RE: Capita freezes pay for thousands of staff in cost-cutting drive7 Mar 2024 11:31
There's a LOT of very highly skilled technical people in Capita, believe it or not, who'd easily walk into another job. These people run the 'engine room' inside Capita that keep a lot of lights on for many high-profile clients. It doesn't take many of these people to leave to have a huge ripple-effect that effects service levels.