RE: Primark Struggling with costs11 Nov 2021 10:04
ANYONE NOTICE M&S ONLINE CUSTOMERS UP. OF 60 PERCENT..... IMAGINE A BUSINESS IN 5 YEARS WITH NO ONLINE PRESENCE....
MS2 delivered strong online growth, with sales up 60.8% vs 2019/20 and 19.7% compared with last year. Online market share increased 1.1 percentage points compared to 2019/20 in the 12 weeks to 19 September. Online sales represented 34% of Clothing & Home sales in the period, well on the way to our target of over 40%. Online active customers have increased by 60.0% over two years to 9.6m and retention rates are higher than before the pandemic, creating an expanded opportunity for growth.