RE: We are missing a driving Force8 Nov 2020 10:03
Sugarhorse
Sym is so much more than face masks, but it’s potential is clearly not being recognised. I believe that part of the problem is marketing and the way the company is perceived. Using the face mask as an example, Sym’s version presented on their website looks the same as those you can pick up cheaply. The key messages appear understated.
The marketing for the RMS version has just been launched and is being presented as a premium product that has qualities that extend beyond the average mask. As a result they are looking to charge a premium price for what they describe as the first COVID killer mask. They have clearly heavily invested in marketing.
Sym should be questioning whether D2P has comparable qualities to those RMS are claiming, validate via testing and then engage with premium suppliers/producers. People will pay a premium if a product works and appears to be of premium quality.
Syms management need to compare their offering with its competitors and question why it has failed to take full advantage of their USP.
R2I