Securing contact centre payments

PCI Pal is a provider of cloud-based secure payment technology to the business communications market. The company has grown annual recurring revenue (ARR) at a fast pace over the last five years, helped by its channel-first strategy. After several years fighting patent litigation, which was ultimately resolved in PCI Pal’s favour in June 2024, the company is accelerating the pace of investment to drive ARR growth. The two areas for additional investment are marketing, both general and product related, to drive deeper engagement with key partners and attract more direct enterprise business; and product development to support the company’s plans to expand the product range and increase net revenue retention. Our ARR forecasts are in line w...