Enough Said10 Apr 2024 15:04
Following an event organised by Hardman in conjunction with Surface Transforms around 20th April 2023 participants were asked for Feedback which I readily supplied by email after being asked to highlight in ‘bold type’ questions I particularly wanted answered. I highlighted Q2 to Q6.
See below
I don’t recall getting any comprehensive response!
------ Original Message ------
From: "Events"
To “Poole”
Sent: Friday, 21 Apr, 23 At 12:18
Subject: RE: FEEDBACK ON THE SURFACE TRANSFORMS EVENT?
Dear “Poole”
My apologies on the feedback form. Please find the questions below. If you would like to respond I will collate the feedback with the rest of the responses.
Regarding the questions, please highlight any below you want further details on and I pass this on to the team.
Many thanks
Alona
My questions
Q1 Re: Operational Management. You say intending to recruit a person for the new position of Chief Operating Officer reporting directly to the CEO . Any update on making a permanent appointment? Meantime you have made an interim appointment. What are the professional qualifications of the interim appointee?
Q2 How many professionally qualified Chemical Engineers do we employ?
Q3 You have separately been advertising for a ‘Six Sigma Project Manager’. Who will they be reporting to?
Q4 It is not clear what adding each ‘new cell’ consists of? Is it principally an extra furnace or is it a complete suite of Stages 1 through to Stage 10 as shown on your web site?
Q5 (a)As an attendee last year at one of your shareholder events at Knowsley I understood that the new furnaces (Stage 3) represented a major change in the manufacturing process. In the light of recent events even before the introduction of additional cells (now due Q2 2023) there needs to be clarification as to what changes that involved.
At that Knowsley event last year, I had anticipating possible issues with making a major process change asked whether pre-testing off site was to take place. From recollection I got a short non-answer reply. Perhaps I should have been more insistent as it now appears that ought to have been undertaken. Why wasn’t it? (b)Surely if done properly it would before going live have revealed the flue lining failure rate as unacceptable.
Q6 I have also recently questioned without as yet a response whether the process diagram of Stage 3 on your website as shown would provide for stable resilient production. Does it adequately convey the processes to be undertaken at the heart of the new cells furnaces?