Commission26 Jun 2019 11:07
Dealers have to run a very fine line between supporting their margin on the car with finance commission without attracting unwanted attention from media, FCA etc. Customers are more savvy, regulation tougher and the power of the internet has driven windscreen prices down. Lookers may have stepped over the line hence FCA interference, but all the dealers will do at some point or another. FCA won't want to bring the industry crashing down.