average allocated equity has been calculated as 10% (previously 9%) of average risk weighted assets for each business, reflecting the planning assumptions the Group uses for capital purposes, adjusted for capital deductions, including goodwill and intangible assets. The higher level of capital currently held, reflecting the current Core Tier 1 capital ratio of 11.0%, is allocated to Head Office Functions and Other Operations.

Average allocated tangible equity is calculated using the same method but excludes goodwill and intangible assets. Comparatives throughout this document have been calculated based on 10% of risk weighted assets.

Β 

Adjusted1Β 

Statutory

Year Ended

Year Ended

Year Ended

Year Ended

Return on Average Equity

31.12.11

31.12.10

31.12.11

31.12.10

%

%

%

%

UK RBB

14.9Β 

9.9

10.6Β 

11.4

Europe RBB

(6.0)

(1.0)

(21.8)

(0.2)

Africa RBB

10.0Β 

9.0

10.0Β 

11.5

Barclaycard

17.4Β 

12.5

6.8Β 

12.5

Barclays Capital

10.4Β 

13.5

10.4Β 

13.5

Barclays Corporate

1.3Β 

(4.1)

(1.4)

(7.1)

Barclays Wealth

10.9Β 

8.8

10.9Β 

8.8

Investment Management

24.1Β 

6.5

nm

6.5

Group

6.6Β 

6.8

5.8Β 

7.2

Β 

Adjusted1

Statutory

Return on Average Tangible Equity

%

%

%

%

UK RBB

28.6Β 

18.7

20.3Β 

21.4

Europe RBB

(7.9)

(1.3)

(29.0)

(0.2)

Africa RBB2Β 

16.6Β 

15.9

16.7Β 

18.2

Barclaycard

23.0Β 

16.9

9.0Β 

16.9

Barclays Capital

10.8Β 

14.1

10.8Β 

14.1

Barclays Corporate

1.4Β 

(4.4)

(1.5)

(7.7)

Barclays Wealth

15.0Β 

12.3

15.0Β 

12.3

Investment Management

24.1Β 

6.5

nm

6.5

Group

7.9Β 

8.2

6.9Β 

8.7

Β 

Average Equity

Average Tangible Equity

Β£m

Β£m

Β£m

Β£m

UK RBB

6,821Β 

6,954

3,562Β 

3,694

Europe RBB

2,703Β 

2,506

2,032Β 

1,844

Africa RBB

2,866Β 

2,750

1,064Β 

908

Barclaycard

4,634Β 

4,263

3,503Β 

3,149

Barclays Capital

20,501Β 

22,122

19,750Β 

21,176

Barclays Corporate

7,208Β 

8,034

6,928Β 

7,473

Barclays Wealth

1,724Β 

1,647

1,259Β 

1,179

Investment Management

359Β 

585

359Β 

585

Head Office Functions and Other Operations3Β 

4,997Β 

976

4,994Β 

975

Group

51,813Β 

49,837

43,451Β 

40,983

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Adjusted performance measures exclude the impact of own credit gains, gains on debt buy-backs (retirement of non-qualifying Tier 1 Capital under Basel 3), loss on disposal of a portion of the Group's strategic investment in BlackRock, Inc. recycled through investment income, impairment of investment in BlackRock, Inc., provision for PPI redress, goodwill impairment and loss/gain on acquisitions and disposals. The UK bank levy has not been included as an adjusting item.

2 The return on average tangible equity for Africa RBB is calculated based on average tangible equity including amounts relating to Absa's non-controlling interests.

3 Includes risk weighted assets and capital deductions in Head Office Functions and Other Operations, plus the residual balance of average shareholders' equity and tangible equity. Β 

Β 

Β 

Performance Management

Margins and Balances

Β Β 

Year Ended

Year Ended

Analysis of Net Interest Income

31.12.11

31.12.10

Β£m

Β£m

Retail and Business Banking, Corporate and Wealth customer interest income

- Customer assets

Β 6,983Β 

Β 6,956Β 

- Customer liabilities

Β 2,866Β 

Β 2,167Β 

Β 9,849Β 

Β 9,123Β 

Retail and Business Banking, Corporate and Wealth non-customer interest income

- Product structural hedge1

Β 1,168Β 

Β 1,403Β 

- Equity structural hedge2

Β 824Β 

731Β 

- Other

Β 148Β 

Β 116Β 

Total Retail and Business Banking, Corporate and Wealth net interest income

Β 11,989Β 

Β 11,373Β 

Barclays Capital3

Β 1,177Β 

Β 1,121Β 

Head Office and Investment Management2

(965)

29Β 

Group net interest income

Β 12,201Β 

Β 12,523Β 

Β 

Retail and Business Banking, Corporate and Wealth Net Interest Income

Barclays distinguishes the relative net interest contribution from each of customer assets and customer liabilities, and separates this from the contribution delivered by non-customer net interest income, which principally arises from the Group hedging activities.

Customer interest income

Β·; Customer net interest income increased 8% to Β£9,849m, driven by increases in the customer liability margin and growth in average customer asset and liability balances. Retail customer liabilities grew principally due to demand for savings products in the UK

Β·; The customer asset margin declined to 2.20% (2010: 2.25%), reflecting an increase in the cost of funds across each of the individual RBB, Corporate and Wealth businesses. This was partially offset by increased customer pricing across most of the businesses

Β·; The customer liability margin increased to 1.06% (2010: 0.86%) reflecting the increase in the cost of funds and therefore value generated from RBB, Corporate and Wealth customer liabilities

Non-customer interest income

Β·; Non-customer net interest income decreased 5% to Β£2,140m, reflecting a 7% reduction in the benefits from Group hedging activities to Β£1,992m. Group hedging activities utilise structural interest rate hedges to mitigate the impact of the low interest rate environment on customer liabilities and the Group's equity

Β·; Product structural hedges generated a lower contribution of Β£1,168m (2010: Β£1,403m), as hedges were maintained at lower market interest rates. The extended duration profile constructed in H1 2011 continues to moderate this impact. Based on the market curve as at the end of 2011 and the on-going hedging strategy, fixed rate returns on product structural hedges are expected to continue to make a significant but declining contribution in 2012

Β·; The contribution from equity structural hedges in RBB, Corporate and Wealth increased to Β£824m (2010: Β£731m) including a Β£216m increase in gains on sale of hedging instruments

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Product structural hedges convert short term interest margin volatility on product balances (such as non-interest bearing current accounts and managed rate deposits) into a more stable medium term rate and are built on a monthly basis to achieve a targeted maturity profile.

2 Equity structural hedges are in place to manage the volatility in net earnings generated by businesses on the Group's equity, with the impact allocated to businesses in line with their economic capital usage.

Β 

3 Includes contribution from equity structural hedging. Total Group income from equity structural hedges increased to Β£2,109m (2010: Β£1,788m) including Β£1,285m (2010: Β£1,057m) that was allocated to Barclays Capital and Head Office, primarily due to increased gains on sale of hedging instruments partially offset by a decline in ongoing hedging contribution.

Performance Management

Other Group Net Interest Income

Β·; Barclays Capital net interest income increased 5% to Β£1,177m, including a Β£247m increase in gains on sale of hedging instruments

Β·; Head Office and Investment Management net interest expense of Β£965m (2010: Β£29m income) principally reflects a reduction in income which is transferred from trading income within Head Office relating to interest rate swaps used for hedge accounting purposes, together with an increase in amounts transferred to businesses relating to gains arising from the sale of hedging instrumentsΒ 

Β 

Net Interest Margin

Β·; The net interest margin for RBB, Corporate and Wealth remained stable at 2.04% (2010: 2.03%). Consistent with prior periods the net interest margin is expressed as a percentage of the sum of average customer assets and liabilities, to reflect the impact of the margin generated on retail and commercial banking liabilities

Β·; The net interest margin expressed as a percentage of average customer assets only, improved to 3.77% (2010: 3.67%)

Β·; An analysis is provided below for RBB, Corporate and Wealth for each of the component parts of net interest income

Year Ended 31.12.11

UK RBB

Europe RBB

Africa RBB

Barclaycard

Barclays Corporate

Barclays Wealth

Total RBB, Corporate and Wealth

%

%

%

%

%

%

%

Customer asset margin

1.22Β 

0.87Β 

3.11Β 

9.52Β 

1.35Β 

0.77Β 

2.20Β 

Customer liability margin

0.87Β 

0.65Β 

2.27Β 

-Β 

1.00Β 

0.99Β 

1.06Β 

Non-customer generated margin

0.46Β 

0.47Β 

0.32Β 

(0.08)Β 

0.29Β 

0.36Β 

0.36Β 

Net interest margin

1.51Β 

1.28Β 

3.07Β 

9.44Β 

1.46Β 

1.29Β 

2.04Β 

Average customer assets (Β£m)

Β 118,503Β 

Β 43,749Β 

Β 38,877Β 

Β 30,289Β 

Β 68,667Β 

Β 17,546Β 

Β 317,631Β 

Average customer liabilities (Β£m)

Β 107,761Β 

Β 17,702Β 

Β 29,473Β 

Β -Β 

Β 70,632Β 

Β 44,536Β 

Β 270,104Β 

Β 

Year Ended 31.12.10

Β 

Customer asset margin

1.26Β 

1.02Β 

3.12Β 

9.35Β 

1.43Β 

0.81Β 

2.25Β 

Customer liability margin

0.68Β 

0.11Β 

2.25Β 

-Β 

0.76Β 

0.87Β 

0.86Β 

Non-customer generated margin

0.47Β 

0.41Β 

0.18Β 

0.42Β 

0.41Β 

0.37Β 

0.40Β 

Net interest margin

1.45Β 

1.16Β 

2.94Β 

9.77Β 

1.53Β 

1.22Β 

2.03Β 

Average customer assets (Β£m)

Β 113,713Β 

Β 41,509Β 

Β 41,328Β 

Β 28,811Β 

Β 69,831Β 

Β 14,529Β 

Β 309,721Β 

Average customer liabilities (Β£m)

Β 104,508Β 

Β 17,263Β 

Β 27,731Β 

Β -Β 

Β 60,946Β 

Β 40,985Β 

Β 251,433Β 

Β 

Β·; The customer asset margin is presented as a percentage of interest earned on customer assets (excluding the impact of hedging), relative to the average internal funding rate divided by average customer assets.Β The customer liability margin is calculated as the interest on customer liabilities (excluding the impact of hedging), relative to the average internal funding rate, divided by average customer liabilities

Β·; The non-customer generated margin is calculated as non-customer interest income (principally comprising the impact of both the product and equity structural hedge) as a percentage of the sum of average customer assets and liabilities, consistent with the presentation of the net interest margin

Β·; The Group's internal funding rate prices intra-group funding and liquidity to appropriately give credit to businesses with net surplus liquidity and to charge those businesses in need of wholesale funding at a rate that is driven by prevailing market rates including a term premium. The objective is to price internal funding for assets and liabilities in line with the cost of alternative funding, which ensures there is consistency between retail and wholesale sources

Β 

Β 

Risk Management

Overview

Β·; Barclays has clear risk management objectives and a well-established strategy to deliver these objectives. The approach to identifying, assessing, reporting, controlling and managing risks is formalised in the Principal Risks Policy and associated control framework

Β·; During 2011, the Principal Risks Policy was updated, resulting in risks being grouped into four categories with no significant change to the underlying risk types. Further information will be provided in the Annual Report

Β·; The Group's Principal Risks and the current associated uncertainties1, together with references to where areas of significant risk affecting the 2011 results are described, are as follows:

Principal Risks and Associated Uncertainties1

Β 

Topics Covered

Page

Funding Risk

Β 

Β 

Β 

- Impact of Basel 3 as regulatory rules are finalised

- Impacts on capital ratios from weak profit performance

- Volatility in cost of funding due to economic uncertainty

- Reduction in available depositor and wholesale funding

Β 

- Capital base, risk weighted assets and balance sheet leverage

- Liquidity pool and funding structure

38

Β 

41

Β 

Credit Risk

Β 

Β 

Β 

- Impact of potentially deteriorating sovereign credit quality, particularly debt servicing and refinancing capability

- Extent and sustainability of economic recovery, including impact of austerity measures on the European economies

- Increase in unemployment due to a weaker economy, fiscal tightening and other measures

- Impact of rising inflation and potential interest rate rises on consumer debt affordability and corporate profitability

- Possibility of further falls in residential property prices in the UK, South Africa and Western Europe

- Potential liquidity shortages increasing counterparty risks

- Potential for large single name losses and deterioration in specific sectors and geographies

- Possible deterioration in remaining credit market exposures

- Potential exit of one or more countries from the Euro as a result of the European debt crisis

Β 

- Total assets by valuation basis and underlying asset class

- Loans and advances to customers and banks

- Impairment, potential credit risk loans and coverage ratios

- Retail credit risk

- Wholesale credit risk

- Barclays Capital credit market exposures

- Group exposures to selected countries

46

Β 

47

Β 

49

Β 

52

57

64

59

Market Risk

Β 

Β 

Β 

- Reduced client activity leading to lower revenues

- Decreases in market liquidity due to economic uncertainty

- Impact on income from uncertain interest and exchange rate environment

- Asset returns underperforming pension liabilities

- Analysis of market risk and, in particular, Barclays Capital's DvaR

- Analysis of interest margins

- Retirement benefit liabilities

66

35

75

Operational Risk

Β 

Β 

Β 

- Implementation of strategic change and integration programmes across the Group

- Continued regulatory and political focus, driven by the global economic climate

- Impact of new, wide ranging, legislation in various countries coupled with changing regulatory landscape

- Increasingly litigious environment

- The crisis management agenda and breadth of regulatory change required in global financial institutions

- Significant litigation matters

- Significant investigations

- Significant regulatory matters

78

80

80

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The associated uncertainties may affect more than one Principal Risk

Funding Risk - Capital

Β 

Key Capital Ratios

As at

As at

31.12.11

31.12.10

Core tier 1

11.0%

10.8%

Tier 1

12.9%

13.5%

Total capital

16.4%

16.9%

Capital Resources

Β£m

Β£m

Shareholders' equity (excluding non-controlling interests) per balance sheet

55,589Β 

50,858Β 

Non-controlling interests per balance sheet

9,607Β 

11,404Β 

Β - Less: other tier 1 capital - preference shares

(6,235)

(6,317)

Β - Less: other tier 1 capital - Reserve Capital Instruments

-Β 

(1,275)

Β - Less: non-controlling tier 2 capital

(573)

(572)

Other regulatory adjustments

(138)

(317)

Regulatory adjustments and deductions:

Own credit cumulative gain (net of tax)

(2,680)

(621)

Defined benefit pension adjustment

(1,241)

99Β 

Unrealised losses on available for sale debt securities

555Β 

340Β 

Unrealised gains on available for sale equity (recognised as tier 2 capital)

(828)

-Β 

Cash flow hedging reserve

(1,442)

(152)

Goodwill and intangible assets

(7,560)

(8,326)

50% excess of expected losses over impairment (net of tax)

(506)

(268)

50% of securitisation positions

(1,577)

(2,360)

Other regulatory adjustments

95Β 

368Β 

Core tier 1 capital

Β 43,066Β 

Β 42,861Β 

Other tier 1 capital:

Preference shares

6,235Β 

6,317Β 

Tier 1 notes1Β 

530Β 

1,046Β 

Reserve Capital Instruments

2,895Β 

6,098Β 

Regulatory adjustments and deductions:

50% of material holdings

(2,382)

(2,676)

50% tax on excess of expected losses over impairment

129Β 

(100)

Total tier 1 capital

Β 50,473Β 

Β 53,546Β 

Tier 2 capital:

Undated subordinated liabilities

1,657Β 

1,648Β 

Dated subordinated liabilities

15,189Β 

16,565Β 

Non-controlling tier 2 capital

573Β 

572Β 

Reserves arising on revaluation of property

25Β 

29Β 

Unrealised gains on available for sale equity

828Β 

-Β 

Collectively assessed impairment allowances

2,385Β 

2,409Β 

Tier 2 deductions:

50% of material holdings

(2,382)

(2,676)

50% excess of expected losses over impairment (gross of tax)

(635)

(168)

50% of securitisation positions

(1,577)

(2,360)

Total capital regulatory adjustments and deductions:

Investments that are not material holdings or qualifying holdings

(1,991)

(1,622)

Other deductions from total capital

(597)

(628)

Total regulatory capital Β 

Β 63,948Β 

Β 67,315Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Tier 1 notes are included in subordinated liabilities in the consolidated balance sheet.

Β 

Β 

Β 

Funding Risk - Capital

Β·; Core Tier 1 capital increased by Β£0.2bn to Β£43.1bn primarily driven by:

- Β£2.6bn capital generated from retained profits excluding own credit gain, impairment of investment in BlackRock, Inc. and goodwill impairment, which are added back for regulatory capital purposes

- Β£1.1bn reduction in the value of the investment in BlackRock, Inc. prior to impairment

- Β£0.5bn net increase from the impact of share awards on shareholders' funds

- Β£1.3bn reduction reflecting contributions made to the UK Retirement Fund in 2011

- Β£1.3bn reduction due to foreign currency movements, primarily due to the depreciation of the South African Rand and Euro against Sterling

- Β£0.8bn increase resulting from lower regulatory deductions

Β·; Total capital resources decreased by Β£3.4bn to Β£63.9bn principally as a result of the debt buy-back in December 2011 of Β£1.9bn Reserve Capital Instruments and Β£0.5bn Tier 1 notes that will not qualify as Tier 1 capital under Basel 3 and the redemption of a further Β£1.3bn of Reserve Capital Instruments

Β 

Total Assets and Risk Weighted Assets by Business

Β 

Total Assets by Business

Risk Weighted Assets by Business

As at 31.12.11

As at

31.12.10

As at

31.12.11

As at

31.12.10

Β£m

Β£m

Β£m

Β£m

UK RBB

127,845Β 

121,590Β 

33,956Β 

35,274Β 

Europe RBB

51,310Β 

53,609Β 

17,436Β 

17,269Β 

Africa RBB

50,759Β 

60,264Β 

33,419Β 

38,401Β 

Barclaycard

33,838Β 

30,324Β 

34,186Β 

31,913Β 

Barclays Capital

1,158,351Β 

1,094,799Β 

186,700Β 

191,275Β 

Barclays Corporate

88,674Β 

85,735Β 

69,712Β 

70,796Β 

Barclays Wealth

20,866Β 

17,849Β 

13,076Β 

12,398Β 

Investment Management

4,066Β 

4,612Β 

125Β 

74Β 

Head Office Functions and Other Operations

27,818Β 

20,863Β 

2,389Β 

631Β 

Total

1,563,527Β 

1,489,645Β 

390,999Β 

398,031Β 

Β 

Risk Weighted Assets by Risk

Β 

As at

As at

31.12.11

31.12.10

Β£m

Β£m

Credit risk

245,224Β 

260,998Β 

Counterparty risk

Β - Internal model method

33,131Β 

29,466Β 

Β - Non-model method

4,953Β 

14,397Β 

Market risk

Β - Modelled - VaR

26,568Β 

9,209Β 

Β - Modelled - Charges add-on and Non-VaR

17,560Β 

3,769Β 

Β - Standardised

27,823Β 

48,073Β 

Operational risk

35,740Β 

32,119Β 

Total risk weighted assets

390,999Β 

398,031Β 

Β 

Β 

Funding Risk - Capital

Β·; Group risk weighted assets decreased by 2% to Β£391bn (2010: Β£398bn) driven by:

- Β£30bn increase from implementation of CRD3 incorporating Basel 2.5, predominantly in modelled market risk

- Β£26bn reduction across credit, counterparty and market risk in Barclays Capital, due to lower levels of activity combined with risk reduction, offset by a Β£4bn increase relating to market stress

- Β£11bn reduction from currency movements, primarily depreciation of the Rand and Euro against Sterling

- Β£9bn reduction due to credit market exposure sell down in Barclays Capital

- Β£5bn increase from business growth, Β£2bn relating to UK RBB and Barclays Corporate, reflecting delivery against Project Merlin targets, and Β£3bn from Barclaycard acquisitions

Β 

Balance Sheet Leverage

As at

31.12.11

As at

31.12.10

Β£m

Β£m

Total assets1Β 

1,563,527Β 

1,489,645Β 

Counterparty netting

(440,592)

(340,467)

Collateral on derivatives

(51,124)

(37,289)

Net settlement balances and cash collateral

(61,913)

(48,108)

Goodwill and intangible assets

(7,846)

(8,697)

Customer assets held under investment contracts2

(1,681)

(1,947)

Adjusted total tangible assets

1,000,371Β 

1,053,137Β 

Total qualifying Tier 1 capital

50,473Β 

53,546Β 

Adjusted gross leverage

20Β 

20Β 

Adjusted gross leverage (excluding liquidity pool)

17Β 

17Β 

Ratio of total assets to shareholders' equity

24Β 

24Β 

Ratio of total assets to shareholders' equity (excluding liquidity pool)

22Β 

21Β 

Β 

Β·; Barclays continues to manage its balance sheet within limits and targets for balance sheet usage

Β·; Adjusted gross leverage was 20x (2010: 20x) as the reduction in qualifying Tier 1 Capital to Β£50.5bn (2010: Β£53.5bn) was offset by the reduction in adjusted total tangible assets by 5% to Β£1,000bn

Β·; At month ends during 2011 the ratio moved in the range from 20x to 23x with fluctuations arising primarily within collateralised reverse repurchase lending and high quality trading portfolio assets

Β·; Adjusted total tangible assets include cash and balances at central banks of Β£106.9bn (31 December 2010: Β£97.6bn). Excluding these balances, the balance sheet leverage would be 18x (2010: 18x). Excluding the liquidity pool, leverage would be 17x (2010: 17x)

Β·; The ratio of total assets to total shareholders' equity was 24x (2010: 24x) and moved within a month end range of 24x to 28x, driven by trading activity fluctuations noted above and changes in gross interest rate derivatives and settlement balances

Β·; The Basel 3 guidelines include a proposed leverage metric, to be implemented by national supervisors in parallel run from 1 January 2013 (migrating to a Pillar 1 measure by 2018). Based on our interpretation of the current proposals the Group's Basel 3 leverage ratio as at 31 December 2011 would be within the proposed limit of 33x

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Includes Liquidity Pool of Β£152bn (2010: Β£154bn).

2 Comprising financial assets designated at fair value and associated cash balances.

Funding Risk - Liquidity

Liquidity Pool

The Group liquidity pool as at 31 December 2011 was Β£152bn (2010: Β£154bn) and moved within a month-end range of Β£140bn to Β£167bn during the year. The liquidity pool is held unencumbered and is not used to support payment or clearing requirements. It is intended to offset stress outflows and comprises the following cash and unencumbered assets.

Β 

Β 

Cash and Deposits with Central Banks1Β 

Government Bonds2Β 

Other Available Liquidity

Total3Β 

Β£bn

Β£bn

Β£bn

Β£bn

As at 31.12.11

105

36

11Β 

152

As at 31.12.10

96

40

18Β 

154

Β 

Liquidity Risk Management Framework

Barclays has a comprehensive Liquidity Risk Management Framework (the Liquidity Framework) for managing the Group's liquidity risk. The Liquidity Framework meets the FSA's standards and is designed to ensure that the Group maintains sufficient financial resources of appropriate quality for the Group's funding profile. This is achieved via a combination of policy formation, review and governance, analysis, stress testing, limit setting and monitoring. Together, these meet internal and regulatory requirements.Β 

Since June 2010, the Group has reported its liquidity position against backstop Individual Liquidity Guidance (ILG) provided by the FSA. The Group also monitors compliance against anticipated Basel 3 metrics, including the Liquidity Coverage Ratio (LCR) and the Net Stable Funding Ratio (NSFR). As at 31 December 2011, the Group met 82% of the LCR (2010: 80%) and 97% of the NSFR (2010: 94%) requirements and is on track to meet the 100% compliance under Basel 3 required by 2015 and 2018 respectively.

Under the Liquidity Framework, the Group has established a Liquidity Risk Appetite (LRA), which is measured with reference to the liquidity pool as a percentage of anticipated stressed net contractual and contingent outflows for each of three stress scenarios. These scenarios are aligned to the FSA's prescribed stresses and cover a market-wide stress event, a Barclays-specific stress event and a combination of the two. Under normal market conditions, the liquidity pool must be in excess of 100% of three months' anticipated outflows for a market-wide stress and one month's anticipated outflows for each of the Barclays-specific and combined stresses. As at 31 December 2011, the liquidity pool as a percentage of the anticipated net outflows under each of the stress scenarios was:

Β 

Market-wide3 month

Barclays-specific1 month

Combined1 month

Liquidity pool as a percentage of anticipated net outflows

127%

107%

118%

Β 

Barclays monitors the money markets closely, in particular for early indications of the tightening of available funding. In these conditions, the nature and severity of the stress scenarios are reassessed and appropriate action taken with respect to the liquidity pool. This may include further increasing the size of pool or monetising the pool to meet stress outflows.

Funding Structure

The Group's overall funding strategy is to develop a diversified funding base (both geographically and by depositor type) and maintain access to a variety of alternative funding sources, to minimise the cost of funding while providing protection against unexpected fluctuations.Β 

Within this, the Group aims to align the sources and uses of funding. As such, retail and commercial customer loans and advances are largely funded by customer deposits. Other assets together with other loans and advances and unencumbered assets, are funded by long term wholesale debt and equity.

Trading portfolio assets and reverse repurchase agreements are largely funded in the wholesale markets by repurchase agreements and trading portfolio liabilities, whilst derivative assets are largely matched by derivatives liabilities.

The liquidity pool is predominantly funded through wholesale markets.

Β 

Β 

1 Of which over 95% is placed with the Bank of England, US Federal Reserve, European Central Bank, Bank of Japan and Swiss National Bank.

2 Of which over 80% comprised UK, US, Japanese, French, German and Dutch securities.

3 Β£140bn of which is FSA eligible.

Β 

Β 

Funding Risk - Liquidity

Deposit Funding

Funding of Loans and Advances to Customers1

Loans and Advances

to Customers

Customer

Β Deposits

Loan to

Deposit Ratio

Β£bn

Β£bn

%

RBB

231.6Β 

158.7Β 

Β 146Β 

Barclays Corporate1

64.6Β 

77.7Β 

Β 83Β 

Barclays Wealth

18.8Β 

46.5Β 

Β 40Β 

Total funding excluding secured

315.0Β 

282.9Β 

Β 111Β 

Secured funding

28.7Β 

Β Β 

Sub-total including secured funding

315.0Β 

311.6Β 

Β 101Β 

Β 

Β Β 

RBB, Corporate and Wealth

315.0Β 

282.9Β 

Β 111Β 

Barclays Capital

63.4Β 

46.0Β 

Β 138Β 

Group Centre

0.9Β 

-Β 

Β nmΒ 

Trading settlement balances and cash collateral

52.6Β 

37.1Β 

Β 142Β 

Total

431.9Β 

366.0Β 

Β 118Β 

Β 

Β 

Β 

Β 

Β 

The total loan to deposit ratio as at 31 December 2011 was 118% (2010: 124%) and the loan to deposit and long-term funding ratio was 75% (2010: 77%).

RBB, Barclays Corporate and Barclays Wealth activities are largely funded with customer deposits. As at 31Β December 2011, the loan to deposit ratio for these businesses was 111% (2010: 114%) and the loan to deposit and secured funding ratio was 101% (2010: 105%). The funding gap for these businesses is met using asset backed securities and covered bonds secured primarily over customer loans and advances such as residential mortgages and credit card receivables.

The excess of Barclays Capital's loans and advances over customer deposits is funded with long-term debt and equity.

Included within RBB and Barclays Capital are Absa related balances totalling Β£38.0bn of loans and advances to customers funded by Β£33.0bn of customer deposits and the gap of Β£5.0bn is funded with wholesale borrowings. This is managed separately by Absa due to local currency and funding requirements. During 2011, Absa has issued additional senior unsecured debt to further extend its funding term and diversify its funding base, reducing its reliance on wholesale money market funding.

Given that, contractually, current accounts are repayable on demand and savings accounts at short notice, the balance sheet is modelled to reflect behavioural experience in both assets and liabilities. The maturity profile resulting from this behavioural modelling is set out below.

Β 

Behavioural Maturity Profile Cash Inflow (Outflow)

Behavioural Maturity Profile

Loans and Advances to Customers

Customer Deposits

Customer

Funding Surplus/ (Deficit)

Less

than

Β One Year

Greater

Β than

One Year

Β£bn

Β£bn

Β£bn

Β£bn

Β£bn

RBB

231.6Β 

158.7Β 

(72.9)

13.8Β 

59.1Β 

Barclays Corporate

64.6Β 

77.7Β 

13.1Β 

(1.1)

(12.0)

Barclays Wealth

18.8Β 

46.5Β 

27.7Β 

(4.0)

(23.7)

Total funding excluding secured

315.0Β 

282.9Β 

(32.1)

8.7Β 

23.4Β 

Secured funding

28.7Β 

28.7Β 

(10.1)

(18.6)

Total RBB, Corporate and Wealth funding

315.0Β 

311.6Β 

(3.4)Β 

(1.4)

4.8

The relatively low cash outflow within one year demonstrates that customer funding remains broadly matched from a behavioural perspective.Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 In addition Barclays Corporate holds Β£17.2bn (2010: Β£14.4bn) loans and advances as financial assets held at fair value.

Β 

Β 

Funding Risk - Liquidity

Wholesale funding

Funding of Other Assets1 as at 31 December 2011

Assets

Β£bn

Liabilities

Β£bn

Trading portfolio assets

Β 104Β 

Repurchase agreements

Β 207Β 

Reverse repurchase agreements

Β 103Β 

Reverse repurchase agreements

Β 45Β 

Trading portfolio liabilities

Β 45Β 

Derivative financial instruments

Β 536Β 

Derivative financial instruments

Β 525Β 

Liquidity pool

Β 152Β 

Less than 1 year wholesale debt

Β 130Β 

Other unencumbered assets2Β 

Β 175Β 

Greater than 1 year wholesale debt and equity

Β 196Β 

- Trading portfolio assets are largely funded by repurchase agreements. The majority of reverse repurchase agreements (i.e. secured lending) are matched by repurchase agreements. The remainder of reverse repurchase agreements are used to settle trading portfolio liabilities

- Derivative assets and liabilities are largely matched. A substantial proportion of balance sheet derivative positions qualify for counterparty netting and the remaining portions are largely offset once netted against cash collateral received and paid

- The liquidity pool is largely funded by wholesale debt maturing in less than one year, with a significant portion maturing in more than one year. Other unencumbered assets (mainly being available for sale investments, trading portfolio assets and loans and advances to banks) are largely matched by wholesale debt maturing over an average of 5 years and equity

- Repurchase agreements and other secured funding are largely collateralised by government issued bonds and other highly liquid securities. The percentage of secured funding using each asset class as collateral is set out below:

Β 

Secured Funding by Asset Class

Govt

Agency

MBS

ABS

Corporate

Equity

Β Other

%

%

%

%

%

%

%

As at 31.12.11

66Β 

6Β 

9Β 

3Β 

7Β 

7Β 

2Β 

As at 31.12.10

64Β 

7Β 

9Β 

3Β 

7Β 

7Β 

3Β 

Β 

Composition of Wholesale Funding3

The Group maintains access to a variety of sources of wholesale funds in USD, EUR and GDP, including those available from money markets, repo markets and from term investors, across a variety of distribution channels and geographies. We are an active participant in money markets, have direct access to US, European and Asian capital markets through our global investment banking operations and long-term investors through our global client base. As a result, wholesale funding is well diversified by product, maturity, geography and major currency.

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Excludes balances relating to Absa, which are managed separately due to local currency and funding requirements.

2 Predominantly unencumbered available for sale investments, trading portfolio assets, financial assets designated at fair value and loans and advances to banks funded by greater than one year wholesale debt and equity.

3 The composition of wholesale funds comprises balance sheet reported Deposits from Banks, Financial Liabilities at Fair Value, Debt Securities in Issue and Subordinated Liabilities, excluding cash collateral and settlement balances and Absa.

Β 

Funding Risk - Liquidity

Maturity Profile

Β 

Maturity of Wholesale Funding

Not more than three months

Over three months but not more than six months

Over six months but not more than one year

Sub-total less than one year

Over one year but not more than three years

Over three years

Total

Β£bn

Β£bn

Β£bn

Β£bn

Β£bn

Β£bn

Β£bn

Deposits from Banks

34.1Β 

0.9Β 

0.9Β 

35.9Β 

0.3Β 

1.7Β 

37.9Β 

Certificates of Deposit and Commercial Paper

35.0Β 

7.5Β 

4.0Β 

46.5Β 

1.9Β 

1.0Β 

49.4Β 

Asset Backed Commercial Paper

8.9Β 

0.2Β 

-Β 

9.1Β 

-Β 

-Β 

9.1Β 

Senior unsecured MTNs (Public benchmark)

4.7Β 

0.1Β 

2.5Β 

7.3Β 

11.1Β 

14.6Β 

33.0Β 

Senior unsecured MTNs (Privately placed)

3.1Β 

1.6Β 

3.4Β 

8.1Β 

6.5Β 

11.7Β 

26.3Β 

Senior unsecured structured notes

3.2Β 

2.1Β 

3.9Β 

9.2Β 

12.4Β 

28.0Β 

49.6Β 

Covered bonds/ABS

0.3Β 

2.5Β 

0.8Β 

3.6Β 

6.3Β 

14.2Β 

24.1

Subordinated liabilities

-Β 

-Β 

-Β 

-Β 

0.8Β 

23.0Β 

23.8Β 

Other1Β 

7.7Β 

1.5Β 

1.4Β 

10.6Β 

1.4Β 

-Β 

12.0Β 

Total

97.0Β 

16.4Β 

16.9Β 

130.3Β 

40.7Β 

94.2Β 

265.2Β 

Of which secured

10.9Β 

3.9Β 

2.1Β 

16.9Β 

6.9Β 

14.9Β 

38.7Β 

Of which unsecured

86.1Β 

12.5Β 

14.8Β 

113.4Β 

33.8Β 

79.3Β 

226.5Β 

Β 

- The above includes Β£27bn of maturing term financing2

- The liquidity risk is carefully managed primarily through the LRA stress tests, against which the liquidity pool is held. Although not a requirement, as at 31 December 2011, the liquidity pool was equivalent to more than one year of wholesale debt maturities

- As at 31 December 2011, approximately 10% of customer loans and advances were secured against external funding, leaving significant headroom and flexibility to raise secured funding

- Excluding wholesale funding of the liquidity pool, the average maturity of wholesale funding was at least 58 months

Term Financing

As outlined above, the Group has Β£27bn of term debt maturing in 2012 and a further Β£16bn maturing in 2013.Β 

The Group continues to attract deposits in unsecured money markets and to raise additional secured and unsecured term funding in a variety of markets. During 2011, the Group issued approximately Β£30bn of term funding, comprising:

- Β£3.8bn equivalent of public benchmark senior unsecured medium term notes

- Β£5.0bn equivalent of privately placed senior unsecured medium term notes

- Β£10.1bn equivalent of senior unsecured structured notes

- Β£10.3bn equivalent of public covered bonds/ABS

- Β£1.0bn equivalent of public subordinated debt

This term funding raised during 2011Β re-financed all wholesale term debt maturing in 2011, funded strategic balance sheet growth and further strengthened the Group's term liquidity position. In January, Β£5bn of funding was raised.

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Primarily comprised of Fair Value Deposits and secured financing of physical gold.

2 Term funding maturities are maturities of senior unsecured MTNs, structured notes, covered bonds/ABS and subordinated debt where the original maturity of the instrument was more than 1 year. In addition, as at 31 December, Β£1.2bn of these instruments were not term financing as they had an original maturity of less than 1 year.

Β 

Funding Risk - Liquidity

Currency Profile

As at 31 December 2011, the proportion of wholesale debt held in each currency by wholesale funding type was as follows:

Currency Split by Product Type

USD

EUR

GBP

Other

%Β 

%Β 

%Β 

%Β 

Deposits from banks

36

27

27

10

CDs and CP

59

25

15

1

ABCP

85

8

7

-

Senior unsecured MTNs

26

40

13

21

Structured notes

35

21

22

22

Covered bonds/ABS

31

29

39

1

Subordinated debt

16

52

32

-

Wholesale debt

37

30

22

11Β 

Currency composition of liquidity pool

27

42

17

14Β 

Β 

Β·; To manage cross-currency refinancing risk Barclays manages to FX cash-flow limits, which limit the risk at specific maturities

Β·; The Group's liquidity pool is also well diversified by major currency and the Group monitors the three LRA stress scenarios for major currencies

Β 

Β 

Β 

Β 

Credit Risk

Analysis of Total Assets by Valuation Basis

Β 

Accounting Basis

Sub Analysis

Assets as at 31.12.11

Total Assets

Β 

Cost Based

Measure

Fair Value

Credit Market Exposures1Β 

Β£m

Β£m

Β£m

Β£m

Cash and balances at central banks

106,894Β 

106,894Β 

-Β 

-Β 

Items in the course of collection from other banks

1,812Β 

1,812Β 

-Β 

-Β 

Debt securities

123,364Β 

-Β 

123,364Β 

1,681

Equity securities

24,861Β 

-Β 

24,861Β 

-

Traded loans

1,374Β 

-Β 

1,374Β 

-

Commodities2Β 

2,584Β 

-Β 

2,584Β 

-

TradingΒ portfolioΒ assets

152,183Β 

-Β 

152,183Β 

1,681Β 

Loans and advances

21,960Β 

-Β 

21,960Β 

2,513

Debt securities

2,095Β 

-Β 

2,095Β 

-

Equity securities

4,018Β 

-Β 

4,018Β 

773

Other financial assets3Β 

7,574Β 

-Β 

7,574Β 

-

Held in respect of linked liabilities to customers under investment contracts

1,302Β 

-Β 

1,302Β 

-

FinancialΒ assetsΒ designatedΒ atΒ fair value

36,949Β 

-Β 

36,949Β 

3,286Β 

DerivativeΒ financialΒ instruments

538,964Β 

-Β 

538,964Β 

1,242Β 

LoansΒ andΒ advancesΒ toΒ banks

47,446Β 

47,446Β 

-Β 

-

LoansΒ andΒ advancesΒ toΒ customers

431,934Β 

431,934Β 

-Β 

5,780Β 

Reverse repurchase agreements and other similar secured lending

153,665Β 

153,665Β 

-Β 

-

Debt securities

63,610Β 

-Β 

63,610Β 

259

Equity securities

4,881Β 

-Β 

4,881Β 

-

AvailableΒ forΒ saleΒ financialΒ investments

68,491Β 

-Β 

68,491Β 

259Β 

Other assets

25,189Β 

22,261Β 

2,928Β 

2,733Β 

Β Β 

Total assets as at 31.12.11

1,563,527Β 

764,012Β 

799,515Β 

14,981

Total assets as at 31.12.10

1,489,645Β 

792,294Β 

697,351Β 

23,625Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Further analysis of Barclays Capital credit market exposures is on pages 64 to 65. Undrawn commitments of Β£180m (2010: Β£264m) are off-balance sheet and therefore not included in the table above.

2 Commodities primarily consist of physical inventory positions.

3 These instruments consist primarily of reverse repurchase agreements designated at fair value.

Credit Risk

Analysis of Loans and Advances to Customers and Banks

Β 

Β 

Loans and Advances at Amortised Cost Net of Impairment Allowances, by Industry Sector and Geography1

Β Β 

United Kingdom

Europe

Americas

Africa and Middle East

Asia

Total

As at 31.12.11

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Banks

9,251Β 

13,503Β 

13,349Β 

2,956Β 

5,648Β 

44,707Β 

Other financial institutions

18,474Β 

20,059Β 

44,965Β 

2,264Β 

3,888Β 

89,650Β 

Manufacturing

6,185Β 

3,341Β 

1,396Β 

1,439Β 

543Β 

12,904Β 

Construction

3,391Β 

771Β 

32Β 

348Β 

65Β 

4,607Β 

Property

16,230Β 

3,193Β 

869Β 

3,600Β 

212Β 

24,104Β 

Government

493Β 

3,365Β 

907Β 

3,072Β 

1,031Β 

8,868Β 

Energy and water

1,599Β 

2,448Β 

2,165Β 

818Β 

384Β 

7,414Β 

Wholesale and retail distribution and leisure

10,308Β 

3,008Β 

656Β 

2,073Β 

161Β 

16,206Β 

Business and other services

16,473Β 

4,981Β 

1,584Β 

2,907Β 

355Β 

26,300Β 

Home loans

112,260Β 

38,508Β 

566Β 

19,437Β 

501Β 

171,272Β 

Cards, unsecured loans and other personal lending

27,409Β 

6,417Β 

9,293Β 

6,158Β 

785Β 

50,062Β 

Other

8,363Β 

5,554Β 

1,312Β 

7,471Β 

586Β 

23,286Β 

Net loans and advances to customers and banks

230,436Β 

105,148Β 

77,094Β 

52,543Β 

14,159Β 

479,380Β 

Impairment allowance

4,005Β 

2,920Β 

2,128Β 

1,446Β 

98Β 

10,597Β 

Β Β 

As at 31.12.10

Β Β 

Banks

4,709Β 

8,831Β 

17,304Β 

1,660Β 

3,802Β 

36,306Β 

Other financial institutions

19,930Β 

18,153Β 

43,210Β 

2,879Β 

3,533Β 

87,705Β 

Manufacturing

6,660Β 

4,793Β 

904Β 

1,543Β 

866Β 

14,766Β 

Construction

3,607Β 

1,259Β 

34Β 

909Β 

54Β 

5,863Β 

Property

13,746Β 

3,024Β 

797Β 

4,822Β 

418Β 

22,807Β 

Government

534Β 

1,219Β 

354Β 

3,648Β 

546Β 

6,301Β 

Energy and water

2,183Β 

3,617Β 

2,426Β 

520Β 

485Β 

9,231Β 

Wholesale and retail distribution and leisure

11,594Β 

2,859Β 

644Β 

1,888Β 

372Β 

17,357Β 

Business and other services

15,171Β 

6,142Β 

1,198Β 

3,394Β 

323Β 

26,228Β 

Home loans

104,934Β 

37,347Β 

214Β 

25,241Β 

319Β 

168,055Β 

Cards, unsecured loans and other personal lending

25,950Β 

7,768Β 

7,340Β 

4,297Β 

1,313Β 

46,668Β 

Other

8,034Β 

4,843Β 

1,398Β 

9,103Β 

1,076Β 

24,454Β 

Net loans and advances to customers and banks

217,052Β 

99,855Β 

75,823Β 

59,904Β 

13,107Β 

465,741Β 

Impairment allowance

4,429Β 

2,793Β 

2,958Β 

1,857Β 

395Β 

12,432Β 

Β 

Within European financial institutions were loans (excluding settlement balances and cash collateral) to French and German counterparties of Β£3,199m (2010: Β£2,161m) and Β£1,474m (2010: Β£1,621m) respectively.

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The analysis of loans and advances and impairment by geography has been aligned to the geographic regions used for reporting income presented on page 67.

Β 

Credit Risk

Loans and Advances Held at Fair Value, by Industry Sector and Geography1Β 

As at 31.12.11

United Kingdom

Europe

Americas2

Africa and Middle East

Asia

Total

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Banks

11Β 

364Β 

10Β 

126

1Β 

512Β 

Other financial institutions

142Β 

76Β 

892Β 

134

21Β 

1,265Β 

Manufacturing

16Β 

211Β 

154Β 

7

18Β 

406Β 

Construction

158Β 

-Β 

-Β 

19

2Β 

179Β 

Property

8,443Β 

1,147Β 

575Β 

133

3Β 

10,301Β 

Government

5,609Β 

-Β 

-Β 

19

8Β 

5,636Β 

Energy and water

32Β 

203Β 

46Β 

104

-Β 

385Β 

Wholesale and retail distribution and leisure

63Β 

15Β 

243Β 

36

2Β 

359Β 

Business and other services

3,381Β 

76Β 

201Β 

34

-Β 

3,692Β 

Other

90Β 

66Β 

55Β 

317

71Β 

599Β 

Total

17,945Β 

2,158Β 

2,176Β 

929

126Β 

23,334Β 

As at 31.12.10

Banks

Β 49Β 

Β 766Β 

Β 5Β 

Β 193

Β 52Β 

1,065Β 

Other financial institutions

Β 90Β 

Β 230Β 

Β 439Β 

Β 252

Β 49Β 

1,060Β 

Manufacturing

Β 39Β 

Β 67Β 

Β 187Β 

Β 49

Β 5Β 

347Β 

Construction

Β 199Β 

Β -Β 

Β -Β 

Β 45

Β 5Β 

249Β 

Property

Β 7,003Β 

Β 2,793Β 

Β 1,858Β 

Β 43

Β 237Β 

11,934Β 

Government

Β 4,848Β 

Β -Β 

Β -Β 

Β 189

Β 51Β 

5,088Β 

Energy and water

Β 14Β 

Β 259Β 

Β 57Β 

Β 34

Β 6Β 

370Β 

Wholesale and retail distribution and leisure

Β 70Β 

Β 14Β 

Β 705Β 

Β 11

Β -Β 

800Β 

Business and other services

Β 2,650Β 

Β 69Β 

Β 442Β 

Β 80

Β 5Β 

3,246Β 

Other

Β 103Β 

Β 114Β 

Β 76Β 

Β 69

Β 1Β 

363Β 

Total

Β 15,065Β 

Β 4,312Β 

Β 3,769Β 

Β 965

Β 411Β 

24,522Β 

Β 

Impairment Allowance

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

At beginning of period

12,432Β 

10,796Β 

Acquisitions and disposals

(18)

78Β 

Exchange and other adjustments

(440)

331Β 

Unwind of discount

(243)

(213)

Amounts written off

(5,165)

(4,310)

Recoveries

265Β 

201Β 

Amounts charged against profit

3,766Β 

5,549Β 

At end of period

10,597Β 

12,432Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The analysis of loans and advances and impairment by geography has been aligned to the geographic regions used for reporting income presented on page 67.

2 Exposures to financial institutions includes Β£693m (31 December 2010: Β£nil) of loans backed by retail mortgage collateral.

Β 

Credit Risk

Credit and Other Impairment Charges by Business

Year Ended 31.12.11

Loan Impairment1Β 

Available

Β for

Sale Assets

Reverse Repurchase Agreements

Credit Impairment Total

Β Β 

Β£m

Β£m

Β£m

Β£m

UK RBB

536

-Β 

-Β 

536Β 

Europe RBB

241

20Β 

-Β 

261Β 

Africa RBB

464

-Β 

-Β 

464Β 

Barclaycard

1,259

-Β 

-Β 

1,259Β 

Barclays Capital2Β 

129

12Β 

(48)

93Β 

Barclays Corporate

1,122

27Β 

-Β 

1,149Β 

Barclays Wealth

41

-Β 

-Β 

41Β 

Investment Management

-

1,800Β 

-Β 

1,800Β 

Head Office Functions and Other Operations

(2)

1Β 

-Β 

(1)

Total

3,790

1,860Β 

(48)

5,602Β 

Year Ended 31.12.10

UK RBB

819

-Β 

-Β 

819Β 

Europe RBB

314

-Β 

-Β 

314Β 

Africa RBB

562

-Β 

-Β 

562Β 

Barclaycard

1,688

-Β 

-Β 

1,688Β 

Barclays Capital2Β 

642

(95)

(4)

543Β 

Barclays Corporate

1,551

145Β 

-Β 

1,696Β 

Barclays Wealth

48

-Β 

-Β 

48Β 

Investment Management

-

-Β 

-Β 

-Β 

Head Office Functions and Other Operations

1

1Β 

-Β 

2Β 

Total

5,625

51Β 

(4)

5,672Β 

Β 

Β·; Loan Impairment charges reduced 33% reflecting the generally improving underlying trends across the majority of retail and wholesale businesses

Β·; This lower impairment and a 2% increase in loans and advances resulted in a lower overall Group loan loss rate of 77bps (2010: 118bps)

Β·; The higher impairment charge against available for sale assets was driven by a charge of Β£1,800m in Investment Management reflecting the impairment of the investment in BlackRock, Inc., which has been recycled through the income statement, having been previously recognised in equity

Β·; Further detail can be found in the Retail Credit Risk and Wholesale Credit Risk sections on pages 51 and 57

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Includes charges of Β£24m (2010: Β£76m) in respect of undrawn facilities and guarantees.

2 Credit market related charges within Barclays Capital comprised a write back of Β£14m (2010: Β£660m charge) against loans and advances and a write back of Β£35m (2010: Β£39m write back) against available for sale assets.

Β 

Credit Risk

Credit Risk Loans and Coverage Ratios

Β 

CRLs

Impairment Allowance

CRL Coverage

As at 31.12.11

As at 31.12.10

As at 31.12.11

As at 31.12.10

As at 31.12.11

As at 31.12.10

Β£m

Β£m

Β£m

Β£m

%

%

Home loans

3,790Β 

4,294Β 

834Β 

854Β 

22.0

19.9

Cards, unsecured and other retail lending

6,626Β 

8,277Β 

4,540Β 

6,029Β 

68.5

72.8

Retail

10,416Β 

12,571Β 

5,374Β 

6,883Β 

51.6

54.8

Wholesale (excluding loan to Protium)1Β 

10,926Β 

11,751Β 

5,223Β 

5,017Β 

47.8

42.7

Loan to Protium1Β 

-Β 

7,560Β 

-Β 

532Β 

-

7.0

Wholesale

10,926Β 

19,311Β 

5,223Β 

5,549Β 

47.8

28.7

Group (excluding loan to Protium)

21,342Β 

24,322Β 

10,597Β 

11,900Β 

49.7

48.9

Group

21,342Β 

31,882Β 

10,597Β 

12,432Β 

49.7

39.0

Β 

The information below is based on Group (excluding loan to Protium) as the Protium loan was repaid in 2011. This facilitates comparison between periods.

Credit Risk Loans

- Credit Risk Loans (CRL) balances in the wholesale portfolio decreased 7% primarily due to falls in:

- Barclays Corporate, where lower balances in the UK reflected the high level of write-offs and balance reductions. Balances in Europe remained stable with higher balances in Portugal and Italy reflecting deteriorating credit conditions offset by lower balances in Spain

- Africa RBB, principally due to the depreciation in the value of the Rand against Sterling, repayments and a slowdown in new CRLs

- CRL balances in retail portfolios decreased 17%, reflecting the write-off of balances following a reduction in the period between accounting charge-off and write-off from 18 months to 12 months across the majority of unsecured portfolios, as well as lower rate of inflows, debt sales and customer repayments

- The main exception was Europe RBB where the overall balance was largely unchanged as decreases in Spain, principally resulting from a series of unsecured portfolio sales in 2011, were offset by increases, mainly in the mortgage portfolios as a consequence of higher delinquent balances in deteriorating economic conditions

Coverage Ratios

- The CRL coverage ratio increased slightly to 49.7% (2010: 48.9%) reflecting:

- an increase in the wholesale portfolio ratio to 47.8% (2010: 42.7%)

- a decrease in the retail portfolio ratio to 51.6% (2010: 54.8%)

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 As at 31 December 2010, wholesale gross loans and advances included a Β£7,560m loan to Protium, against which an impairment of Β£532m was recognised. In April 2011, Barclays entered into several agreements to acquire all third party interests in Protium in order to help facilitate the Group's early exit from the underlying exposures. As a result, Protium was consolidated by the Group and the loan eliminated from the Group balance sheet. Refer to page 65 for further information.

Β 

Credit Risk

Retail and Wholesale Loans and Advances to Customers and Banks

As at 31.12.11

Gross

L&A

Impairment Allowance

L&A Net of Impairment

Credit

Risk Loans1Β 

CRLs % of Gross L&A1Β 

Loan Impairment Charges2Β 

Loan Loss Rates

Β£m

Β£m

Β£m

Β£m

%

Β£m

bps

Total retail

241,138Β 

5,374Β 

235,764Β 

10,416

4.3

2,422

100Β 

Wholesale - customers

201,348Β 

5,178Β 

196,170Β 

10,892

5.4

1,362

68Β 

Wholesale - banks

47,491Β 

45Β 

47,446Β 

34

0.1

6

1Β 

Total wholesale

248,839Β 

5,223Β 

243,616Β 

10,926

4.4

1,368

55Β 

Β 

Loans and advances at amortised cost

489,977Β 

10,597Β 

479,380Β 

21,342

4.4

3,790

77Β 

Loans and advances held at fair value

23,334Β 

na

23,334Β 

Total loans and advances

513,311Β 

10,597Β 

502,714Β 

As at 31.12.10

Β Β 

Total retail

235,335Β 

6,883Β 

228,452Β 

12,571

5.3

3,296

140Β 

Wholesale - customers

204,991Β 

5,501Β 

199,490Β 

11,716

5.7

2,347

114Β 

Wholesale - banks

37,847Β 

48Β 

37,799Β 

35

0.1

(18)

(5)

Total wholesale

242,838Β 

5,549Β 

237,289Β 

11,751

4.8

2,329

96Β 

Β 

Loans and advances at amortised cost

478,173Β 

12,432Β 

465,741Β 

24,322

5.1

5,625

118Β 

Β Β 

Loans and advances held at fair value

24,522Β 

na

24,522Β 

Total loans and advances

502,695Β 

12,432Β 

490,263Β 

Β 

- Gross loans and advances to customers and banks at amortised cost increased 2% principally reflecting growth in balances across the majority of the wholesale and retail businesses

- Further detail can be found in the Retail Credit Risk and the Wholesale Credit Risk sections on pages 52 and 57

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 31 December 2010 excludes from credit risk loans (CRLs) the loan to Protium of Β£7,560m against which an impairment of Β£532m was held. See page 65 for further information.

2 Loan impairment charges, comprising impairment on loans and advances and charges in respect of undrawn facilities and guarantees, see page 49.

Credit Risk

Retail Credit Risk

Β 

Retail Loans and Advances at Amortised Cost

As at 31.12.11

Gross

Β L&A

Impairment Allowance

L&A Net of Impairment

Credit Risk Loans

CRLs % of Gross L&A

Loan Impairment Charges

Loan Loss Rates

Β£m

Β£m

Β£m

Β£m

%

Β£m

bps

UK RBB

Β 120,312Β 

Β 1,623Β 

Β 118,689Β 

Β 3,014Β 

2.5Β 

Β 491Β 

Β 41

Europe RBB1Β 

Β 44,488Β 

Β 684Β 

Β 43,804Β 

Β 1,708Β 

3.8Β 

Β 241Β 

Β 54

Africa RBB

Β 26,363Β 

Β 731Β 

Β 25,632Β 

Β 2,362Β 

9.0Β 

Β 386Β 

Β 146

Barclaycard

Β 31,738Β 

Β 2,069Β 

Β 29,669Β 

Β 2,821Β 

8.9Β 

Β 1,232Β 

Β 388

Barclays Corporate2Β 

Β 1,453Β 

Β 188Β 

Β 1,265Β 

Β 182Β 

12.5Β 

Β 49Β 

Β 337

Barclays Wealth

Β 16,784Β 

Β 79Β 

Β 16,705Β 

Β 329Β 

2.0Β 

Β 23Β 

Β 14

Total

Β 241,138Β 

Β 5,374Β 

Β 235,764Β 

Β 10,416Β 

4.3Β 

Β 2,422Β 

Β 100

As at 31.12.10

UK RBB

Β 113,800Β 

Β 1,737Β 

Β 112,063Β 

Β 3,166Β 

2.8Β 

Β 739Β 

Β 65

Europe RBB1Β 

Β 44,500Β 

Β 833Β 

Β 43,667Β 

Β 1,729Β 

3.9Β 

Β 314Β 

Β 71

Africa RBB

Β 32,499Β 

Β 1,002Β 

Β 31,497Β 

Β 3,367Β 

10.4Β 

Β 439Β 

Β 135

Barclaycard

Β 29,281Β 

Β 2,981Β 

Β 26,300Β 

Β 3,678Β 

12.6Β 

Β 1,668Β 

Β 570

Barclays Corporate2Β 

Β 1,671Β 

Β 255Β 

Β 1,416Β 

Β 301Β 

18.0Β 

Β 115Β 

Β 688

Barclays Wealth

Β 13,584Β 

Β 75Β 

Β 13,509Β 

Β 330Β 

2.4Β 

Β 21Β 

Β 15

Total

Β 235,335Β 

Β 6,883Β 

Β 228,452Β 

Β 12,571Β 

5.3Β 

Β 3,296Β 

Β 140

Β 

- Gross loans and advances to customers in the retail portfolios increased 2% reflecting higher balances in:

- UK RBB, where a 6% increase primarily reflected growth in mortgage balances

- Barclaycard, where an 8% increase was mainly due to the acquisition of credit card portfolios in 2011, partially offset by balance run-offs in FirstPlus

- Barclays Wealth, where a 24% increase reflected growth in collateralised lending to High Net Worth individuals

- This was partially offset by a 19% decrease in Africa RBB primarily due to the depreciation in the value of the Rand against Sterling and lower originations in South Africa Home Loans

- Balances in Europe RBB remained broadly stable as growth in Italian Home Loans was offset by lower balances in Spain as new mortgage business reduced

- The loan impairment charge reduced 27% as a result of lower charges across all businesses, principally:

- Barclaycard, as a result of reduced delinquency rates and customer balance repayments, principally in the US

- UK RBB, mainly reflecting the low interest rate environment, low arrears rates and lower flows in collections in UK personal loans

- Africa RBB, mainly reflecting improved economic conditions in South Africa and better recoveries across the continent

- Lower impairment charges coupled with higher loan balances led to a fall in the retail loan loss rate to 100bps (2010: 140bps)

Β 

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Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Europe RBB includes loans and advances to business customers at amortised cost.

2 Barclays Corporate primarily includes retail portfolios in India and UAE. For 2010 it also included retail portfolios in Russia which were sold in 2011.

Β 

Credit Risk

Analysis of Retail Gross Loans & Advances to Customers

As at 31.12.11

Secured

Home

Loans

Credit Cards,

Overdrafts and

Unsecured Loans

Other

Secured Retail

Lending1Β 

Business

Lending

Total

Retail

Β£m

Β£m

Β£m

Β£m

Β£m

UK RBB

Β 107,775Β 

Β 7,351Β 

Β -

Β 5,186Β 

120,312Β 

Europe RBB

Β 37,099Β 

Β 4,994Β 

Β -

Β 2,395Β 

44,488Β 

Africa RBB

Β 19,691Β 

Β 2,715Β 

Β 3,405

Β 552Β 

26,363Β 

Barclaycard

Β -Β 

Β 28,557Β 

Β 3,181

Β -Β 

31,738Β 

Barclays Corporate

Β 421Β 

Β 728Β 

Β 284

Β 20Β 

1,453Β 

Barclays Wealth

Β 7,120Β 

Β 1,860Β 

Β 7,804

Β -Β 

16,784Β 

Total

Β 172,106Β 

Β 46,205

Β 14,674

Β 8,153Β 

241,138Β 

As at 31.12.10

UK RBB

Β 101,281Β 

Β 8,375Β 

Β -

Β 4,144Β 

113,800Β 

Europe RBB

Β 36,509Β 

Β 5,670Β 

Β -

Β 2,321Β 

44,500Β 

Africa RBB

Β 24,743Β 

Β 3,058Β 

Β 4,186

Β 512Β 

32,499Β 

Barclaycard

Β -Β 

Β 25,472Β 

Β 3,809

Β -Β 

29,281Β 

Barclays Corporate

Β 398Β 

Β 1,016Β 

Β 225

Β 32Β 

1,671Β 

Barclays Wealth

Β 5,915Β 

Β 2,108Β 

Β 5,561

Β -Β 

13,584Β 

Total

Β 168,846Β 

Β 45,699Β 

Β 13,781

Β 7,009Β 

235,335Β 

Β 

Secured Home Loans

- Total Home Loans to retail customers increased 2% as lending was increased to meet customer demand, whilst maintaining a broadly stable lending criteria

- Home Loans as a proportion of retail gross loans and advances remained broadly unchanged at 71%

- The principal Home Loan portfolios listed below account for 93% of total Home Loans in the Group's retail portfolios

Home Loans Principal Portfolios2

As at 31.12.11

Gross Loans and Advances

> 90 Day

Arrears

Gross

Charge-off

Rates

Recoveries

Proportion of

Outstanding Balances

Recoveries

Impairment

Coverage Ratio

Β£m

%

%

%

%

UK

107,775Β 

0.3

0.6Β 

0.6Β 

15.3

South Africa3Β 

17,585Β 

3.2

3.7Β 

6.9Β 

19.4

Spain

14,918Β 

0.5

0.6Β 

1.6Β 

32.5

Italy

15,935Β 

1.0

0.5Β 

1.3Β 

29.3

Portugal

3,891Β 

0.6

1.1Β 

2.0Β 

15.0

As at 31.12.10

UK

101,281Β 

0.3

0.5Β 

0.7Β 

8.6

South Africa3Β 

22,575Β 

3.9

3.5Β 

6.7Β 

23.0

Spain

16,264Β 

0.4

0.7Β 

1.6Β 

32.0

Italy

13,809Β 

0.8

0.6Β 

1.2Β 

29.0

Portugal

3,713Β 

0.4

0.7Β 

1.5Β 

12.6

Β 

Β 

Β 

Β 

Β 

Β 

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Β 

Β 

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Β 

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Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Other Secured Retail Lending includes Absa Vehicle and Auto Finance in Africa RBB, FirstPlus in Barclaycard and Investment Leverage portfolio in Barclays Wealth.

2 Excluded from the above analysis are: Wealth Home Loans, which are managed on the basis of individual customer exposures, France Home Loans and other small Home Loans portfolios.

3 South Africa Home Loans recoveries impairment coverage ratio has been revised to exclude interest and fees in suspense.

Β 

Credit Risk

Β·; Arrears rates remained stable in the UK as targeted balance growth and better customer affordability criteria continued to be supported by the low base rate environment

Β·; Arrears rates for South Africa Home Loans decreased but gross charge-off rates increased as contracts in debt counselling were terminated and legal actions were commenced which resulted in an increase in the recoveries book

Β·; The fall in recoveries impairment coverage ratio for South Africa Home Loans reflected, in part, the impact of a revised Loss Given Default (LGD) model implementation in the second half of 2011. The lower LGD reflected higher levels of cash collected in the recoveries portfolio

- Arrears rates in Spain remained broadly stable, but increased in Portugal and Italy due to the deterioration in economic conditions including the impact of austerity measures

Principal Home Loan Portfolios - Distribution of Balances by LTV (Updated Valuations)1Β 

Β 

Β 

UK

Spain2Β 

South Africa

Italy

Portugal2Β 

31.12.11

31.12.10

31.12.11

31.12.10

31.12.11

31.12.10

31.12.11

31.12.10

31.12.11

31.12.10

%

%

%

%

%

%

%

%

%

%

77.6Β 

78.5Β 

72.1Β 

75.7

58.8Β 

56.1Β 

70.7Β 

72.3Β 

49.0Β 

51.0

>75% and

7.5Β 

6.8Β 

6.6Β 

6.6

8.7Β 

8.1Β 

16.8Β 

16.8Β 

11.4Β 

12.5

>80% and

5.3Β 

4.8Β 

5.7Β 

5.5

8.3Β 

8.5Β 

10.2Β 

8.6Β 

13.7Β 

11.8

>85% and

3.6Β 

3.6Β 

4.0Β 

3.2

7.2Β 

7.9Β 

1.3Β 

1.3Β 

9.4Β 

10.5

>90% and

2.4Β 

2.6Β 

2.6Β 

2.3

5.3Β 

6.6Β 

0.5Β 

0.4Β 

8.8Β 

8.9

>95%

3.6Β 

3.7Β 

9.0Β 

6.7

11.7Β 

12.8Β 

0.5Β 

0.6Β 

7.7Β 

5.3

Marked to market LTV3Β 

44.3Β 

42.6Β 

60.1Β 

57.5

45.2Β 

45.0Β 

46.9Β 

45.3Β 

69.6Β 

68.0

Average LTV on new mortgages

54.0

51.6

61.3

61.1

61.2

61.0

59.6

59.0

67.7

69.0

New mortgages proportion above 85% LTV

0.8Β 

0.5Β 

1.3Β 

0.7

29.9Β 

29.8Β 

-Β 

-Β 

5.5Β 

12.2

New mortgages (Β£m)

17,202Β 

16,875Β 

502Β 

1,963

1,381Β 

1,593Β 

3,719Β 

3,544Β 

495Β 

633

Β 

Β·; The risk profile on the principal home loan portfolios is reflected by the moderate average Loan to Value (LTV) of the existing portfolios and range of LTVs of new mortgage lending

Β·; Although period end marked to market LTVs have increased marginally across all principal Home Loan portfolios compared to December 2010, the portfolios continue to remain well secured. The increase in average LTV for new mortgage business in the UK was driven by more tailored lending criteria which allowed for additional business to be written at higher LTVs within the existing underwriting criteria. Any increase to impairment from the change in risk profile is factored into impairment models

Β·; In the UK, buy to let mortgages comprised 6% of the total stock (2010: 6%)

Β·; The average LTV on new mortgages for Spain remained stable and was within the Group approved risk profile. New lending has primarily been driven by new mortgages for house purchase rather than remortgages, for which the demand contracted significantly

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Excluded from the above analysis are: Wealth Home Loans, which are managed on the basis of individual customer exposures, France Home Loans and other small Home Loans portfolios.

2 Spain and Portugal marked to market methodology based on balance weighted approach.

3 Portfolio marked to market based on current valuations, including recoveries balances.

Β 

Credit Risk

Credit Cards, Overdrafts and Unsecured Loans

Β·; The principal portfolios listed below account for 79% of total Credit Cards, Overdrafts and Unsecured Loans in the Group's retail portfolios

Β 

Principal Portfolios

As at 31.12.11

Gross

Loans and Advances

30 Day

Arrears

90 Day

Arrears

Gross

Charge-off

Rates

Recoveries

Proportion of

Outstanding Balances

Recoveries Impairment Coverage

Ratio

Β£m

%

%

%

%

%

UK cards1

13,162Β 

2.7

1.2

6.0

5.1Β 

85.2Β 

US cards2

8,303Β 

3.1

1.5

7.6

3.5Β 

92.1Β 

UK personal loans 3

5,166Β 

3.4

1.7

6.5

19.0Β 

82.8Β 

Barclays Partner Finance

2,122Β 

2.4

1.3

4.6

6.3Β 

84.8Β 

South Africa cards4

1,816Β 

4.9

2.7

5.5

6.7Β 

72.9Β 

Europe RBB cards5

1,684Β 

5.9

2.6

10.1

13.8Β 

89.5Β 

Italy salary advance loans6

1,629Β 

2.6

1.3

6.3

6.6Β 

11.7Β 

South Africa personal loans

1,164Β 

6.4

3.9

8.3

6.9Β 

72.4Β 

UK overdrafts

1,322Β 

6.0

3.9

9.7

17.5Β 

90.6Β 

As at 31.12.10

UK cards

12,297Β 

3.4

1.5

8.4

9.1Β 

83.9Β 

US cards

7,453Β 

4.6

2.5

12.2

8.1Β 

93.8Β 

UK personal loans3

5,756Β 

4.7

2.6

7.9

18.5Β 

82.5Β 

Barclays Partner Finance

2,143Β 

2.8

1.3

6.8

8.3Β 

94.1Β 

South Africa cards4

2,113Β 

7.2

4.7

7.2

8.7Β 

80.4Β 

Europe RBB cards5

1,814Β 

6.8

3.2

13.1

18.2Β 

91.4Β 

Italy salary advance loans6Β 

1,609Β 

2.9

1.0

7.3

5.0Β 

7.5Β 

South Africa personal loans

1,435Β 

6.6

4.5

8.4

5.3Β 

79.0Β 

UK overdrafts

1,430Β 

7.2

4.9

10.9

18.2Β 

92.9Β 

Β 

Β·; Total Credit Cards, Overdrafts and Unsecured Loans increased 1% primarily due to increased lending in UK Cards and the acquisitions of credit card portfolios in 2011

Β·; 30 day arrears rates reduced in 2011 in all the principal portfolios, with 90 day arrears rates reducing in all portfolios except Italy salary advance loans

Β·; 90 day arrears reduced to 1.2% (2010: 1.5%) in UK Cards and to 1.5% (2010: 2.5%) in US Cards, reflecting better, although still subdued, economic conditions during 2011, the impact of customer loan repayments and a continued revision of the credit approval policy in Barclaycard

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 UK Cards excludes Β£1.5bn relating to Egg credit card assets, which were recognised on acquisition at fair value (with no related impairment allowance). An impairment allowance of Β£20m is held on Egg balances post acquisition.

2 Risk metrics exclude the impact of the $1.4bn Upromise portfolio acquired in December 2011.

3 Gross Loans and Advances for UK personal loans as at 31 December 2010 have been revised to exclude Β£740m of UK smaller specialist loans as they are no longer considered to be a principal portfolio.

4 South Africa cards 30 and 90 days arrears revised to include approved debt counselling accounts.

5 Europe RBB cards includes Spain, Portugal and Italy card assets.

6 The recoveries impairment coverage ratio for Italy salary advance loans is lower than other unsecured portfolios as these loans are extended to customers where the repayment is made via a salary deduction at source by qualifying employers and Barclays is insured in the event of termination of employment or death. Recoveries represent balances where insurance claims are pending that we believe are largely recoverable, hence the lower coverage.

Credit Risk

Retail Forbearance Programmes

Β·; Forbearance on the Group's principal portfolios in US, UK and Europe are presented below. Additional portfolios will be added to this disclosure should the forbearance in respect of such portfolios become material

Β·; The level of forbearance extended to customers in other retail portfolios is not material and, typically, does not currently play a significant part in the way customer relationships are managed

Β 

Principal Portfolios

As at 31.12.11

Gross L&A

Β Subject to Forbearance Programmes

Forbearance Proportion of Outstanding Balances

Impairment Coverage on Gross L&A Subject to Forbearance

Marked to Market LTV of Home Loan Forbearance Balances

Β£m

%

%

%

Home Loans

UK

1,613Β 

1.5Β 

0.8Β 

31.6Β 

Spain

145Β 

1.0Β 

3.7Β 

67.4Β 

Italy

171Β 

1.1Β 

2.6Β 

46.5Β 

Credit Cards, Overdrafts and Unsecured Loans

UK cards1

946Β 

7.1Β 

38.2Β 

na

UK personal loans

201Β 

3.8Β 

28.2Β 

na

US cards

125Β 

1.7Β 

19.7Β 

na

As at 31.12.10

Home Loans

UK

1,446Β 

Β 1.4Β 

Β 0.9Β 

Β 31.8Β 

Spain

151Β 

Β 1.0Β 

Β 0.8Β 

Β 61.6Β 

Italy

186Β 

Β 1.4Β 

Β 0.6Β 

Β 47.4Β 

Credit Cards, Overdrafts and Unsecured Loans

UK cards2Β 

908Β 

Β 7.2Β 

Β 30.6Β 

na

UK personal loans

215Β 

Β 3.7Β 

Β 31.7Β 

na

US cards

150Β 

Β 2.1Β 

Β 18.4Β 

na

Β 

- Retail forbearance is available to customers experiencing financial difficulties. Forbearance solutions take a number of forms depending on individual customer circumstances. Short term solutions focus on temporary reductions to contractual payments and may change from capital and interest payments to interest only. For customers with longer term financial difficulties, term extensions may be offered, which may also include interest rate concessions

- Forbearance in principal Home Loans portfolios increased 8% to Β£1,929m (2010: Β£1,783m), principally in the UK

- Within UK Home loans, term extensions accounted for the majority of forbearance balances. Since January 2008 an additional Β£1.5bn of interest only mortgages have received a term extension, which have not been classified as forbearance as they were interest only mortgages and the contractual monthly payments did not alter

- In Spain, forbearance accounts are usually full account restructures. In Italy, the majority of balances relate to specific schemes required by the Government (e.g. debt relief schemeΒ following the earthquake of 2009) and are weighted towards payment holidays and interest suspensions

- Forbearance in principal Credit Cards, Overdrafts and Unsecured Loans portfolios remains stable at Β£1,272m (2010: Β£1,273m)

- Impairment allowances against UK cards forbearance increased to reflect revised expectations on debt repayment. As a result, the impairment coverage ratio increased to 38.2% (2010: 30.6%)

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Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 UK Cards excludes Β£43m relating to credit card assets acquired from Egg UK, which were recognised on acquisition at fair value (with no related impairment allowance).

2 UK cards revised to include partnership card assets.

Β 

Credit Risk

Β 

Wholesale Credit Risk

Β Β 

Β 

Wholesale Loans and Advances at Amortised Cost1

As at 31.12.11

Gross

L&A

Impairment Allowance

L&A Net of Impairment

Credit

Risk

Loans

CRLs %

Β of

Gross L&A

Loan Impairment Charges

Loan

Β Loss

Rates

Β£m

Β£m

Β£m

Β£m

%

Β£m

bps

UK RBB

Β 2,743Β 

Β 63Β 

Β 2,680

Β 285

10.4

Β 45Β 

Β 164Β 

Africa RBB

Β 11,998Β 

Β 298Β 

Β 11,700

Β 723

6.0

Β 78Β 

Β 65Β 

Barclaycard2Β 

Β 476Β 

Β 8Β 

Β 468

Β 3

0.6

Β 27Β 

Β 567Β 

Barclays Capital3,4

Β 161,194Β 

Β 2,555Β 

Β 158,639

Β 5,253

3.3

Β 129Β 

Β 8Β 

Barclays Corporate

Β 67,999Β 

Β 2,231Β 

Β 65,768

Β 4,309

6.3

Β 1,073Β 

Β 158Β 

- UK

Β 53,668Β 

Β 545Β 

Β 53,123

Β 1,267

2.4

Β 345Β 

Β 64Β 

- Europe

Β 12,576Β 

Β 1,574Β 

Β 11,002

Β 2,876

22.9

Β 699Β 

Β 556Β 

- Rest of World

Β 1,755Β 

Β 112Β 

Β 1,643

Β 166

9.5

Β 29Β 

Β 165Β 

Barclays Wealth

Β 2,471Β 

Β 51Β 

Β 2,420

Β 317

12.8

Β 18Β 

Β 73Β 

Head Office

Β 1,958Β 

Β 17Β 

Β 1,941

Β 36

1.8

(2)

nm

Total

Β 248,839Β 

Β 5,223Β 

Β 243,616

Β 10,926

4.4

Β 1,368Β 

Β 55Β 

Β Β 

As at 31.12.10

UK RBB

Β 3,889Β 

Β 77Β 

Β 3,812

345

8.9

Β 80Β 

Β 206Β 

Africa RBB

Β 14,644Β 

Β 362Β 

Β 14,282

1,154

7.9

Β 123Β 

Β 84Β 

Barclaycard2Β 

Β 338Β 

Β 5Β 

Β 333

7

2.1

Β 20Β 

Β 592Β 

Barclays Capital3,4

Β 152,711Β 

Β 3,036Β 

Β 149,675

5,370

3.5

Β 642Β 

Β 42Β 

Barclays Corporate

Β 66,961Β 

Β 1,986Β 

Β 64,975

4,591

6.9

Β 1,436Β 

Β 214Β 

- UK

Β 50,599Β 

Β 539Β 

Β 50,060

Β 1,503

3.0

Β 447Β 

Β 88Β 

- Europe

Β 14,094Β 

Β 1,333Β 

Β 12,761

Β 2,935

20.8

Β 940Β 

Β 667Β 

- Rest of World

Β 2,268Β 

Β 114Β 

Β 2,154

Β 153

6.7

Β 49Β 

Β 216Β 

Barclays Wealth

Β 2,884Β 

Β 66Β 

Β 2,818

218

7.6

Β 27Β 

Β 94Β 

Head Office

Β 1,411Β 

Β 17Β 

Β 1,394

66

4.7

Β 1Β 

Β 7Β 

Total

Β 242,838Β 

Β 5,549Β 

Β 237,289

11,751

4.8

Β 2,329Β 

Β 96Β 

- Gross loans and advances to customers and banks increased 2% principally as a result of a rise of 6% in Barclays Capital. For more detail, see analysis of Barclays Capital wholesale loans and advances on page 58

- This was partially offset by a 18% decrease in balances in Africa RBB primarily due to the depreciation in the value of the Rand against Sterling and from lower demand

- The loan impairment charge improved 41% principally reflecting lower charges in:

- Barclays Capital, mainly as a result of charges in leveraged finance being partially offset by a release of Β£223m relating to the loan to Protium which has now been repaid

- Barclays Corporate, due to lower credit impairment charges in Spain reflecting lower exposure to the property and construction sector. Charges also reduced in the UK business, reflecting lower default rates and tightly controlled exposure to commercial real estate loans. However, weak credit conditions in Portugal led to a higher charge in 2011

- The substantial reduction in the impairment charge and higher loan balances led to a lower wholesale loan loss rate of 55bps in 2011 (2010: 96bps)

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Loans and advances to business customers in Europe RBB are included in the Retail Loans and Advances to Customers at Amortised Cost table on page 52.

2 Barclaycard wholesale loans and advances represent corporate credit and charge cards.

3 Barclays Capital gross loans and advances includes cash collateral and settlement balances of Β£75,707m as at 31 December 2011 and Β£56,486m as at 31 December 2010. Excluding these balances CRLs as a proportion of gross loans and advances were 6.1% and 5.6% respectively.

4 Barclays Capital credit risk loans exclude the loan to Protium of Β£7,560m held as at 31 December 2010.

Β 

Credit Risk

Analysis of Barclays Capital Wholesale Loans and Advances at Amortised Cost

As at 31.12.11

Gross

L&A

Impairment Allowance

L&A Net

of Impairment

Credit

Risk

Loans1Β 

CRLs % of Gross L&A1Β 

Loan Impairment Charges

Loan

Β Loss

Rates

Β£m

Β£m

Β£m

Β£m

%

Β£m

bps

Loans and advances to banks

Β Β 

Interbank lending

19,655Β 

45Β 

19,610Β 

34

0.2

(5)

(3)

Cash collateral and settlement balances

23,066Β 

-Β 

23,066Β 

-

-

-Β 

-Β 

Loans and advances to customers

Corporate lending

38,326Β 

730Β 

37,596Β 

1,515

4.0

194Β 

51Β 

Government lending

3,276Β 

-Β 

3,276Β 

-

-

-Β 

-Β 

ABS CDO Super Senior

3,390Β 

1,548Β 

1,842Β 

3,390

100.0

6

18

Other wholesale lending

20,840Β 

232Β 

20,608Β 

314

1.5

(66)

(32)Β 

Cash collateral and settlement balances

52,641Β 

-Β 

52,641Β 

-

-

-Β 

-Β 

Total

161,194Β 

2,555Β 

158,639Β 

5,253

3.3

129Β 

8Β 

As at 31.12.10

Loans and advances to banks

Interbank lending

21,547Β 

48Β 

21,499Β 

35

0.2

(18)

(8)

Cash collateral and settlement balances

14,058Β 

-Β 

14,058Β 

-

-

-Β 

-Β 

Loans and advances to customers

Corporate lending

41,891Β 

798Β 

41,093Β 

1,483

3.5

285Β 

68Β 

Government lending

2,940Β 

-Β 

2,940Β 

-

-

-Β 

-Β 

ABS CDO Super Senior

3,537Β 

1,545Β 

1,992Β 

3,537

100.0

(137)

(387)

Other wholesale lending

26,310Β 

645Β 

25,665Β 

315

1.2

512Β 

195Β 

Cash collateral and settlement balances

42,428Β 

-Β 

42,428Β 

-

-

-Β 

-Β 

Total

152,711Β 

3,036Β 

149,675Β 

5,370

3.5

642Β 

42Β 

Β 

Β·; Barclays Capital wholesale loans and advances increased 6% to Β£161,194m (2010: Β£152,711m). This was driven by an increase in cash collateral balances partially offset by the acquisition of Protium and a reduction in corporate lending

Β·; Included within corporate lending and other wholesale lending portfolios are Β£3,204m (2010: Β£3,787m) of loans backed by retail mortgage collateral classified as lending to financial institutions

Β 

Β 

Wholesale Forbearance

- Whilst there are no standardised wholesale forbearance programmes, as part of the ongoing provision of lending facilities to corporates and businesses, credit terms are reviewed and may be revised where this is the optimum strategy for the performance of our customers' businesses and therefore Barclays loans and advances

- Wholesale client relationships are individually managed with lending decisions made with reference to specific circumstances and on bespoke terms. As changes in original terms are made for a variety of reasons and in a variety of ways including those not related to the customer's ability to repay a loan,Β comprehensiveΒ data is notΒ currentlyΒ compiled to quantify the lending where changes in original terms have been agreed as a result of forbearance

- Impairment is assessed for each individual counterparty and recognised where relevant impairment triggers have been reached, including where customers are in arrears and require renegotiation of terms

- A control framework exists along with regular sampling to ensure watch list and impairment policies are implemented as defined and to ensure that all assets have suitable levels of impairment applied. Portfolios are subject to independent assessment

Β 

Β 

Β 

Β 

Β 

Β 

1 Barclays Capital Credit Risk Loans as at 31 December 2010 exclude the loan to Protium. Other wholesale lending CRLs and CRLs of Gross L&A including the loan to Protium were Β£7,875m and 29.9% respectively.

Β 

Credit Risk

Group Exposures to Selected Eurozone Countries

- The Group continues to closely monitor its exposure to Eurozone countries. During 2011 the Group's sovereign exposure to Spain, Italy, Portugal, Ireland and Greece reduced by 14% to Β£7.1bn

- Spanish sovereign exposure reduced 45% to Β£2.5bn due to the disposal of available for sale government bonds, held for the purpose of interest rate hedging and liquidity, that have been replaced by interest rate swaps with alternative counterparties

- Italian sovereign exposure increased 57% to Β£3.5bn principally due to the acquisition of government issued bonds reflecting improved yields and holdings as part of the Treasury liquidity management portfolio

- Portuguese sovereign exposure reduced 21% to Β£0.8bn, principally due to a reduction in government bonds held as available for sale

- Italian non-sovereign exposures increased Β£1.1bn to Β£21.9bn, principally due to a Β£2.2bn increase in new mortgage lending (with an average LTV of 59.6%), offset by Β£0.9bn reduction in exposures to financial institutions

- Ireland exposures increased 5% to Β£5.7bn, principally reflecting increased lending to financial institutions of Β£4.3bn (31 December 2010: Β£3.8bn), including Β£0.9bn of trading assets and Β£1.3bn of loans to entities domiciled in Ireland whose principal business and exposures are outside of Ireland. Exposure to domestic Irish banks remains minimal

- Exposure to Greece remains minimal and the sovereign exposure is predominantly marked to market on a daily basis through income

- In addition to these countries subject to particular market focus, the Group had Β£2.4bn (2010: Β£2.2bn) net exposure to Belgium, which was downgraded to AA during the fourth quarter of 2011. This principally comprised sovereign debt, of which Β£1.7bn was held as available for sale, with a negative AFS reserve of Β£26m, and Β£0.3bn held for trading

Basis of preparation

- The following tables are prepared on the same basis as the 2011 Interim Results Announcement and present the maximum direct balance sheet exposure to credit risk by country, with the totals reflecting allowance for impairment, netting and cash collateral held where appropriate

- Trading and derivatives balances relate to investment banking activities, principally as market-maker for government bond positions. Positions are held at fair value, with daily movements taken through profit and loss

- Available for sale assets are principally investments in government bonds and other debt securities held for the purposes of interest rate hedging and liquidity for local banking activities. Balances are reported on a fair value basis, with movements in fair value going through equity

- Loans and advances held at amortised cost comprise: (i) retail lending portfolios, predominantly mortgages secured on residential property; and (ii) corporate lending portfolios, largely reflecting established corporate banking businesses in Spain, Italy and Portugal and investment banking services provided to multinational and large national corporate clients. Settlement balances and cash collateral are excluded from this analysis

- Sovereign exposures reflect direct exposures to central and local governments1, the majority of which are used for hedging interest rate risk relating to local activities. These positions are being actively replaced by non-government instruments such as interest rate swaps. The remaining portion is actively managed reflecting our role as leading primary dealer, market maker and liquidity provider to our clients

- Financial institution and corporate exposures reflect the country of operations of the counterparty (including foreign subsidiaries and without reference to cross-border guarantees)

- Retail exposures reflect the country of residence of retail customers

- The Group enters into credit mitigation arrangements for which the reference asset is government debt. The selected countries (pages 60 to 63) include only credit mitigation arrangements with counterparties in the relevant country. The analysis of credit derivatives referencing sovereign debt reflects derivative counterparty netting and includes all credit derivatives, regardless of counterparty location

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 In addition, the Group held cash with the central banks of these countries totalling Β£0.8bn as at 31 December 2011. Other immaterial balances with central banks are classified within loans to financial institutions.

Credit Risk

Exposure by Country and Counterparty

As at 31.12.11

Spain

Italy

Portugal

Ireland

Greece

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 2,530Β 

Β 3,493Β 

Β 810Β 

Β 244Β 

Β 14Β 

Financial institutions

Β 987Β 

669Β 

Β 51Β 

Β 4,311Β 

Β 2Β 

Residential mortgages

Β 14,654Β 

Β 15,934Β 

Β 3,651Β 

Β 94Β 

Β 5Β 

Corporate

Β 5,345Β 

Β 2,918Β 

Β 3,295Β 

Β 977Β 

Β 67Β 

Other retail lending

Β 3,031Β 

Β 2,335Β 

Β 2,053Β 

Β 86Β 

Β 18Β 

Total

Β 26,547Β 

Β 25,349Β 

Β 9,860Β 

Β 5,712Β 

Β 106Β 

As at 31.12.10

Spain

Italy

Portugal

Ireland

Greece

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 4,641Β 

Β 2,224Β 

Β 1,023Β 

Β 296Β 

Β 31Β 

Financial institutions

Β 1,586Β 

Β 1,572Β 

Β 165Β 

Β 3,769Β 

Β 21Β 

Residential mortgages

Β 15,977Β 

Β 13,741Β 

Β 3,476Β 

Β 109Β 

Β 4Β 

Corporate

Β 6,398Β 

Β 2,828Β 

Β 3,598Β 

Β 1,123Β 

Β 103Β 

Other retail lending

Β 3,081Β 

Β 2,599Β 

Β 2,074Β 

Β 125Β 

Β 19Β 

Total

Β 31,683Β 

Β 22,964Β 

Β 10,336Β 

Β 5,422Β 

Β 178Β 

Β 

Exposures on loans and advances to other geographies including Europe as a whole are set out on page 47.

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Spain

Trading Portfolio

Derivatives

Fair Value through Profit and Loss

Trading Portfolio Assets

Trading Portfolio Liabilities

Net

Β Trading Portfolio

Gross Assets

Gross Liabilities

Cash Collateral

Net Derivatives

Designated as FV through P&L

Total

as at

31.12.11

Total

as at

31.12.10

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 684Β 

Β (684)

Β -Β 

Β 64Β 

Β (64)

Β -Β 

Β -Β 

Β -Β 

Β -Β 

Β -Β 

Financial institutions

Β 367Β 

Β (247)

Β 120Β 

Β 7,359Β 

Β (7,023)

(336)Β 

Β -Β 

Β 101Β 

Β 221Β 

Β 422Β 

Corporate

Β 167Β 

Β (155)

Β 12Β 

656Β 

Β (251)

-Β 

405Β 

Β 212Β 

Β 629Β 

Β 356Β 

Β 

Β 

Fair Value through Equity

Available for Sale Assets as at 31.12.11

Totalas at

Cost1

AFS Reserve

Total

31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

2,519Β 

(51)

Β 2,468

Β 4,491Β 

Financial institutions

507Β 

(17)

Β 490

Β 669Β 

Corporate

2Β 

-

Β 2

Β 36Β 

Β 

Held at Amortised Cost

Loans and Advances as at 31.12.11

Total

Gross

Impairment Allowances Β 

Total

as at 31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 62Β 

-

Β 62

Β 150Β 

Financial institutions

Β 282Β 

(6)

Β 276

Β 495Β 

Residential mortgages

Β 14,729Β 

(75)

Β 14,654

Β 15,977Β 

Corporate

Β 5,901Β 

(1,187)

Β 4,714

Β 6,006Β 

Other retail lending

Β 3,144Β 

(113)

Β 3,031

Β 3,081Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 'Cost' refers to the fair value of the asset at recognition, less any impairment booked. 'AFS Reserve' is the cumulative fair value gain or loss on the assets that is held in equity. 'Total' is the fair value of the assets at the balance sheet date.

Credit Risk

Italy

Trading Portfolio

Derivatives

Fair Value through Profit and Loss

Trading Portfolio Assets

Trading Portfolio Liabilities

Net

Β Trading Portfolio

Gross Assets

Gross Liabilities

Cash Collateral

Net Derivatives

Designated as FV through P&L

Total

as at

31.12.11

Total

as at

31.12.10

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 2,097Β 

Β (1,531)

Β 566Β 

Β 1,083Β 

Β (506)

Β -

Β 577Β 

Β 1Β 

Β 1,144

Β 1,004Β 

Financial institutions

Β 429Β 

Β (142)

Β 287Β 

6,224Β 

Β (4,791)

Β (1,319)

114Β 

Β 55Β 

Β 456

Β 794Β 

Corporate

Β 134Β 

Β (134)

Β -Β 

Β 502Β 

Β (325)

Β (92)

Β 85Β 

Β 86Β 

Β 171

Β 93Β 

Β 

Β 

Fair Value through Equity

Available for Sale Assets as at 31.12.11

Totalas at

Cost1

AFS Reserve

Total

31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 2,457Β 

Β (123)

Β 2,334

Β 1,220Β 

Financial institutions

Β 141Β 

Β (3)

Β 138

Β 226Β 

Corporate

Β 28Β 

Β (1)

Β 27

Β 19Β 

Β 

Held at Amortised Cost

Loans and Advances as at 31.12.11

Total

Gross

Impairment Allowances Β 

Total

as at 31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 15Β 

Β -Β 

Β 15

Β -Β 

Financial institutions

Β 83Β 

Β (8)

Β 75

Β 552Β 

Residential mortgages

Β 16,023Β 

Β (89)

Β 15,934

Β 13,741Β 

Corporate

Β 2,850Β 

Β (130)

Β 2,720

Β 2,716Β 

Other retail lending

Β 2,515Β 

Β (180)

Β 2,335

Β 2,599Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Portugal

Trading Portfolio

Derivatives

Fair Value through Profit and Loss

Trading Portfolio Assets

Trading Portfolio Liabilities

Net

Β Trading Portfolio

Gross Assets

Gross Liabilities

Cash Collateral

Net Derivatives

Designated as FV through P&L

Total

as at

31.12.11

Total

as at

31.12.10

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 143Β 

Β (76)

Β 67Β 

Β 216Β 

Β (216)

Β -Β 

Β -Β 

Β 2Β 

Β 69

Β 121Β 

Financial institutions

Β 24Β 

Β (13)

Β 11Β 

Β 336Β 

Β (336)

-Β 

Β -Β 

Β -Β 

Β 11

Β 106Β 

Corporate

Β 129Β 

Β (21)

Β 108Β 

Β 445Β 

Β (223)

Β (2)

Β 220Β 

Β -Β 

Β 328

Β 63Β 

Β 

Β 

Fair Value through Equity

Available for Sale Assets as at 31.12.11

Totalas at

Cost1

AFS Reserve

Total

31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 875Β 

Β (159)

Β 716

Β 886Β 

Financial institutions

Β 2Β 

Β -Β 

Β 2

Β 9Β 

Corporate

Β 675Β 

Β 2Β 

Β 677

Β 896Β 

Β 

Held at Amortised Cost

Loans and Advances as at 31.12.11

Total

Gross

Impairment Allowances Β 

Total

as at 31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 25Β 

Β -Β 

Β 25

Β 16Β 

Financial institutions

Β 38Β 

Β -Β 

Β 38

Β 50Β 

Residential mortgages

Β 3,665Β 

Β (14)

Β 3,651

Β 3,476Β 

Corporate

Β 2,484Β 

Β (194)

Β 2,290

Β 2,639Β 

Other retail lending

Β 2,252Β 

Β (199)

Β 2,053

Β 2,074Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 'Cost' refers to the fair value of the asset at recognition, less any impairment booked. 'AFS Reserve' is the cumulative fair value gain or loss on the assets that is held in equity. 'Total' is the fair value of the assets at the balance sheet date.

Credit Risk

Β 

Β 

Ireland

Trading Portfolio

Derivatives

Fair Value through Profit and Loss

Trading Portfolio Assets

Trading Portfolio Liabilities

Net

Β Trading Portfolio

Gross Assets

Gross Liabilities

Cash Collateral

Net Derivatives

Designated as FV through P&L

Total

as at

31.12.11

Total

as at

31.12.10

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 98Β 

Β (64)

Β 34Β 

Β 45Β 

Β (4)

Β (36)

Β 5Β 

Β -Β 

Β 39

Β 59Β 

Financial institutions

Β 1,416Β 

Β (39)

Β 1,377Β 

5,889

Β (3,909)

Β (1,846)

134Β 

Β 50Β 

Β 1,561

Β 1,149Β 

Corporate

Β 73Β 

Β (30)

Β 43Β 

Β 658Β 

Β (658)

Β -Β 

Β -Β 

Β 9Β 

Β 52

Β 164Β 

Β 

Β 

Fair Value through Equity

Available for Sale Assets as at 31.12.11

Totalas at

Cost1

AFS Reserve

Total

31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 215Β 

Β (10)

Β 205

Β 237Β 

Financial institutions

Β 274Β 

Β (25)

Β 249

Β 584Β 

Β 

Held at Amortised Cost

Loans and Advances as at 31.12.11

Total

Gross

Impairment Allowances Β 

Total

as at 31.12.10

Β£m

Β£m

Β£m

Β£m

Financial institutions

Β 2,651Β 

Β (150)

Β 2,501

Β 2,036Β 

Residential mortgages

Β 104Β 

Β (10)

Β 94

Β 109Β 

Corporate

Β 946Β 

Β (21)

Β 925

Β 959Β 

Other retail lending

Β 86Β 

Β -Β 

Β 86

Β 125Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Greece

Trading Portfolio

Derivatives

Fair Value through Profit and Loss

Trading Portfolio Assets

Trading Portfolio Liabilities

Net

Β Trading Portfolio

Gross Assets

Gross Liabilities

Cash Collateral

Net Derivatives

Designated as FV through P&L

Total

as at

31.12.11

Total

as at

31.12.10

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Sovereign

Β 7Β 

Β -Β 

Β 7Β 

Β 1Β 

Β -

-

Β 1Β 

Β -Β 

Β 8

Β 15Β 

Financial institutions

Β 2Β 

Β -Β 

Β 2Β 

Β 1,109Β 

Β (253)

Β (856)

Β -Β 

Β -Β 

Β 2

Β 21Β 

Corporate

Β 3Β 

Β -Β 

Β 3Β 

Β -Β 

Β -Β 

Β -Β 

Β -Β 

Β -Β 

Β 3

Β 7Β 

Β 

Β 

Fair Value through Equity

Available for Sale Assets as at 31.12.11

Totalas at

Cost1

AFS Reserve

Total

31.12.10

Β£m

Β£m

Β£m

Β£m

Sovereign

6Β 

-Β 

Β 6

Β 16Β 

Β 

Held at Amortised Cost

Loans and Advances as at 31.12.11

Total

Gross

Impairment Allowances Β 

Total

as at 31.12.10

Β£m

Β£m

Β£m

Β£m

Residential mortgages

Β 5Β 

Β -Β 

Β 5

Β 4Β 

Corporate

Β 64Β 

Β -Β 

Β 64

Β 96Β 

Other retail lending

Β 27Β 

Β (9)

Β 18

Β 19Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 'Cost' refers to the fair value of the asset at recognition, less any impairment booked. 'AFS Reserve' is the cumulative fair value gain or loss on the assets that is held in equity. 'Total' is the fair value of the assets at the balance sheet date.

Credit Risk

Credit Derivatives Referencing Sovereign Debt

- The Group enters into credit mitigation arrangements (principally credit default swaps and total return swaps) primarily for risk management purposes for which the reference asset is government debt

- These have the effect of reducing the Group's gross exposure in the event of sovereign default

As at 31.12.11

Spain

Italy

Portugal

Ireland

Greece

Β£m

Β£m

Β£m

Β£m

Β£m

Fair value

- Bought

326

681Β 

346Β 

170Β 

669Β 

- Sold

(324)

(583)

(322)

(170)

(729)

Net derivative fair value

2

98Β 

24Β 

-Β 

(60)

Contract notional amount1

- Bought

(2,924)

(4,742)

(1,027)

(854)

(1,019)

- Sold

2,765

4,270Β 

977Β 

805Β 

1,098Β 

Net derivative notional amount

(159)

(472)

(50)

(49)

79Β 

Impact of credit derivatives in the event of sovereign default (notional less fair value of protection)

(157)

(374)

(26)

(49)

19

- Credit derivatives are arrangements whereby the default risk of an asset (reference asset) is transferred from the buyer to the seller of protection

- The majority of credit derivatives referencing sovereign assets are bought and sold to support customer transactions and for risk management purposes

- The contract notional amount represents the value of the reference asset being insured, while the fair value represents the change in the value of the reference asset, adjusted for the creditworthiness of the counterparty providing the protection

- The net derivative notional amount represents a reduction in exposures and should be considered alongside the direct exposures as disclosed in the preceding pages

- In addition, the Group has indirect sovereign exposure through the guarantee of certain savings and investment funds, which hold a proportion of their assets in sovereign debt. As at 31 December 2011, the net liability in respect of these guarantees was Β£41m

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 This reflects counterparty netting where there is a legally enforceable right of net-off.

Credit Risk

Barclays Capital Credit Market Exposures

Β 

Year Ended 31.12.11

Credit Market Exposures1Β 

As at 31.12.11

As at 31.12.10

As at 31.12.11

As at 31.12.10

Fair Value (Losses)/ Gains and Net Funding

Impairment Release/ (Charge)

Total (Losses)/ Gains

Β Β 

$m

$m

Β£m

Β£m

Β£m

Β£m

Β£m

Protium assets2Β 

3,508Β 

10,884

2,272Β 

7,028

(555)

223Β 

(332)

Β Β 

US Residential Mortgages

ABS CDO Super Senior

2,844Β 

3,085

1,842Β 

1,992

(29)

(6)

(35)

US sub-prime and Alt-A

644Β 

1,025

416Β 

662

(4)

35Β 

31

Commercial Mortgages

Commercial real estate loans and properties

8,228Β 

11,006

5,329Β 

7,106

486Β 

-Β 

486

Commercial Mortgaged Backed Securities

156Β 

184

101Β 

119

-Β 

-Β 

-

Monoline protection on CMBS

14Β 

18

9Β 

12

32Β 

-Β 

32

Other Credit Market

Β Β 

Leveraged Finance3Β 

6,278Β 

7,636

4,066Β 

4,930

43Β 

(203)

(160)

SIVs, SIV -Lites and CDPCs

9Β 

618

6Β 

399

(32)

-Β 

(32)

Monoline protection on CLO and other

1,729Β 

2,541

1,120Β 

1,641

(13)

-Β 

(13)

Β Β 

Total

23,410Β 

36,997

15,161Β 

23,889

(72)

49Β 

(23)

Β 

- Barclays Capital's credit market exposures primarily relate to commercial real estate, leveraged finance, and collateral previously securing the loan to Protium. These exposures arose before the market dislocation in mid-2007

- During 2011, credit market exposures decreased by Β£8,728m to Β£15,161m, reflecting net sales and paydowns and other movements of Β£8,442m, foreign exchange rate movements of Β£263m and fair value losses and impairment of Β£23m. The net sales, paydowns and other movements of Β£8,442m included:

- Β£4,218m relating to assets formerly held as collateral for the loan to Protium Finance LP, comprising Β£2,697m net sales, Β£959m loan and interest repayments and Β£562m paydowns and other movements

- Β£2,141m of commercial real estate loans and properties sales and paydowns

- Β£820m reduction in leveraged loans primarily relating to five counterparties

- In January 2012, Barclays completed the sale of Β£405m ($628m) of a commercial real estate equity security at fair value representing 50% of its stake in Archstone

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 As the majority of exposure is held in US Dollars, the exposures above are shown in both US Dollars and Sterling.

2 Prior to 27 April 2011 when Protium was acquired by the Group the exposure was a loan. This was carried at the amount equivalent to the fair value of the underlying collateral from 31 December 2010.

3 Includes undrawn commitments of Β£180m (31 December 2010: Β£264m).

Β 

Credit Risk

Protium Assets

Β 

Β Β 

Acquisition Date

Acquisition Date

As at

31.12.11

As at

27.04.11

As at

31.12.10

As at

31.12.11

As at

27.04.11

As at

31.12.10

$m

$m

$m

Β£m

Β£m

Β£m

US sub-prime and Alt-A

1,490Β 

4,406Β 

4,402Β 

965Β 

2,665Β 

2,710Β 

Commercial Mortgage-Backed Securities

1,422Β 

3,092Β 

3,257Β 

921Β 

1,870Β 

2,103Β 

Monoline protection

-Β 

-Β 

225Β 

-Β 

-Β 

145Β 

CLO and other assets

596Β 

1,952Β 

1,636Β 

386Β 

1,181Β 

1,189Β 

Total collateral

3,508Β 

9,450Β 

9,520Β 

2,272Β 

5,716Β 

6,147Β 

Cash and cash equivalents

na

231Β 

1,364Β 

na

140Β 

881Β 

Total assets

3,508Β 

9,681Β 

10,884Β 

2,272Β 

5,856Β 

7,028Β 

Loan to Protium

-Β 

-Β 

10,884Β 

-Β 

-Β 

7,028Β 

Β 

- On 16 September 2009, Barclays Capital sold assets of $12,285m, including $8,384m in credit market assets, to Protium Finance LP (Protium). As part of the transaction, Barclays extended a $12,641m 10 year loan to Protium

- In April 2011, Barclays entered into several agreements to acquire all third party interests in Protium in order to help facilitate the Group's early exit from the underlying exposures. As a result, Protium was then consolidated by the Group. Subsequently, Protium sold its assets to Barclays entities and the loan has been repaid

- As part of this transaction, Β£459m ($750m) was invested in Helix, an existing fund managed by Protium's investment manager. The orginal investment represented 86% of the Helix fund, which has been consolidated by the Group. The fund's investments primarily comprise government and agency securities. As at 31 December 2011, the fair value of Barclays investment in the fund was $729m

Market Risk

Analysis of Barclays Capital's Market Risk Exposure

- BarclaysΒ Capital'sΒ regulatory market riskΒ models, including recently implemented models for CRD3, are used to calculate regulatory capital for designated trading book portfolios, and are reviewed by the FSA. The four principal models are Daily Value at Risk (DVaR), Stressed Value at Risk, Incremental Risk Charge and the All Price Risk measure

- Barclays Capital DVaR model is graded Green, as defined by the FSA which is consistent with a good working model. This rating was maintained throughout the year

- For internal risk management purposes, DVaR is calculated at a 95% confidence level for the trading book and certain banking books. The calculation is based on historical simulation of the most recent two years of data

Year Ended 31.12.11

Year Ended 31.12.10

DVaR (95%)

Daily Avg

High1Β 

Low1Β 

Daily Avg

High1Β 

Low1Β 

Β£m

Β£m

Β£m

Β£m

Β£m

Β£m

Interest rate risk

17Β 

47

7

33Β 

50

21

Spread risk

45Β 

69

25

48Β 

62

30

Commodity risk

12Β 

18

7

16Β 

25

9

Equity risk

18Β 

34

9

14Β 

29

6

Foreign exchange risk

5Β 

8

2

6Β 

15

2

Diversification effect

(40)

na

na

(64)

na

na

Total DVaR

57Β 

88

33

53Β 

75

36

Expected shortfall2Β 

71Β 

113

43

78Β 

147

47

3W3Β 

121Β 

202

67

144Β 

311

72

Β 

- Barclays Capital's average total DVaR was Β£57m during 2011, an 8% increase from 2010. However, the tail risk indicated by the average expected shortfall and 3W measures fell 9% to Β£71m and 16% to Β£121m respectively

- The diversification effect reduced 38% to an average of Β£40m in 2011 due to higher cross asset correlation as the European debt crisis worsened

- The three main risk factors affecting DVaR were spread, interest rate and equity risk. From 2010 levels, average DVaR for spread fell by Β£3m (6%) and interest rate DVaR fell by Β£16m (48%) reflecting cautious positioning. Equity DVaR increased by Β£4m (29%) on continued growth of the global equities business and product offerings

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The high and low DVaR figures reported for each category did not necessarily occur on the same day as the high and low DVaR reported as a whole. Consequently a diversification effect balance for the high and low DVaR figures would not be meaningful and is therefore omitted from the above table.

2 The average of all one day hypothetical losses beyond the 95% confidence level DVaR.

3 The average of the three largest one day estimated losses.

Financial Statement Notes

Going Concern

The Group's business activities and financial position, the factors likely to affect its future development and performance, and its objectives and policies in managing the financial risks to which it is exposed and its capital are discussed in the Results by Business, Performance Management and Risk Management sections.

The Directors confirm they are satisfied that the Group has adequate resources to continue in business for the foreseeable future. For this reason, they continue to adopt the going concern basis for preparing accounts.

Accounting Policies

The Group has continued to apply the accounting policies used for the 2010 Annual Report.

A number of amendments to IFRS have been issued that are required to be applied from 1 January 2011. These amendments have not resulted in any changes to the Group's accounting policies.

Β 

Β 

Β 

1. Net Interest Income

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

Cash and balances with central banks

392Β 

271Β 

Available for sale investments

2,137Β 

1,483Β 

Loans and advances to banks

350Β 

440Β 

Loans and advances to customers

17,271Β 

17,677Β 

Other

439Β 

164Β 

Interest income

20,589Β 

20,035Β 

Deposits from banks

(366)

(370)

Customer accounts

(2,526)

(1,410)

Debt securities in issue

(3,524)

(3,632)

Subordinated liabilities

(1,813)

(1,778)

Other

(159)

(322)

Interest expense

(8,388)

(7,512)

Net interest income

12,201Β 

12,523Β 

Β 

2. Income by Geographic Segment1

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

UK

15,819

12,714

Europe

4,207

4,828

Americas

6,025

7,742

Africa and Middle East

4,967

4,997

Asia

1,274

1,159

Total income net of insurance claims

32,292

31,440

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 Total income net of insurance claims based on counterparty location.

Financial Statement Notes

3. Administration and General Expenses

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

Property and equipment

1,763Β 

1,813Β 

Outsourcing and professional services

1,869Β 

1,705Β 

Operating lease rentals

659Β 

637Β 

Marketing, advertising and sponsorship

585Β 

631Β 

Subscriptions, publications, stationery and communications

740Β 

750Β 

Travel and accommodation

328Β 

358Β 

Other administration and general expenses

400Β 

566Β 

Impairment of property, equipment and intangible assets

12Β 

125Β 

Administration and general expenses

6,356Β 

6,585Β 

Administration and general expenses decreased 3% to Β£6,356m (2010: Β£6,585m), principally reflecting the benefits of restructuring and the non-recurrence of the one-off provision in respect of the resolution of a review of Barclays compliance with US economic sanctions that occurred in 2010. These reductions have been offset in part by an increase in outsourcing and professional services as a result of Barclaycard acquisitions, restructuring charges and increased regulatory costs.

4. UK Bank Levy

UK legislation was enacted in July 2011 to introduce an annual bank levy, which applies to elements of the Group's consolidated liabilities and equity held as at the year end. The levy has resulted in an additional charge to the income statement of Β£325m, which was recognised as at 31 December 2011 and is presented within operating expenses. The IFRS Interpretations Committee is considering the timing of recognition of the levy going forward.

5. Loss on Disposal of Subsidiaries, Associates and Joint Ventures

On 15 February 2011, Barclays announced its intention to sell Barclays Bank Russia (BBR) as part of refocusing its Russian activities and commenced plans to dispose of the business. The disposal of BBR was completed on 25 October 2011. A loss on disposal of Β£73m has been recognised in the income statement within Barclays Corporate and the accumulated foreign exchange losses of Β£23m, previously recognised directly in equity, have been recycled through the income statement within Head Office Functions.

Β 

6. Acquisitions

In April 2011, Barclays acquired the third party investments in Protium for their carrying value of Β£163m and restructured the related management arrangements. This resulted in the general partner interest being acquired by Barclays for a nominal consideration and the remaining interest in Protium held by Protium's investment manager, redeemed for consideration of Β£50m (in accordance with the performance fees that would have been due under the original agreement, based on investment performance to date). Barclays became the sole owner and controlling party of Protium, which is consolidated by the Group. There was no gain or loss and no goodwill arising as the impairment on the loan had already been calculated by reference to Protium's net asset value of Β£5,856m.

As part of this transaction, $750m of proceeds from a partial redemption of the loan to Protium was invested into Helix, an existing fund managed by Protium's investment manager. This represents a majority interest in the fund, which has also been consolidated by the Group.

The pre-acquisition carrying amounts of the acquired assets and liabilities, stated in accordance with the Group's accounting policies, were equal to their fair value on acquisition as set out below. There was no gain or loss and no goodwill arising on the transaction.

Β 

Β 

Β 

Β 

Financial Statement Notes

Β 6. Acquisitions (continued)

Β 

Total Fair Value

Assets

Β£m

Trading portfolio assets

4,731Β 

Financial assets designated at fair value

1,004Β 

Derivative financial instruments

5Β 

Loans and advances to banks

472Β 

Reverse repurchase agreements

29Β 

Other assets

46Β 

Total assets

6,287Β 

Liabilities

Deposits from banks

1Β 

Trading portfolio liabilities

93Β 

Financial liabilities designated at fair value

76Β 

Derivative financial instruments

23Β 

Repurchase agreements

24Β 

Other liabilities

51Β 

Total liabilities

268Β 

Net assets acquired

6,019Β 

Group share of assets acquired

6,019Β 

Consideration:

- Cash

163Β 

- Loan

5,856Β 

Total

6,019Β 

Β 

The Group's exposure to Protium prior to acquisition represented a loan. Subsequent to acquisition the underlying assets held by Protium were consolidated by the Group and have been integrated into the corresponding business lines.

The contribution of Protium and related underlying assets on the Group's profit before tax for the year of Β£55m reflects a Β£223m impairment release and Β£36m net interest income on the loan prior to acquisition, offset by Β£204m post acquisition fair value movements in the underlying assets and gains arising on the unwind of structured assets.

During the year, Barclays acquired Β£2.1bn gross consumer credit card assets from Egg UK, a Β£130m corporate card portfolio from MBNA Europe Bank Limited and a $1.4bn Upromise by Sallie Mae credit card portfolio from FIA Card Services, N.A. (part of the Bank of America Group). These acquisitions were asset purchases and therefore, have not been included in the table above. In addition, Barclays acquired the Baubecon portfolio of German residential properties following a debt restructuring transaction for Β£0.8bn. The properties have a current fair value of Β£1bn and are accounted for as investment properties.

Β 

Β 

Financial Statement Notes

7. Tax

The tax charge for 2011 was Β£1,928m (2010: Β£1,516m) on profit before tax of Β£5,879m (2010: Β£6,065m), giving an effective tax rate of 32.8% (2010: 25.0%). The effective tax rate reflects the non-deductible charges for the impairment of the investment in BlackRock, Inc. of Β£1,800m (2010: nil), goodwill impairment of Β£597m (2010: Β£243m) and the UK bank levy of Β£325m (2010: nil).

The effective tax rate for both periods differs from the UK tax rate of 26.5% (2010: 28.0%) because of these non-deductible charges and the impact of non-taxable gains and income, the effect of profits and losses outside of the UK being taxed at local statutory tax rates that are different to the UK statutory tax rate, non-creditable taxes, non-deductible expenses, and the benefit from recognising deferred tax assets that were previously unrecognised.

Β 

Assets

Liabilities

Current and Deferred Tax Assets and Liabilities

31.12.11

31.12.10

31.12.11

31.12.10

Β£m

Β£m

Β£m

Β£m

Current tax

374

196

(1,397)

(646)

Deferred tax

3,010

2,517

(695)

(514)

Total

3,384

2,713

(2,092)

(1,160)

Β 

Deferred tax assets, which principally relate to Barclays businesses in the US and Spain, increased by 20% to Β£3,010m largely due to improved financial performance in the US supporting additional deferred tax assets not previously recognised.

8. Non-controlling Interests

Β 

Profit Attributable to Non-controlling Interest

Equity Attributable to Non-controlling Interest

Year Ended

Year Ended

Year Ended

Year Ended

31.12.11

31.12.10

31.12.11

31.12.10

Β£m

Β£m

Β£m

Β£m

Barclays Bank PLC Issued:

- Preference shares

465Β 

478Β 

5,929Β 

5,933Β 

- Reserve Capital Instruments (RCIs)

46Β 

113Β 

-Β 

1,418Β 

- Upper Tier 2 instruments

3Β 

3Β 

586Β 

586Β 

Absa Group Limited

401Β 

362Β 

2,861Β 

3,208Β 

Other non-controlling interests

29Β 

29Β 

231Β 

259Β 

944Β 

985Β 

9,607Β 

11,404Β 

Β 

The decrease in Absa Group Limited equity attributable to non-controlling interest to Β£2,861m (2010: Β£3,208m) is principally due to Β£583m depreciation of African currencies against Sterling and Β£162m of dividends paid, offset by retained profits of Β£401m.

The reduction in RCIs to nil (2010: Β£1,418m) is due to the buy back, at the Group's option, of instruments with a nominal value of $1.25bn and $0.75bn during June and December 2011 respectively.

Β 

Financial Statement Notes

9. Earnings Per Share

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

Profit attributable to equity holders of the parent

Β 3,007Β 

Β 3,564Β 

Dilutive impact of convertible options

-Β 

(10)

Profit attributable to equity holders of the parent including dilutive impact of convertible options

Β 3,007Β 

Β 3,554Β 

Basic weighted average number of shares in issue1Β 

11,988m

11,719m

Number of potential ordinary shares

538m

733m

Diluted weighted average number of shares

12,526m

12,452m

Basic earnings per ordinary share

25.1p

30.4p

Diluted earnings per ordinary share

24.0p

28.5p

Β 

The decrease in the number of potential ordinary shares is primarily driven by a decrease in the average share price and options exercised under employee share schemes.

Β 

Β 

10. Dividends on Ordinary Shares

It is the Group's policy to declare and pay dividends quarterly. A final dividend in respect of 2011 of 3p per ordinary share will be paid on 16 March 2012 to shareholders on the Share Register on 24 February 2012 and accounted for as distribution of retained earnings in the year ending 31 December 2012. The financial statements for 2011 include the following dividends paid during the year:

Β 

Β 

Year Ended 31.12.11

Year Ended 31.12.10

Dividends Paid During the Period

Per Share

Total

Per Share

Total

Pence

Β£m

Pence

Β£m

Final dividend paid during period

2.5p

298Β 

1.5p

Β 176Β 

Interim dividends paid during period

3.0p

362Β 

3.0p

Β 355Β 

Β 

For qualifying US and Canadian resident ADR holders, the final dividend of 3p per ordinary share becomes 12p per ADS (representing four shares). The ADR depositary will post the final dividend on 16 March 2012 to ADR holders on the record at close of business on 24 February 2012.

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

1 The number of basic weighted average number of shares excludes own shares held in employee benefit trusts or for trading.

Financial Statement Notes

11. Derivative Financial Instruments

Β 

Contract Notional

Fair Value

As at 31.12.11

Amount

Assets

Liabilities

Β£m

Β£m

Β£m

Foreign exchange derivatives

4,452,874Β 

63,822Β 

(67,280)

Interest rate derivatives

35,541,980Β 

372,570Β 

(357,440)

Credit derivatives

1,886,650Β 

63,312Β 

(61,348)

Equity and stock index and commodity derivatives

1,214,487Β 

35,602Β 

(38,484)

Derivative assets/(liabilities) held for trading

43,095,991Β 

535,306Β 

(524,552)

Derivatives in Hedge Accounting Relationships

Derivatives designated as cash flow hedges

157,149Β 

2,150Β 

(1,726)

Derivatives designated as fair value hedges

74,375Β 

1,447Β 

(1,238)

Derivatives designated as hedges of net investments

12,010Β 

61Β 

(394)

Derivative assets/(liabilities) designated in hedge accounting relationships

243,534Β 

3,658Β 

(3,358)

Total recognised derivative assets/(liabilities)

43,339,525Β 

538,964Β 

(527,910)

As at 31.12.10

Foreign exchange derivatives

3,513,911Β 

60,420Β 

(62,141)

Interest rate derivatives

41,764,637Β 

270,730Β 

(251,941)

Credit derivatives

1,952,475Β 

47,017Β 

(45,044)

Equity and stock index and commodity derivatives

1,286,181Β 

40,419Β 

(44,037)

Derivative assets/(liabilities) held for trading

48,517,204Β 

418,586Β 

(403,163)

Derivatives in Hedge Accounting Relationships

Derivatives designated as cash flow hedges

149,763Β 

760Β 

(925)

Derivatives designated as fair value hedges

83,968Β 

924Β 

(1,012)

Derivatives designated as hedges of net investments

6,622Β 

49Β 

(416)

Derivative assets/(liabilities) designated in hedge accounting relationships

240,353Β 

1,733Β 

(2,353)

Total recognised derivative assets/(liabilities)

48,757,557Β 

420,319Β 

(405,516)

Β 

Β 

The fair value of gross derivative assets increased by 28% to Β£539bn (2010: Β£420bn) reflecting decreases in the major forward curves, offset by the impact of optimisation initiatives.

Derivative asset exposures would be Β£492bn (2010: Β£378bn) lower than reported under IFRS if netting were permitted for assets and liabilities with the same counterparty or for which we hold cash collateral. Derivative liabilities would be Β£478bn (2010: Β£362bn) lower, reflecting counterparty netting and collateral placed.

Financial Statement Notes

12. Financial Instruments Held at Fair Value

The table below shows the financial assets and liabilities that are recognised and measured at fair value analysed by level within the fair value hierarchy.

Β 

Valuations Based on

Quoted Market Prices

Observable Inputs

Significant Unobservable Inputs

(Level 1)

(Level 2)

(Level 3)

Total

As at 31.12.11

Β£m

Β£m

Β£m

Β£m

Trading portfolio assets

61,530Β 

81,449Β 

9,204Β 

152,183Β 

Financial assets designated at fair value

4,179Β 

24,091Β 

8,679Β 

36,949Β 

Derivative financial assets

2,550Β 

525,147Β 

11,267Β 

538,964Β 

Available for sale assets

30,857Β 

34,761Β 

2,873Β 

68,491Β 

Total Assets

99,116Β 

665,448Β 

32,023Β 

796,587Β 

Trading portfolio liabilities

(26,155)

(19,726)

(6)

(45,887)

Financial liabilities designated at fair value

(39)

(84,822)

(3,136)

(87,997)

Derivative financial liabilities

(2,263)

(517,066)

(8,581)

(527,910)

Total Liabilities

(28,457)

(621,614)

(11,723)

(661,794)

As at 31.12.10

Trading portfolio assets

48,466Β 

114,660Β 

5,741Β 

168,867Β 

Financial assets designated at fair value

5,406Β 

25,175Β 

10,904Β 

41,485Β 

Derivative financial assets

3,023Β 

408,214Β 

9,082Β 

420,319Β 

Available for sale assets

25,619Β 

36,201Β 

3,290Β 

65,110Β 

Total Assets

82,514Β 

584,250Β 

29,017Β 

695,781Β 

Trading portfolio liabilities

(30,247)

(42,345)

(101)

(72,693)

Financial liabilities designated at fair value

(4)

(94,088)

(3,637)

(97,729)

Derivative financial liabilities

(2,567)

(396,695)

(6,254)

(405,516)

Total Liabilities

(32,818)

(533,128)

(9,992)

(575,938)

Β 

Transfers between Level 1 and Level 2 primarily comprised government bonds that had more observable market prices.

The significant movements in the Level 3 positions during the year ended 31 December 2011 are as follows:

- Purchases of Β£9.0bn, primarily comprising Β£5.1bn of assets acquired as part of the acquisition of Protium, Β£2.1bn of other non-asset backed debt instruments, Β£0.6bn of asset backed products and Β£0.4bn of derivative products

- Sales of Β£7.8bn including the sale of Β£2.8bn Protium assets post acquisition, the sale of Β£1.9bn of non-asset backed debt instruments, Β£1.0bn of asset backed products, Β£1.0bn of legacy commercial real estate loans and Β£0.3bn of Private Equity investments

- Settlements of Β£1.8bn including the Β£0.8bn Baubecon debt restructuring and repayments received on other legacy commercial real estate loans

- Net Transfers into Level 3 of Β£2.6bn primarily comprised transfers of inflation linked bond trading portfolio assets, for which fair values have become less observable in the market

- Issuances of Β£1.0bn, comprising Β£0.4bn of derivatives products, Β£0.3bn of structured notes and Β£0.3bn of non-asset backed products

Movements on the fair value of Level 3 assets recognised in the income statement totalled Β£0.3bn (2010: Β£0.3bn)

Β 

Β 

Financial Statement Notes

12. Financial Instruments Held at Fair Value (continued)

Unrecognised gains as a result of the use of valuation models using unobservable inputs

The amount that has yet to be recognised in income that relates to the difference between the transaction price (the fair value at initial recognition) and the amount that would have arisen had valuation models using unobservable inputs been used on initial recognition, less amounts subsequently recognised, was as follows:

Β 

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

Opening balance

137Β 

99Β 

Additions

93Β 

56Β 

Amortisation and releases

(113)

(18)

Closing balance

117Β 

137Β 

Β 

Stress tests are applied on significant unobservable parameters (within Level 3) to generate a range of potentially possible alternative valuations. The results of the most recent stress test showed a potential to increase the fair values by up to Β£2.0bn (2010: Β£1.7bn) or to decrease the fair values by up to Β£2.1bn (2010: Β£1.8bn) with substantially all the potential effect being recorded in the income statement rather than equity. It is not possible to reliably stress the Β£2.0bn receivable included within Level 3 assets arising from the Lehman acquisition since, its value is dependent on the outcome of legal proceedings. Further detail is provided in note 19.

The stresses applied take account of the nature of valuation techniques used, as well as the availability and reliability of observable proxy and historical data. In all cases, an assessment is made to determine the suitability of available data. The sensitivity methodologies are based on a range, standard deviation or spread data of a reliable reference source or a scenario based on alternative market views. The level of shift or scenarios applied is considered for each product and varies according to the quality of the data and variability of underlying market. The market pricing and valuation of derivatives continue to evolve, particularly in respect of collateralisation and credit risk. Valuation methodologies are consistent with observed market practice in this area and will continue to develop as practice evolves.

Β 

13. Goodwill and Intangible Assets

As at

As at

31.12.11

31.12.10

Β£m

Β£m

Goodwill

5,305Β 

6,219Β 

Intangibles

2,541Β 

2,478Β 

Total

7,846Β 

8,697Β 

Β 

Goodwill principally comprised Β£3,145m held in UK RBB (2010: Β£3,148m), Β£1,078m in Africa RBB (2010: Β£1,307m) and Β£64m in Europe RBB (2010: Β£505m).

Goodwill is reviewed for indicators of impairment quarterly and tested for impairment on an annual basis by comparing the carrying value to its recoverable amount. In May 2011 the goodwill in FirstPlus of Β£47m was fully impaired reflecting the continued run-off of the loan portfolio and the impact of payment protection insurance redress. As a result of the annual impairment assessment, the Spanish goodwill of Β£550m was fully impaired in December 2011. This was due to a revision in cashflow forecasts, an increase in the pre-tax discount rate to 16% (2010: 12%) and a reduction in the terminal growth rate to 1% (2010: 2%), reflecting the deteriorating economic environment in the fourth quarter of 2011 and ongoing economic uncertainty in Spain.

Β 

Β 

Β 

Financial Statement Notes

14. Provisions

As at

As at

31.12.11

31.12.10

Β£m

Β£m

Redundancy and restructuring

216Β 

177Β 

Undrawn contractually committed facilities and guarantees

230Β 

229Β 

Onerous contracts

116Β 

74Β 

Payment Protection Insurance redress

565Β 

-

Litigation

140Β 

151Β 

Sundry provisions

262Β 

316Β 

Β Total

1,529Β 

947Β 

Β 

Following the conclusion of the Judicial Review, a Β£1bn provision was raised in the second quarter of 2011 for PPI redress. The provision was based on the FSA's policy statement and industry claims experience. Of this Β£435m had been utilised as at 31 December 2011 and, given the continued uncertainty in the compensation, the remaining Β£565m provision is currently considered best estimate to cover expected future settlements.

For the year ended 31 December 2011, costs of PPI redress of Β£13m (2010: Β£162m) relating to claims settled prior to the conclusion of the Judicial Review, are included in the income statement. Of this, Β£5m (2010: Β£87m) was included in income and Β£8m (2010: Β£75m) within operating expenses.

15. Retirement Benefits

The Group's IAS 19 pension deficit across all schemes as at 31 December 2011 was Β£0.2bn (2010: Β£2.9bn). This reflects net recognised assets of Β£1.5bn (2010: net recognised liabilities of Β£0.2bn) and unrecognised actuarial losses of Β£1.7bn (2010: Β£2.7bn). The net recognised assets comprised retirement benefit assets of Β£1.8bn (2010: Β£0.1bn) and liabilities of Β£0.3bn (2010: Β£0.3bn).

The Group's main scheme is the UK Retirement Fund (the Fund). As at 31 December 2011, the Fund's IAS 19 scheme assets exceeded liabilities by Β£0.3bn (2010: deficit of Β£2.6bn). The most significant reasons for this change were favourable asset returns and deficit contributions paid over the year.

The latest triennial funding valuation of the Fund was carried out with an effective date of 30 September 2010, and showed a deficit of Β£5.0bn. The Bank and Trustee agreed a recovery plan to eliminate the deficit in the Fund. As part of this recovery plan, deficit contributions of Β£1.8bn were paid to the Fund in December 2011 and a further Β£0.5bn will be paid in 2012. Further deficit contributions are payable each year from 2017 to 2021 starting at Β£0.65bn for 2017 and increasing by approximately 3.5% per annum until 2021. These deficit contributions are in addition to the regular contributions to meet the Group's share of the cost of benefits accruing over each year.

The latest annual funding update prepared by the Scheme Actuary as at 30 September 2011 showed a funding deficit of Β£6.4bn, which was prior to the payment of Β£1.8bn deficit contributions in December 2011.

From 1 January 2013, in accordance with IAS 19 amendments, the Group balance sheet will fully reflect any pension deficit, including the unrecognised actuarial losses, which total Β£1.7bn as at 31 December 2011. The charge for 2011 would have been Β£0.1bn higher under the revised standard, and a charge of Β£1.7bn would have been recognised in Other Comprehensive Income.

Financial Statement Notes

16. Share Capital and Warrants

Called up share capital comprises 12,199 million (2010: 12,182 million) ordinary shares of 25p each.

As at 31 December 2011 there were unexercised warrants to subscribe for 379.2 million (2010: 379.2 million) new ordinary shares at a price of Β£1.97775. The warrants may be exercised at any time up to close of business on 31 October 2013.

17. Other Reserves

Currency Translation Reserve

The currency translation reserve represents the cumulative gains and losses on the retranslation of the Group's net investment in foreign operations, net of the effects of hedging. Currency translation movements in 2011 of Β£1,607m (2010: Β£1,184m), including Β£598m (2010: Β£442m) associated with non-controlling interests, are largely due to the depreciation of the Rand, Euro and Indian Rupee against Sterling.

The impact of the currency translation reserve recognised in the income statement during the year was nil (2010: Β£279m), as the Β£23m loss from the disposal of BBR was offset by other movements.

Available for Sale Reserve

The available for sale reserve represents the unrealised change in the fair value of available for sale investments since initial recognition.

The available for sale reserve increased Β£1,380m to Β£25m, largely driven by Β£2,748m gains from changes in fair value, offset by Β£1,557m of net gains transferred to the income statement after recognition of impairment on the Group's investment in BlackRock, Inc.

Cash Flow Hedge Reserve

The cash flow hedge reserve represents the cumulative gains and losses on effective cash flow hedging instruments that will be recycled to the income statement when hedged transactions affect profit or loss.

Movements in the cash flow hedge reserve principally reflected increases in the fair value of interest rate swaps held for hedging purposes, partially offset by related gains transferred to net profit.

Β 

18. Contingent Liabilities and Commitments

Year Ended

Year Ended

31.12.11

31.12.10

Β£m

Β£m

Securities lending arrangements

Β 35,996Β 

Β 27,672Β 

Guarantees and letters of credit pledged as collateral security

Β 14,181Β 

Β 13,783Β 

Performance guarantees, acceptances and endorsements

Β 8,706Β 

Β 9,175Β 

Contingent liabilities

Β 58,883Β 

Β 50,630Β 

Documentary credits and other short-term trade related transactions

Β 1,358Β 

Β 1,194Β 

Standby facilities, credit lines and other commitments

Β 240,282Β 

Β 222,963Β 

Β 

Securities Lending Arrangements

Up to the disposal of Barclays Global Investors on 1 December 2009, the Group facilitated securities lending arrangements for its managed investment funds whereby securities held by funds under management were lent to third parties. Borrowers provided cash or investment grade assets as collateral equal to 100% of the market value of the securities lent plus a margin of 2%-10%. The Group agreed with BlackRock, Inc. to continue to provide indemnities to support these arrangements for three years following the disposal. The fair value of the collateral held was Β£37,072m (2010: Β£28,465m) and that of the stock lent was Β£35,996m (2010: Β£27,672m).

Β 

Financial Statement Notes

18. Contingent Liabilities and Commitments (continued)

The Financial Services Compensation Scheme

The FSCS is the UK's compensation fund for customers of authorised financial services firms that are unable to pay claims. The FSCS raises levies on all UK deposit taking institutions. Previously compensation has been paid out by loan facilities provided by HM Treasury to FSCS in support of FSCS's obligations to the depositors of banks declared in default. The outstanding loan facilities, totalling approximately Β£18.5bn, are to be reviewed from 1 April 2012 and the ongoing terms are still to be agreed with HM Treasury. While it is anticipated that the substantial majority of these loans will be repaid wholly from recoveries from the institutions concerned, there is the risk of a shortfall, such that the FSCS may place additional levies on all FSCS participants. Barclays has included an accrual of Β£58m in other liabilities as at 31 December 2011 (2010: Β£63m) in respect of levies raised by the FSCS, based on the indicative costs published by the FSCS.Β 

Barclays Capital US Mortgage Activities

Barclays activities within the US residential mortgage sector during the period of 2005 through 2008 included: sponsoring and underwriting of approximately $39bn of private-label securitisations; underwriting of approximately $34bn of other private-label securitisations; sales of approximately $150m of loans to government sponsored enterprises (GSEs); and sales of approximately $3bn of loans to others. In addition, Barclays sold approximately $4bn of loans to Protium in 2009. As a result of Barclays acquisition of Protium in April 2011, Barclays reacquired the loans previously sold to Protium. Some of the loans sold by Barclays were originated by a Barclays subsidiary. Barclays also performed servicing activities through its US residential mortgage servicing business which Barclays acquired in Q4 2006 and subsequently sold in Q3 2010.

In connection with Barclays loan sales and some of its sponsored private-label securitisations, Barclays made certain loan level representations and warranties (R&Ws) generally relating to the underlying borrower, property and/or mortgage documentation. Under certain circumstances, Barclays may be required to repurchase the related loans or make other payments related to such loans if the R&Ws are breached. As at 31 December 2011, Barclays R&Ws in respect of approximately $1bn of loans sold to others (which excludes the reacquired loans previously sold to Protium and loans sold to GSEs) had expired. The R&Ws with respect to the balance of the loans sold to others were not subject to expiration provisions. However, such loans were generally sold at significant discounts and contained more limited R&Ws than loans sold to GSEs. Third party originators provided loan level R&Ws directly to the securitisation trusts for approximately $34bn of the $39bn in Barclays sponsored securitisations. Barclays or a subsidiary provided loan level R&Ws to the securitisation trusts for approximately $5bn of the Barclays sponsored securitisations. R&Ws made by Barclays in respect of such securitised loans, and the loans sold by Barclays to GSEs, are not subject to expiration provisions. Total unresolved repurchase requests associated with all loans sold to others and private-label activities were $21m at 31 December 2011. Current provisions are adequate to cover estimated losses associated with outstanding repurchase claims. However, based upon a large number of defaults occurring in US residential mortgages, there is a potential for additional claims for repurchases.

Claims against Barclays as an underwriter of RMBS offerings have been brought in certain civil actions (see page 79). Additionally, Barclays has received inquiries from various regulatory and governmental authorities regarding its mortgage-related activities and is cooperating with such inquiries.Β 

It is not practicable to provide an estimate of the financial impact of the potential exposure in relation to the foregoing matters.

Financial Statement Notes

19. Legal Proceedings

Lehman Brothers Holdings Inc.

On 15 September 2009, motions were filed in the United States Bankruptcy Court for the Southern District of New York (the Court) by Lehman Brothers Holdings Inc. (LBHI), the SIPA Trustee for Lehman Brothers Inc. (the Trustee) and the Official Committee of Unsecured Creditors of Lehman Brothers Holdings Inc. (the Committee). All three motions challenged certain aspects of the transaction pursuant to which BCI and other companies in the Group acquired most of the assets of Lehman Brothers Inc. (LBI) in September 2008 and the court order approving such sale. The claimants were seeking an order voiding the transfer of certain assets to BCI; requiring BCI to return to the LBI estate alleged excess value BCI received; and declaring that BCI is not entitled to certain assets that it claims pursuant to the sale documents and order approving the sale (the Rule 60 Claims). On 16 November 2009, LBHI, the Trustee and the Committee filed separate complaints in the Court asserting claims against BCI based on the same underlying allegations as the pending motions and seeking relief similar to that which is requested in the motions. On 29 January 2010, BCI filed its response to the motions and also filed a motion seeking delivery of certain assets that LBHI and LBI have failed to deliver as required by the sale documents and the court order approving the sale (together with the Trustee's competing claims to those assets, the Contract Claims). Approximately $4.2bn (Β£2.7bn) of the assets acquired as part of the acquisition had not been received by 31 December 2011, approximately $3.0bn (Β£2.0bn) of which were recognised as part of the accounting for the acquisition and are included in the balance sheet as at 31 December 2011. This results in an effective provision of $1.2bn (Β£0.8bn) against the uncertainty inherent in the litigation.

On 22 February 2011, the Court issued its Opinion in relation to these matters, rejecting the Rule 60 Claims and deciding some of the Contract Claims in the Trustee's favour and some in favour of BCI. On 15 July 2011, the Court entered final Orders implementing its Opinion. BCI and the Trustee have each filed a notice of appeal from the Court's adverse rulings on the Contract Claims.Β LBHI and the Committee have withdrawn their notices of appeal from the Court's ruling on the Rule 60 Claims, rendering the Court's Order on the Rule 60 Claims final.

If the final Orders relating to the Contract Claims were to be unaffected by future proceedings, Barclays estimates that after taking into account the effective provision of $1.2bn (Β£0.8bn), its loss would be approximately $4.3bn (Β£2.8bn).Β Any such loss, however, is not considered probable and Barclays is satisfied with the current level of provision.

In addition, LBHI had been pursuing a claim for approximately $500m relating to bonuses that BCI was allegedly obligated to pay to former Lehman employees. On 14 September 2011, the Court issued a decision dismissing that claim and entered a final Order to that effect on 21 September 2011. LBHI has stated that it will not appeal that decision, rendering the Order dismissing that claim final.

American Depositary Shares

Barclays Bank PLC, Barclays PLC and various current and former members of Barclays PLC's Board of Directors have been named as defendants in five proposed securities class actions (which have been consolidated) pending in the United States District Court for the Southern District of New York (the Court). The consolidated amended complaint, dated 12 February 2010, alleges that the registration statements relating to American Depositary Shares representing Preferred Stock, Series 2, 3, 4 and 5 (the ADS) offered by Barclays Bank PLC at various times between 2006 and 2008 contained misstatements and omissions concerning (amongst other things) Barclays portfolio of mortgage-related (including US subprime-related) securities, Barclays exposure to mortgage and credit market risk and Barclays financial condition. The consolidated amended complaint asserts claims under Sections 11, 12(a)(2) and 15 of the Securities Act of 1933. On 5 January 2011, the Court issued an order and, on 7 January 2011, judgment was entered, granting the defendants' motion to dismiss the complaint in its entirety and closing the case. On 4 February 2011, the plaintiffs filed a motion asking the Court to reconsider in part its dismissal order. On 31 May 2011, the Court denied in full the plaintiffs' motion for reconsideration. The plaintiffs have appealed both decisions (the grant of the defendants' motion to dismiss and the denial of the plaintiffs' motion for reconsideration) to the United States Court of Appeals for the Second Circuit.

Barclays considers that these ADS-related claims against it are without merit and is defending them vigorously. It is not practicable to estimate Barclays possible loss in relation to these claims or any effect that they might have upon operating results in any particular financial period.

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Β 

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Financial Statement Notes

19. Legal Proceedings (continued)

US Federal Housing Finance Agency and Other Residential Mortgage-Backed Securities Litigation

The United States Federal Housing Finance Agency (FHFA), acting for two US government sponsored enterprises, Fannie Mae and Freddie Mac (collectively, the GSEs), filed lawsuits against 17 financial institutions in connection with the GSEs' purchases of residential mortgage-backed securities (RMBS). The lawsuits allege, among other things, that the RMBS offering materials contained materially false and misleading statements and/or omissions.Β Barclays Bank PLC and/or certain of its affiliates or former employees are named in two of these lawsuits, relating to sales between 2005 and 2007 of RMBS, in which Barclays Capital Inc. was lead or co-lead underwriter.

Both complaints demand, among other things: rescission and recovery of the consideration paid for the RMBS; and recovery for the GSEs' alleged monetary losses arising out of their ownership of the RMBS.Β The complaints are similar to other civil actions filed against Barclays Bank PLC and/or certain of its affiliates by other plaintiffs, including the Federal Home Loan Bank of Seattle, Federal Home Loan Bank of Boston, Federal Home Loan Bank of Chicago, Cambridge Place Investment Management, Inc., HSH Nordbank AG (and affiliates) and Stichting Pensioenfonds ABP, relating to their purchases of RMBS.Β Barclays considers that the claims against it are without merit and intends to defend them vigorously.

The original amount of RMBS related to claims against Barclays in these cases totalled approximately $6.8bn, of which approximately $2.0bn was outstanding as at 31 December 2011. Cumulative losses reported on these RMBS as at 31 December 2011 were approximately $0.1bn. If Barclays was to lose these cases it could incur a loss of up to the outstanding amount of the RMBS as at the time of judgment (taking into account further principal payments after 31 December 2011), plus any cumulative losses on the RMBS at such time and any interest, fees and costs, less the market value of the RMBS at such time. Barclays has estimated the total market value of the RMBS as at 31 December 2011 to be approximately $1.1bn. Barclays may be entitled to indemnification for a portion of any losses.

Devonshire Trust

On 13 January 2009, BarclaysΒ commenced an action in the Ontario Superior CourtΒ seeking an order that its early terminations earlier that day ofΒ two credit default swaps under an ISDA Master Agreement withΒ the Devonshire Trust (Devonshire), an asset-backed commercial paper conduit trust, were valid.Β On the same day, DevonshireΒ purported to terminate the swaps on the ground that Barclays had failed to provide liquidity supportΒ to Devonshire's commercial paper when required to do so. OnΒ 7 September 2011, theΒ court ruled that Barclays earlyΒ terminationsΒ were invalid, Devonshire's early terminations were validΒ and, consequently, Devonshire was entitled to receiveΒ back from Barclays cash collateral of approximately C$533m together with accrued interestΒ thereon.Β Barclays is appealing the court's decision.Β If the court's decision were to be unaffected by future proceedings, Barclays estimates that its loss would beΒ approximately C$500m, less any impairment provisions taken by Barclays for this matter.

Other

Barclays is engaged in various other legal proceedings both in the United Kingdom and a number of overseas jurisdictions, including the United States, involving claims by and against it which arise in the ordinary course of business, including debt collection, consumer claims and contractual disputes. Barclays does not expect the ultimate resolution of any of these proceedings to which Barclays is party to have a material adverse effect on its results of operations, cash flows or the financial position of the Group and Barclays has not disclosed the contingent liabilities associated with these claims either because they cannot reliably be estimated or because such disclosure could be prejudicial to the conduct of the claims. Provisions have been recognised for those cases where Barclays is able reliably to estimate the probable loss where the probable loss is not de minimis.

In addition, the Bank has been named as a defendant in a number of lawsuits, including class actions, filed in US federal courts involving claims by purported classes of purchasers and sellers of LIBOR-based derivative products or Eurodollar futures or option contracts between 2006 and 2009; further details are provided on the following page.Β 

Β 

Β 

Financial Statement Notes

20. Competition and Regulatory Matters

This note highlights some of the key competition and regulatory challenges facing Barclays, many of which are beyond our control. The extent of the impact of these matters on Barclays cannot always be predicted but may materially impact our businesses and earnings.

Regulatory change

Β 

The scale of regulatory change remains challenging with a significant tightening of regulation and changes to regulatory structures globally, especially for banks that are deemed to be of systemic importance. Concurrently, there is continuing political and regulatory scrutiny of the operation of the banking and consumer credit industries which, in some cases, is leading to increased or changing regulation which is likely to have a significant effect on the industry. Examples include Basel 3, the emerging proposals on bank resolution regimes and proposals relating to over-the-counter derivatives clearing and global systemically important banks.

Β 

In the UK, the FSA's current responsibilities are to be reallocated between the Prudential Regulatory Authority (a subsidiary of the Bank of England) and a new Financial Conduct Authority. In addition, the Independent Commission on Banking (the ICB) completed its review of the UK banking system and published its final report on 12 September 2011. The ICB recommended (amongst other things) that: (i) the UK and EEA retail banking activities of a UK bank or building society should be placed in a legally distinct, operationally separate and economically independent entity (so-called "ring-fencing"); and (ii) the loss-absorbing capacity of ring-fenced banks and UK-headquartered global systemically important banks (such as Barclays Bank PLC) should be increased to levels higher than the Basel 3 proposals. The UK Government published its response to the ICB recommendations in December 2011 and indicated that primary and secondary legislation relating to the proposed ring-fence will be completed by May 2015, with UK banks and building societies expected to be compliant as soon as practicable thereafter, and the requirements relating to increased loss-absorbing capacity of ring-fenced banks and UK-headquartered global systemically important banks will be applicable from 1 January 2019.

Β 

The US Dodd-Frank Wall Street Reform and Consumer Protection Act contains far reaching regulatory reform. The full impact on Barclays businesses and markets will not be known until the principal implementing rules are adopted in final form by governmental authorities, a process which is underway and which will take effect over several years.

Payment Protection Insurance (PPI)

Β 

On 20 April 2011, the judicial review proceedings brought by the British Bankers' Association in October 2010 against the FSA and the Financial Ombudsman Service regarding the assessment and redress of PPI complaints were dismissed. On 9 May 2011, Barclays announced that it would not be participating in any application for permission to appeal against the High Court judgment and that Barclays had agreed with the FSA that it would process all on-hold and any new complaints from customers about PPI policies that they hold. Barclays also announced that, as a goodwill gesture, it would pay out compensation to customers who had PPI complaints put on hold during the judicial review. Barclays took a provision of Β£1bn in the second quarter of 2011 to cover the cost of future redress and administration as disclosed under note 14.

Interchange

Β 

The Office of Fair Trading, as well as other competition authorities elsewhere in Europe, continues to investigate Visa and MasterCard credit and debit interchange rates. These investigations may have an impact on the consumer credit industry as well as having the potential for the imposition of fines. Timing is uncertain but outcomes may be known within the next 2-4 years.

London Interbank Offered Rate (LIBOR)

Β 

The FSA, the US Commodity Futures Trading Commission, the SEC, the US Department of Justice Fraud Section of the Criminal Division and Antitrust Division and the European Commission are amongst various authorities conducting investigations into submissions made by Barclays and other panel members to the bodies that set various interbank offered rates. Barclays is co-operating in the relevant investigations and is keeping regulators informed. In addition, Barclays has been named as a defendant in a number of class action lawsuits filed in US federal courts involving claims by purported classes of purchasers and sellers of LIBOR-based derivative products or Eurodollar futures or options contracts between 2006 and 2009. The complaints are substantially similar and allege, amongst other things, that Barclays and other banks individually and collectively violated US antitrust and commodities laws and state common law by suppressing LIBOR rates during the relevant period. It is not currently possible to predict the ultimate resolution of the issues covered by the various investigations and lawsuits, including the timing and the scale of the potential impact on the Group of any resolution.

Shareholder Information

Results Timetable1Β 

Date

Β 

Ex-dividend date

22 February 2012

Dividend Record date

24 February 2012

Dividend Payment date

16 March 2012

Β 

Q1 2012 Interim Management Statement

26 April 2012

2012 Annual General Meeting

27 April 2012

2012 Interim Results Announcement

27 July 2012

Β 

Q3 2012 Interim Management Statement

31 October 2012

Change

Exchange Rates2Β 

31.12.11

31.12.10

31.12.103Β 

Period end - US$/Β£

1.54Β 

1.55Β 

1%

Average - US$/Β£

1.61Β 

1.55Β 

(4%)

Period end - €/Β£

1.19Β 

1.16Β 

(3%)

Average - €/Β£

1.15Β 

1.17Β 

2%

Period end - ZAR/Β£

12.52Β 

10.26Β 

(18%)

Average - ZAR/Β£

11.60Β 

11.31Β 

(2%)

Share Price Data

31.12.11

31.12.10

Β Β 

Barclays PLC (p)

176.05Β 

261.65Β 

Absa Group Limited (ZAR)

141.00Β 

140.00Β 

BlackRock, Inc. (US$)

178.24Β 

190.58Β 

For Further Information Please Contact

Β 

Investor Relations

Media Relations

Charlie Rozes +44 (0) 20 7116 5752

Giles Croot +44 (0) 20 7116 6132

More information on Barclays can be found on our website: www.barclays.com

Β 

Registered Office

1 Churchill Place, London, E14 5HP, United Kingdom. Tel: +44 (0) 20 7116 1000. Company number: 48839

Registrar

The Registrar to Barclays, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom.

Tel: 0871 384 20554 or +44 121 415 7004 from overseas.

Listing

The principal trading market for Barclays PLC ordinary shares is the London Stock Exchange. Trading on the New York Stock Exchange is in the form of ADSs under the ticker symbol 'BCS'. Each ADS represents four ordinary shares of 25p each and is evidenced by an ADR. The ADR depositary is JP Morgan Chase Bank, whose international telephone number is +1-651-453-2128, domestic telephone number is 1-800-990-1135 and address is JPMorgan Chase Bank, PO Box 64504, St. Paul, MN 55164-0504, USA.

Dividend Reinvestment Plan

Shareholders may have their dividends reinvested in Barclays shares by joining the Barclays Dividend Reinvestment Plan (DRIP). The DRIP is a straightforward and cost-effective way of using your dividends to build your shareholding in Barclays. For further details, including application information, please visit www.barclays.com or alternatively contact: The Plan Administrator to Barclays DRIP, Share Dividend Team, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom, or by telephoning 0871 384 20554 from the UK or +44 121 415 7004 from overseas.

Β 

Β 

Β 

1 Note that these announcement dates are provisional and subject to change.

2 The average rates shown above are derived from daily spot rates during the year used to convert foreign currency transactions into Sterling for accounting purposes.

3 The change is the impact to Sterling reported information.

4 Calls to this number are charged at 8p per minute if using a BT landline. Call charges may vary if using other providers.

Index

Africa Retail and Business Banking

16

Β 

Liquidity pool

41

Accounting policies

67

Β 

Liquidity risk management framework

41

Acquisitions

68

Β 

Loans and advances to customers and banks

47

Administration and general expenses

68

Β 

Loss on disposal of subsidiaries,

Β 

Balance sheet

10

Β 

associates and joint ventures

68

Balance sheet leverage

40

Β 

Margins and balances

35

Barclaycard

18

Β 

Market risk

66

Barclays Capital

20

Β 

Net interest income

67

Barclays Corporate

22

Β 

Non-controlling interests

70

Barclays Wealth

24

Β 

Other reserves

76

Capital ratios

38

Β 

Performance summary

4

Capital resources

38

Β 

Principal risks

37

Cash flow statement

11

Β 

Profit before tax

3

Chief Executive's review

4

Β 

Provisions

75

Competition and regulatory matters

80

Β 

Remuneration

31

Contingent liabilities and commitments

76

Β 

Results by quarter

28

Country exposures (selected Eurozone)

59

Β 

Results timetable

81

Credit impairment charges and other credit

Β 

Β 

Retail credit risk

52

provisions

49

Β 

Retail forbearance programmes

56

Credit market exposures

64

Β 

Retirement benefits

75

Credit risk

46

Β 

Returns and equity by business

34

Credit risk loans

50

Β 

Risk weighted assets

39

Derivative financial instruments

72

Β 

Share capital

76

Dividends on ordinary shares

71

Β 

Share price data

81

Earnings per share

71

Β 

Statement of comprehensive income

9

Europe Retail and Business Banking

14

Β 

Statement of changes in equity

11

Financial instruments held at fair value

73

Β 

Tax

70

Finance Director's review

6

Β 

Tier 1 capital ratio

38

Funding structure

41

Β 

Total assets

39, 46

Head Office Functions and Other Operations

27

Β 

Total capital ratio

38

Income statement

8

Β 

UK Retail and Business Banking

12

Investment Management

26

Β 

Wholesale credit risk

57

Legal proceedings

78

Β 

Β 

Β 

Β 

Β 

The glossary of terms can be found on:

http://group.barclays.com/Investor-Relations/Financial-results-and-publications/Results-announcements

Β 

Β 

This information is provided by RNS
The company news service from the London Stock Exchange
Β 
END
Β 
Β 
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