HMPO 2012 Contract Renewal info22 Sep 2016 09:38
postandparcel.info/52167/news/companies/dx-wins-home-office-praise-and-renewed-delivery-deal/
To repeat old news:
Acting permanent secretary Helen Kilpatrick said DX had helped the taxpayer make savings of GBP 3.2m during the 2011-12 year.
“You developed a highly secure and cost effective delivery of passports and supporting documents to our end-customers, as well as the delivery of our internal mail,” said Kilpatrick.
The Home Office official said DX had achieved a 90% reduction in passport losses.
DX said it has actually cut passport losses by 96% since its original contract began.