bad service20 Feb 2017 09:41
Have Just been informed by KCOM. that they do not plan to install optical to our street until 2020, but they can not be definite that it will be done by then. I am only a mile away from the exchange, Download speeds can be as low as 3 meg and on average I lose internet 3 times a week for about 5 mins each time.. Phone calls to kcom take on average 7 mins to answer Their database says there are 3 flats at my address but it has been one private house for 15 years they are a joke but not funny as they have a monopoly in Hull.